Interpretation and Translation Services Framework 2015
The framework has been divided into 4 Lots as follows: Face-to-Face Interpreting, Telephone Interpreting, Non-Spoken Language Services and Translation and Transcription Services.
United Kingdom-Birmingham: Interpretation services
2015/S 042-072480
Contract notice
Services
Directive 2004/18/EC
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
HealthTrust Europe LLP (HTE) acting as agent for the University Hospitals of Coventry and Warwickshire NHS Trust (‘UHCW’)
19 George Road, Edgbaston
For the attention of: Hinds-King Jamila
B15 1NU Birmingham
UNITED KINGDOM
Telephone: +44 1216871350
E-mail: jamila.hindsking@healthtrusteurope.com
Fax: +44 1216871345
Internet address(es):
General address of the contracting authority: https://healthtrusteurope.bravosolution.co.uk
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Type of the contracting authority
I.3)Main activity
Other: Please refer to Section II.1.5
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: yes
The class of contracting authorities specified in Section II.1.5
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting authority:
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 22: Personnel placement and supply services
Main site or location of works, place of delivery or of performance: United Kingdom.
NUTS code UK
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Information on framework agreement
Framework agreement with several operators
Duration of the framework agreement
Duration in years: 2
Estimated total value of purchases for the entire duration of the framework agreement
Estimated value excluding VAT:
Range: between 6 000 000 and 60 000 000 GBP
II.1.5)Short description of the contract or purchase(s)
The framework has been divided into 4 Lots as follows: Face-to-Face Interpreting, Telephone Interpreting, Non-Spoken Language Services and Translation and Transcription Services.
All prospective Tenderers must have the capacity to provide a quality service as described in each of the lots for which they express an interest and intend to supply.
HTE is a central purchasing body who is able to carry out this tender exercise by virtue of its appointment as an agent of UHCW. Notwithstanding HTE’s relationship with UHCW, it is HTE that will conduct this tender exercise and will execute the resultant framework agreement with successful bidders. This tender exercise is for the benefit of all the public and voluntary bodies listed further below in this Section II.1.5. +++ For the avoidance of doubt, UHCW is NOT carrying out this tender – your contact point is HTE using the details given in Section I.1 +++ The public and voluntary sector bodies to whom the use of this framework agreement will be open include all contracting authorities in the United Kingdom as defined in Regulation 3 of the Public Contracts Regulations 2006 as well as all contracting authorities and entities in the European Union as defined in the Annexes to Commission Decision 2008/963/EC as may be updated from time to time. In particular, it is envisaged that this framework agreement will be used by the following entities in the United Kingdom as described below (particularly where such entities are of a health and/or social care nature): (1) All National Health Service (NHS) bodies in England, including but not limited to (i) acute trusts (a list of which can be found athttp://www.nhs.uk/servicedirectories/pages/acutetrustlisting.aspx); (ii) health and care trusts (a list of which can be found athttp://www.nhs.uk/ServiceDirectories/Pages/CareTrustListing.aspx);(iii) mental health trusts (a list of which can be found athttp://www.nhs.uk/ServiceDirectories/Pages/MentalHealthTrustListing.aspx); (iv) clinical commissioning groups (a list of which can be found athttp://www.nhs.uk/ServiceDirectories/Pages/CCGListing.aspx); (v) ambulance trusts (a list of which can be found athttp://www.nhs.uk/ServiceDirectories/Pages/AmbulanceTrustListing.aspx); (vi) area teams (a list of which can be found athttp://www.nhs.uk/ServiceDirectories/Pages/AreaTeamListing.aspx); (vii) special health authorities (http://www.nhs.uk/ServiceDirectories/Pages/SpecialHealthAuthorityListing.aspx); (viii) NHS England (formerly the NHS Commissioning Board); and (ix) clinical senates and strategic clinical networks. (2) All NHS bodies in Wales, including but not limited to all (i) health boards; (ii) NHS trusts; (iii) the