Interpretation and Translation Services Tender
Interpretation and Translation Services for NHS Hull Clinical Commissioning Group.
United Kingdom-Hull: Interpretation services
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
NHS Yorkshire and Humber Commissioning Support
Health House, Grange Park Lane, Willerby
For the attention of: Phil Tolan
HU10 6DT Hull
Telephone: +44 1143051049
General address of the contracting authority: www.yhcs.org.uk
Address of the buyer profile: www.nhssourcing.co.uk
Electronic access to information: www.nhssourcing.co.uk
Electronic submission of tenders and requests to participate: www.nhssourcing.co.uk
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Type of the contracting authority
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: yes
NHS Hull Clinical Commissioning Group
HU1 1UY Hull
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting authority:
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: Primary Care settings (GP Practices, Dental Practices, Community Pharmacies, Ophthalmic Practices) located within the city of Kingston upon Hull.
NUTS code UKE11,UKE,UK,UKE2
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Information on framework agreement
Duration of the framework agreement
Duration in years: 5
Estimated total value of purchases for the entire duration of the framework agreement
Estimated value excluding VAT: 1 600 000 GBP
II.1.5)Short description of the contract or purchase(s)
II.1.6)Common procurement vocabulary (CPV)
II.1.7)Information about Government Procurement Agreement (GPA)
II.1.9)Information about variants
II.2.1)Total quantity or scope:
The service will provide a high-quality, confidential and effective Interpretation and Translation Service for those people who are registered with a Hull GP, or living in Hull but not registered with a GP who wish to access Primary Care services and for whom communication in English presents a significant barrier to understanding.
The service will deliver Interpreting and Translation Services for the Authorised Users comprising of GP Practices, Dental Practices, Community Pharmacists and Ophthalmic Practices based in the city of Hull. This will include providing services in the following ways:
— Face to face interpretation services;
— Telephone interpretation services;
— Video remote interpreting / video relay services;
— Resident interpreters;
— Translation service for printed material including hospital letters — to and from English;
— Signing (using British Sign Language);
— Audio transcriptions.
NHS Hull Clinical Commissioning Group recognises the diversity of providers in the market and the range of skills, resources, experience and expertise that they offer. It is anticipated that successful bids will be those based on innovative solutions and use of technology, to ensure ‘service user-centred’ solutions for the provision of this service.
NHS Hull Clinical Commissioning Group wishes to establish a single Provider contract for the provisions of services and goods.
Estimated value excluding VAT: 2 240 000 GBP
II.2.2)Information about options
Description of these options: The 5 year contract may be extended for up to a further 2 years at the discretion of NHS Hull Clinical Commissioning Group.
II.2.3)Information about renewals
Number of possible renewals: 1
Section III: Legal, economic, financial and technical information
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
1) Entering general supplier information. YHCS utilises the Cabinet Office Supplier Information Database (sid4gov) to manage and assess general pre-qualification information in the form of a profile.
Sid4gov has been developed by the Cabinet Office following agile development principles to provide a replacement for sid4health in the 1st phase, with subsequent developments planned to improve the scope of the questions, scope of user access and integration with other eEnabled applications. The future vision is to create a single supplier registration portal that will provide 1 place for suppliers to register and provide information for procurement in support of management information requirements and responses to tenders across the public sector. This portal will also provide public sector buyers with a single place to access supplier related information in support of market engagement and procurement processes.
Candidates are requested to provide their profile in sid4gov.
In order to access sid4gov for the 1st time, you will need to register, providing your individual and organisation’s details including the relevant DUNs number. The use of a DUNs number is mandated for registration and will support identification of suppliers across all eEnablement applications. This will help government to improve data quality throughout procurement and is a key enabler of the policy for transparency. It will also assist in the future development as we integrate across other applications in support of a single registration process. There is no cost to suppliers in registering for sid4gov or getting a DUNs number.
Candidates should ensure all the mandatory fields of their sid4gov profile are completed. Failure to comply with the completion of all mandatory fields could result in the elimination from the procurement process. Please note D&B data will be supplied automatically by D&B.
Candidates must publish at least 1 validated profile to make their profile available for buyers to view generally.
Please register on sid4gov at https://sid4gov.cabinetoffice.gov.uk
For further guidance please visit the following link: https://sid4gov.cabinetoffice.gov.uk/login
For further assistance about sid4gov please contact the support team at email@example.com
2) Submission of expression of interest and procurement specific information. This procurement exercise will be conducted on the NHS Sourcing e-procurement portal at www.nhssourcing.co.uk Candidates wishing to be considered for this contract must register their expression of interest and provide additional procurement specific information through the portal as follows: i) Candidates should register on the NHS Sourcing e-procurement portal at www.nhssourcing.co.uk ii) Once registered, candidates must express their interest as follows: a) Login to the portal; b) Select ‘View current opportunities and notices’; c) Access the listing related to this contract (titled Interpretation and Translation Services) and view details; d) Click on Express Interest button; iii) Once you have expressed interest, please access the My PQQs / My ITTs page, where you can construct your reply as instructed. You must then publish your reply using the publish button; iv) For any support in submitting your expression of interest please contact the eTendering help desk at 0800 368 4850 or firstname.lastname@example.org
III.2.2)Economic and financial ability
As per requirements to complete sid4gov profile — see III.2.1) for more information on how to complete sid4gov profile.
III.3.1)Information about a particular profession
Section IV: Procedure
IV.1.1)Type of procedure
IV.2.2)Information about electronic auction
IV.3.2)Previous publication(s) concerning the same contract
IV.3.4)Time limit for receipt of tenders or requests to participate
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about European Union funds
The Commissioning Organisation currently working with YHCS and who may purchase under any contract awarded through this process are as follows: NHS Hull CCG, 2nd Floor, Wilberforce Court, Alfred Gelder Street, Hull, HU1 1UY.
Tenders and all supporting documents must be priced in Sterling and completed in English (or full English translation provided at no cost). Any contract entered into be considered a contract made in England according to English Law and which shall be subject to the exclusive jurisdiction of the English Courts. NHS Hull Clinical Commissioning Group and YHCS are not and shall not be liable for any costs by those expressing an interest or concern for this contract opportunity. NHS Hull Clinical Commissioning Group and YHCS reserves the right at all times acting in its absolute discretion, not to award a contract, to make changes to the structure, format, procedures, CPV codes and timing of the procurement process and to cancel or vary the process in its entirety or any part of it. The most economically advantageous or any tender will not be automatically accepted.
VI.4.2)Lodging of appeals
VI.5)Date of dispatch of this notice: