Interpretation and Translation Services Tender

NHS Yorkshire and Humber Commissioning Support
Health House, Grange Park Lane, Willerby
For the attention of: Phil Tolan
HU10 6DT Hull
UNITED KINGDOM
Telephone: +44 1143051049
E-mail: katycarter@nhs.net

Internet address(es):

General address of the contracting authority: www.yhcs.org.uk

Address of the buyer profile: www.nhssourcing.co.uk

Electronic access to information: www.nhssourcing.co.uk

Electronic submission of tenders and requests to participate: www.nhssourcing.co.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

Body governed by public law

Health

The contracting authority is purchasing on behalf of other contracting authorities: yes

NHS Hull Clinical Commissioning Group
Wilberforce Court
HU1 1UY Hull
UNITED KINGDOM

Interpretation and Translation Services for NHS Hull Clinical Commissioning Group.

Services
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: Primary Care settings (GP Practices, Dental Practices, Community Pharmacies, Ophthalmic Practices) located within the city of Kingston upon Hull.
NUTS code UKE11,UKE,UK,UKE2

The notice involves a public contract

Duration of the framework agreement

Duration in years: 5

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT: 1 600 000 GBP

Yorkshire and Humber Commissioning Support (YHCS) on behalf of NHS Hull Clinical Commissioning Group is seeking to commission a single provider Interpretation and Translation Service through an open procurement process.

79540000, 79530000

The contract is covered by the Government Procurement Agreement (GPA): yes

This contract is divided into lots: no

Variants will be accepted: no

Yorkshire and Humber Commissioning Support (YHCS) on behalf of NHS Hull Clinical Commissioning Group is seeking to commission a single provider Interpretation and Translation Service through an open procurement process. The preferred Bidder will be required to demonstrate how they will deliver services in an environment of transforming health care provision as outlined in the NHS 5 Year Forward View and Hull 2020 Programme.
The service will provide a high-quality, confidential and effective Interpretation and Translation Service for those people who are registered with a Hull GP, or living in Hull but not registered with a GP who wish to access Primary Care services and for whom communication in English presents a significant barrier to understanding.
The service will deliver Interpreting and Translation Services for the Authorised Users comprising of GP Practices, Dental Practices, Community Pharmacists and Ophthalmic Practices based in the city of Hull. This will include providing services in the following ways:
— Face to face interpretation services;
— Telephone interpretation services;
— Video remote interpreting / video relay services;
— Resident interpreters;
— Translation service for printed material including hospital letters — to and from English;
— Signing (using British Sign Language);
— Audio transcriptions.
NHS Hull Clinical Commissioning Group recognises the diversity of providers in the market and the range of skills, resources, experience and expertise that they offer. It is anticipated that successful bids will be those based on innovative solutions and use of technology, to ensure ‘service user-centred’ solutions for the provision of this service.
NHS Hull Clinical Commissioning Group wishes to establish a single Provider contract for the provisions of services and goods.
Estimated value excluding VAT: 2 240 000 GBP

Options: yes
Description of these options: The 5 year contract may be extended for up to a further 2 years at the discretion of NHS Hull Clinical Commissioning Group.

This contract is subject to renewal: yes
Number of possible renewals: 1

Parent company or other guarantees, bonds, deposits, insurance or other forms of security may be required in certain circumstances. See the Invitation to Tender for further details.

See the Invitation to Tender for further details.

Groupings of bidders may be required to form a particular legal form or to require 1 party to undertake primary legal liability or to require that each party undertakes joint and several liability.

The performance of the contract is subject to particular conditions: no

Information and formalities necessary for evaluating if the requirements are met: Any supplier may be disqualified who does not respond to the following in the requisite manner:
1) Entering general supplier information. YHCS utilises the Cabinet Office Supplier Information Database (sid4gov) to manage and assess general pre-qualification information in the form of a profile.