national delivery group; (iv) community health councils; and (v) NHS Wales shared services partnership (a list of which can be found athttp://www.wales.nhs.uk/nhswalesaboutus/structure). (3) All NHS bodies in Scotland, including but not limited to (i) NHS trusts; (ii) Special NHS Boards; and (iii) national and support organisations (a list of which can be found at http://www.scot.nhs.uk/organisations/nat_orgs.aspx). (4) All NHS bodies in Northern Ireland (known as Health & Social Care), including but not limited to (i) health and social care trusts (a list of which can be found athttp://www.hscni.net/index.php?link=trusts); (ii) health agencies (a list of which can be found at http://www.hscni.net/index.php?link=agencies); (iii) hospitals (a list of which can be found at http://www.hscni.net/index.php?link=hospitals) and (iv) the Health and Social Care Board. (5) All social enterprises undertaking some or all of what were previously the service provider functions of contracting authorities in relation to health and/or social care services (including charitable incorporated organisations, cooperatives, industrial and provident societies and community interest companies as listed on the Companies House WebCheck service). (6) Ministerial departments and non-ministerial departments of central government, non-departmental agencies and other public bodies, and public corporations (a list of which can be found at https://www.gov.uk/government/organisations). (7) Devolved governmental and parliamentary organisations within the United Kingdom, including but not limited the Welsh Government, Welsh Assembly and Welsh unitary authorities (a list of which can be found at http://wales.gov.uk/topics/localgovernment/localauthorities/?lang=en). (8) All local authorities (a list of which can be found at http://local.direct.gov.uk/LDGRedirect/Start.do?mode=1). (9) All emergency services including police (http://www.police.uk/forces.htm), fire and rescue services (a list of which can be found at http://www.fireservice.co.uk/information/ukfrs), the maritime and coastguard agency and other rescue authorities. (10) All educational establishments (a list of which can be found athttp://www.education.gov.uk/edubase). (11) Registered providers of social housing on a not for profit basis (a list of which can be found athttp://www.homesandcommunities.co.uk/ourwork/registered-provider-information). (12) Registered charities (a list of which can be found athttp://www.charitycommission.gov.uk/find-charities). (13) Her Majesty’s Prison Service (as detailed at www.justice.gov.uk/about/hmps) (14) The Ministry of Defence (as detailed at https://www.gov.uk/government/organisations/ministry-of-defence) The above list includes each organisation’s successors and assigns, any equivalent organisations and any associated organisations created as a result of any organisational changes. In addition, the use of this framework agreement will be open to any bodies or organisations operating in the United Kingdom and/or any country in the European Union which are of a health and/or social care nature or which have a similar procurement need in respect of any goods or services to any of the above listed organisations. +++ Please note additional information is given about this tender exercise at Section VI.3) +++.
II.1.6)Common procurement vocabulary (CPV)
79540000, 79530000
II.1.7)Information about Government Procurement Agreement (GPA)
II.1.8)Lots
Tenders may be submitted for one or more lots
II.1.9)Information about variants
II.2.1)Total quantity or scope:
The framework has been divided into 4 Lots as follows: Face-to-Face Interpreting, Telephone Interpreting, Non-Spoken Language Services and Translation and Transcription Services.
All prospective Tenderers must have the capacity to provide a quality service as described in each of the lots for which they express an interest and intend to supply.
II.2.2)Information about options
Description of these options: This Framework Agreement is for an initial period of 2 years with the option to extend the same for 2 consecutive periods of 12 months.
II.2.3)Information about renewals
Information about lots
Lot No: 1Lot title: Face-to-Face Interpreting
1)Short description
2)Common procurement vocabulary (CPV)
79540000, 79530000
3)Quantity or scope
— Consecutive Interpreting
— On-site Interpreting
— 24 Hour Service, 365 days a year
— Emergency bookings and out-of- hours bookings.
