Interpretation Services Tender Sheffield

Interpretation Services Tender Sheffield

An accessible, flexible and responsive Face-to-Face Interpreting Service to be provided to a small number of GP practices in Sheffield.

United Kingdom-Sheffield: Interpretation services

2017/S 094-184394

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

NHS Sheffield CCG
722 Prince of Wales Rd
S9 4EU
United Kingdom
NUTS code: UKE32
Internet address(es):Main address:

I.2)Joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


NHS Sheffield CCG: Primary Care Interpreting Services.

Reference number: SYPS/SHEF/VR/17/16

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

An accessible, flexible and responsive Face-to-Face Interpreting Service to be provided to a small number of GP practices in Sheffield where demand for interpreting services in specific languages is high. The service is for a series of planned block bookings within each practice on a weekly basis.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKE32

II.2.4)Description of the procurement:

An accessible, flexible and responsive Face-to-Face Interpreting Service to be provided to a small number of GP practices in Sheffield where demand for interpreting services in specific languages is high. The service is for a series of planned block bookings within each practice on a weekly basis.

The block booking face-to-face service currently covers 7 GP practices only where demand for an individual language is high. These practices can choose whether to block book sessions or use the separate on-demand service (provided by a different Provider) and so the volume of activity is not guaranteed.

The CCG commissions up to 242 hours of a face-to-face interpreting service per week across 7 practices for 52 weeks of the year.

The service is primarily for direct verbal communication between a patient / carer and the health care professional they are seeing. This may include helping the patient prioritise their issues prior to entering the consultation but the interpreter should not influence the patient in what they do or say and should therefore be a direct word-for-word interpretation.

The commissioners intend for the successful provider to work closely with each GP Practice to develop a collaborative approach to service delivery. The provider must proactive flex and support changing patterns of demand across the named practice network as and when required.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 16
Quality criterion – Name: Assurance of Supply / Weighting: 28
Quality criterion – Name: Delivery / Weighting: 34
Quality criterion – Name: Sustainability / Weighting: 2
Quality criterion – Name: Price / Weighting: 20
Price – Weighting: 20
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

End: 31/10/2019
This contract is subject to renewal: yes
Description of renewals:

NHS Sheffield CCG reserves the right to extend the Contract Period for a further period of not more than 24 months (2 x 12 month period) by notifying the Service Provider in writing, subject to a review by the CCG of, without limitation, continued need and satisfactory Service Provider performance.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

To provide this Service the Provider shall provide interpreters who must be registered with an appropriate regulator, be suitably qualified and have the skills and training to work in primary care and be fluent in the language. In practice this means that interpreters you provide will hold one or more of the following requirements and be able to evidence the requirement:

— Hold an industry recognised accreditation, for example for Interpreters the National Register of Public Sector Interpreters (NRPSI), Diploma for Public Service Interpreting (DPSI), Community Level Interpreting.

— Be a full member of one of the leading associations such as the International Institute of Translating and Interpreting (ITI) or Institute of Linguists (IoL)

— Hold a first or postgraduate degree (or equivalent academic qualification) in Interpreting.

— Hold a first or postgraduate degree in the relevant language.

— Demonstrate at least 3 years of interpreting experience and be actively pursuing one of the above qualifications.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 15/06/2017
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 15/06/2017
Local time: 13:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

NHS Improvement
Wellington House
United KingdomInternet address:
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



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