Sid4gov has been developed by the Cabinet Office following agile development principles to provide a replacement for sid4health in the 1^st phase, with subsequent developments planned to improve the scope of the questions, scope of user access and integration with other eEnabled applications. The future vision is to create a single supplier registration portal that will provide 1 place for suppliers to register and provide information for procurement in support of management information requirements and responses to tenders across the public sector. This portal will also provide public sector buyers with a single place to access supplier related information in support of market engagement and procurement processes.

Candidates are requested to provide their profile in sid4gov.

In order to access sid4gov for the 1^st time, you will need to register, providing your individual and organisation’s details including the relevant DUNs number. The use of a DUNs number is mandated for registration and will support identification of suppliers across all eEnablement applications. This will help government to improve data quality throughout procurement and is a key enabler of the policy for transparency. It will also assist in the future development as we integrate across other applications in support of a single registration process. There is no cost to suppliers in registering for sid4gov or getting a DUNs number.

Candidates should ensure all the mandatory fields of their sid4gov profile are completed. Failure to comply with the completion of all mandatory fields could result in the elimination from the procurement process. Please note D&B data will be supplied automatically by D&B.
Candidates must publish at least 1 validated profile to make their profile available for buyers to view generally.

Please register on sid4gov at https://sid4gov.cabinetoffice.gov.uk

For further guidance please visit the following link: https://sid4gov.cabinetoffice.gov.uk/login

For further assistance about sid4gov please contact the support team at support@nqc.com

2) Submission of expression of interest and procurement specific information. This procurement exercise will be conducted on the NHS Sourcing e-procurement portal at www.nhssourcing.co.uk Candidates wishing to be considered for this contract must register their expression of interest and provide additional procurement specific information through the portal as follows: i) Candidates should register on the NHS Sourcing e-procurement portal at www.nhssourcing.co.uk ii) Once registered, candidates must express their interest as follows: a) Login to the portal; b) Select ‘View current opportunities and notices’; c) Access the listing related to this contract (titled Interpretation and Translation Services) and view details; d) Click on Express Interest button; iii) Once you have expressed interest, please access the My PQQs / My ITTs page, where you can construct your reply as instructed. You must then publish your reply using the publish button; iv) For any support in submitting your expression of interest please contact the eTendering help desk at 0800 368 4850 or help@bravosolution.co.uk

Information and formalities necessary for evaluating if the requirements are met: As per requirements to complete sid4gov profile — see III.2.1) for more information on how to complete sid4gov profile.

Information and formalities necessary for evaluating if the requirements are met:
As per requirements to complete sid4gov profile — see III.2.1) for more information on how to complete sid4gov profile.

Execution of the service is reserved to a particular profession: no

Open

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

An electronic auction will be used: no

no

8.4.2016 – 13:00

English.

in days: 90 (from the date stated for receipt of tender)

Date: 8.4.2016

This is a recurrent procurement: no

The contract is related to a project and/or programme financed by European Union funds: no

The Commissioning Organisation currently working with YHCS and who may purchase under any contract awarded through this process are as follows: NHS Hull CCG, 2^nd Floor, Wilberforce Court, Alfred Gelder Street, Hull, HU1 1UY.

Tenders and all supporting documents must be priced in Sterling and completed in English (or full English translation provided at no cost). Any contract entered into be considered a contract made in England according to English Law and which shall be subject to the exclusive jurisdiction of the English Courts. NHS Hull Clinical Commissioning Group and YHCS are not and shall not be liable for any costs by those expressing an interest or concern for this contract opportunity. NHS Hull Clinical Commissioning Group and YHCS reserves the right at all times acting in its absolute discretion, not to award a contract, to make changes to the structure, format, procedures, CPV codes and timing of the procurement process and to cancel or vary the process in its entirety or any part of it. The most economically advantageous or any tender will not be automatically accepted.

Precise information on deadline(s) for lodging appeals: Appeals to process will in the 1st instance will be dealt with in accordance to NHS Hull Clinical Commissioning Group. See ITT documents for details.

24.2.2016