Estimated value excluding VAT:
Range: between 15 000 000 and 150 000 000 GBP
5)Additional information about lots
TERMS AND CONDITIONS / ACTIVITY BASED INCOME (ABI) The full terms and conditions of this framework agreement and any resulting call-off contract will be appended to the Invitation to Tender. These terms and conditions include provisions requiring the payment by the supplier of an activity based income management charge in consideration of the award of this framework agreement and the management and administration by HTE of the overall contractual structure and associated documentation, as well as the requirement to submit regular management information to HTE. SUBMISSION OF EXPRESSIONS OF INTEREST AND PROCUREMENT SPECIFIC INFORMATION +++ Bravo Portal +++ This exercise will be conducted on the HTE Bravo portal. Candidates wishing to be considered must register their expression of interest as follows: Register on the HTE portal at https://healthtrusteurope.bravosolution.co.uk. Login to the portal with the username/password. Click the PQQs/ITTs Open to All Suppliers link. These are the PQQs/ITTs open to any registered supplier. Click on the relevant PQQ/ ITT to access the content. Click the Express Interest button at the top of the page. This will move the PQQ/ITT into your My PQQs/My ITTS page. You can access any attachments by clicking Buyer Attachments (if required in III.2.1.1.ii) in the PQQ/ITT Details box. Follow the onscreen instructions to complete the PQQ/ITT. Submit your reply using the Submit Response button at the top of the page. If you require any further advice, contact the Bravo e-Tendering Help Desk at help@bravosolution.co.uk. +++ Sid4Gov +++ HTE utilises the sid4gov supplier information database. Candidates are requested to register on sid4gov athttps://sid4gov.cabinetoffice.gov.uk/organisation/register and submit their sid4gov company profile for publication on the database. Candidates already registered on sid4gov must ensure that information is up to date. Where access to sid4gov is unavailable, please contact the sid4gov helpdesk atsid4gov@gps.gsi.gov.uk. Please note that, at present, sid4gov does not prepopulate any fields of the PQQ on HTE’s Bravo portal, and therefore candidates must complete the Qualification & Technical Envelopes of the PQQ in Bravo in full.
Lot No: 2Lot title: Telephone Interpreting
1)Short description
2)Common procurement vocabulary (CPV)
79540000, 79530000
3)Quantity or scope
— On-demand and Scheduled Availability
— 24 Hour Service, 365 days a year
— Provision of Telephone Equipment (where required)
— Emergency bookings and out-of- hours bookings
There is also scope for alternative mediums of service delivery in the form of Video Remote Interpreting and Video Conferencing.
Estimated value excluding VAT:
Range: between 1 500 000 and 15 000 000 GBP
5)Additional information about lots
TERMS AND CONDITIONS / ACTIVITY BASED INCOME (ABI) The full terms and conditions of this framework agreement and any resulting call-off contract will be appended to the Invitation to Tender. These terms and conditions include provisions requiring the payment by the supplier of an activity based income management charge in consideration of the award of this framework agreement and the management and administration by HTE of the overall contractual structure and associated documentation, as well as the requirement to submit regular management information to HTE. SUBMISSION OF EXPRESSIONS OF INTEREST AND PROCUREMENT SPECIFIC INFORMATION +++ Bravo Portal +++ This exercise will be conducted on the HTE Bravo portal. Candidates wishing to be considered must register their expression of interest as follows: Register on the HTE portal at https://healthtrusteurope.bravosolution.co.uk. Login to the portal with the username/password. Click the PQQs/ITTs Open to All Suppliers link. These are the PQQs/ITTs open to any registered supplier. Click on the relevant PQQ/ ITT to access the content. Click the Express Interest button at the top of the page. This will move the PQQ/ITT into your My PQQs/My ITTS page. You can access any attachments by clicking Buyer Attachments (if required in III.2.1.1.ii) in the PQQ/ITT Details box. Follow the onscreen instructions to complete the PQQ/ITT. Submit your reply using the Submit Response button at the top of the page. If you require any further advice, contact the Bravo e-Tendering Help Desk at help@bravosolution.co.uk. +++ Sid4Gov +++ HTE utilises the sid4gov supplier information database. Candidates are requested to register on sid4gov athttps://sid4gov.cabinetoffice.gov.uk/organisation/register and submit their sid4gov company profile for publication on the database. Candidates already registered on sid4gov must ensure that information is up to date. Where access to sid4gov is unavailable, please contact the sid4gov helpdesk atsid4gov@gps.gsi.gov.uk. Please note that, at present, sid4gov does not prepopulate any fields of the PQQ on HTE’s Bravo portal, and therefore candidates must complete the Qualification & Technical Envelopes of the PQQ in Bravo in full.
Lot No: 3Lot title: Non-Spoken Language Services
1)Short description
2)Common procurement vocabulary (CPV)
79540000, 79530000
3)Quantity or scope
— Interpreters for Deafblind People
— Lipspeakers
— Notetakers
— Sign Supported English (SSE)
— Sign Language Translators
— Speech to Text Reporters
— Deaf Relay Interpreters
— Online BSL
— 24hr Service, 365 days a year
— Emergency bookings and out-of- hours bookings.
Estimated value excluding VAT:
Range: between 1 500 000 and 15 000 000 GBP
5)Additional information about lots
TERMS AND CONDITIONS / ACTIVITY BASED INCOME (ABI) The full terms and conditions of this framework agreement and any resulting call-off contract will be appended to the Invitation to Tender. These terms and conditions include provisions requiring the payment by the supplier of an activity based income management charge in consideration of the award of this framework agreement and the management and administration by HTE of the overall contractual structure and associated documentation, as well as the requirement to submit regular management information to HTE. SUBMISSION OF EXPRESSIONS OF INTEREST AND PROCUREMENT SPECIFIC INFORMATION +++ Bravo Portal +++ This exercise will be conducted on the HTE Bravo portal. Candidates wishing to be considered must register their expression of interest as follows: Register on the HTE portal at https://healthtrusteurope.bravosolution.co.uk. Login to the portal with the username/password. Click the PQQs/ITTs Open to All Suppliers link. These are the PQQs/ITTs open to any registered supplier. Click on the relevant PQQ/ ITT to access the content. Click the Express Interest button at the top of the page. This will move the PQQ/ITT into your My PQQs/My ITTS page. You can access any attachments by clicking Buyer Attachments (if required in III.2.1.1.ii) in the PQQ/ITT Details box. Follow the onscreen instructions to complete the PQQ/ITT. Submit your reply using the Submit Response button at the top of the page. If you require any further advice, contact the Bravo e-Tendering Help Desk at help@bravosolution.co.uk. +++ Sid4Gov +++ HTE utilises the sid4gov supplier information database. Candidates are requested to register on sid4gov athttps://sid4gov.cabinetoffice.gov.uk/organisation/register and submit their sid4gov company profile for publication on the database. Candidates already registered on sid4gov must ensure that information is up to date. Where access to sid4gov is unavailable, please contact the sid4gov helpdesk atsid4gov@gps.gsi.gov.uk. Please note that, at present, sid4gov does not prepopulate any fields of the PQQ on HTE’s Bravo portal, and therefore candidates must complete the Qualification & Technical Envelopes of the PQQ in Bravo in full.
Lot No: 4Lot title: Translation and Transcription Services
1)Short description
2)Common procurement vocabulary (CPV)
79540000, 79530000
3)Quantity or scope
— Multilingual Voice Overs
— Easy Read
— Braille
— Large Print.
Estimated value excluding VAT:
Range: between 1 500 000 and 15 000 000 GBP
5)Additional information about lots
TERMS AND CONDITIONS / ACTIVITY BASED INCOME (ABI) The full terms and conditions of this framework agreement and any resulting call-off contract will be appended to the Invitation to Tender. These terms and conditions include provisions requiring the payment by the supplier of an activity based income management charge in consideration of the award of this framework agreement and the management and administration by HTE of the overall contractual structure and associated documentation, as well as the requirement to submit regular management information to HTE. SUBMISSION OF EXPRESSIONS OF INTEREST AND PROCUREMENT SPECIFIC INFORMATION +++ Bravo Portal +++ This exercise will be conducted on the HTE Bravo portal. Candidates wishing to be considered must register their expression of interest as follows: Register on the HTE portal at https://healthtrusteurope.bravosolution.co.uk. Login to the portal with the username/password. Click the PQQs/ITTs Open to All Suppliers link. These are the PQQs/ITTs open to any registered supplier. Click on the relevant PQQ/ ITT to access the content. Click the Express Interest button at the top of the page. This will move the PQQ/ITT into your My PQQs/My ITTS page. You can access any attachments by clicking Buyer Attachments (if required in III.2.1.1.ii) in the PQQ/ITT Details box. Follow the onscreen instructions to complete the PQQ/ITT. Submit your reply using the Submit Response button at the top of the page. If you require any further advice, contact the Bravo e-Tendering Help Desk at help@bravosolution.co.uk. +++ Sid4Gov +++ HTE utilises the sid4gov supplier information database. Candidates are requested to register on sid4gov athttps://sid4gov.cabinetoffice.gov.uk/organisation/register and submit their sid4gov company profile for publication on the database. Candidates already registered on sid4gov must ensure that information is up to date. Where access to sid4gov is unavailable, please contact the sid4gov helpdesk atsid4gov@gps.gsi.gov.uk. Please note that, at present, sid4gov does not prepopulate any fields of the PQQ on HTE’s Bravo portal, and therefore candidates must complete the Qualification & Technical Envelopes of the PQQ in Bravo in full.
Section III: Legal, economic, financial and technical information
III.1.1)Deposits and guarantees required:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
HTE may request such information as may be requested pursuant to Regulation 25 of the Public Contracts Regulations 2006. Details are provided in the Pre-Qualification Questionnaire.
Section IV: Procedure
IV.1.1)Type of procedure
IV.2.1)Award criteria
IV.2.2)Information about electronic auction
IV.3.1)File reference number attributed by the contracting authority:
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
Section VI: Complementary information
VI.3)Additional information
TERMS AND CONDITIONS / ACTIVITY BASED INCOME (ABI) The full terms and conditions of this framework agreement and any resulting call-off contract will be appended to the Invitation to Tender. These terms and conditions include provisions requiring the payment by the supplier of an activity based income management charge in consideration of the award of this framework agreement and the management and administration by HTE of the overall contractual structure and associated documentation, as well as the requirement to submit regular management information to HTE. SUBMISSION OF EXPRESSIONS OF INTEREST AND PROCUREMENT SPECIFIC INFORMATION +++ Bravo Portal +++ This exercise will be conducted on the HTE Bravo portal. Candidates wishing to be considered must register their expression of interest as follows: Register on the HTE portal at https://healthtrusteurope.bravosolution.co.uk. Login to the portal with the username/password. Click the PQQs/ITTs Open to All Suppliers link. These are the PQQs/ITTs open to any registered supplier. Click on the relevant PQQ/ ITT to access the content. Click the Express Interest button at the top of the page. This will move the PQQ/ITT into your My PQQs/My ITTS page. You can access any attachments by clicking Buyer Attachments (if required in III.2.1.1.ii) in the PQQ/ITT Details box. Follow the onscreen instructions to complete the PQQ/ITT. Submit your reply using the Submit Response button at the top of the page. If you require any further advice, contact the Bravo e-Tendering Help Desk at help@bravosolution.co.uk. +++ Sid4Gov +++ HTE utilises the sid4gov supplier information database. Candidates are requested to register on sid4gov athttps://sid4gov.cabinetoffice.gov.uk/organisation/register and submit their sid4gov company profile for publication on the database. Candidates already registered on sid4gov must ensure that information is up to date. Where access to sid4gov is unavailable, please contact the sid4gov helpdesk atsid4gov@gps.gsi.gov.uk. Please note that, at present, sid4gov does not prepopulate any fields of the PQQ on HTE’s Bravo portal, and therefore candidates must complete the Qualification & Technical Envelopes of the PQQ in Bravo in full.
VI.4.2)Lodging of appeals
VI.5)Date of dispatch of this notice: