Invitation to Tender for Outsourced Catering and Hospitality Services

Invitation to Tender for Outsourced Catering and Hospitality Services

De Montfort University is seeking to appoint an appropriately qualified and experienced organisation to design and deliver a range of Catering and Hospitality services to students and staff of, and visitors to the University.

United Kingdom-Leicester: Catering services

2014/S 175-309128

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

De Montfort University
Procurement Services, John Whitehead Building, The Gateway
For the attention of: Karen Barber
LE1 9BH Leicester
Telephone: +44 1162506338

Internet address(es):

General address of the contracting authority:

Address of the buyer profile:

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity


I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

592 Invitation to Tender for Provision of Outsourced Catering and Hospitality Services at De Montfort University.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 27: Other services
Main site or location of works, place of delivery or of performance: Leicester.

NUTS code UKF21

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

De Montfort University is seeking to appoint an appropriately qualified and experienced organisation to design and deliver a range of Catering and Hospitality services to students and staff of, and visitors to the University. In this context Catering and Hospitality services means:
Retail catering for students, staff and visitors the design, implementation and operation of retail style cafe, restaurant, and (potentially) bar services which will be located in university owned buildings within its city centre campus;
The provision of hospitality services for university events ranging from small working meetings, through to formal fine dining and large promotional and celebratory events; and
The operation of a small on-site licensed supermarket which the university requires to be operated on a minimum 7 day week, 12 hour day basis.
The university requires that a cashless payment solution with the capability of accepting payments by means of a student card based purse.
We are particularly interested to work in partnership with an organisation that has proven experience of operating large turnover multiple outlet contracts, and have ethically-led brands at the forefront of their concepts, and are willing to commit significant investment in a long term relationship with De Montfort University.
We want to see emphasis on good customer service and satisfaction.
It is expected that applicants will be able to demonstrate experience of managing large contracts of a similar type and nature in a similar environment.
Current turnover is approximately 1 200 000 GBP per annum.
It is anticipated that the contract will be awarded for an initial period of 5 years with options to extend thereafter but the initial period and the details of any extension periods will be determined by means of the Competitive Dialogue process.
Applicants are advised that TUPE will apply.

II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

II.2.2)Information about options

Options: no
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Applicants are required to register on the Universitys e-tendering website at All relevant documentation will be available to download from the In-tend website. All correspondence associated with this tender MUST be sent via In-tend. It is important that applicants respond to the information requested in an appropriate, clear and concise manner. The Questionnaire document stipulates the economic, financial and technical data required to enable an evaluation of suppliers wishing to participate in this procurement and will seek information including but not limited to the detail at III.2.1, III.2.2 and III.2.3 The University reserves the right to reject or disqualify a Bidder:

(a) Where the PQQ or tender is submitted late, is completed incorrectly, or is incomplete. (b) Who is deemed to be ineligible to tender in accordance with the provisions as set out in The Public Contracts Regulations 2006, PART 4, Regulation 23.
(c) Who is guilty of serious misrepresentation in relation to its application and/or the process?
(d) Where there is a change in identity, control, financial standing or other factor impacting on the selection and/or evaluation process affecting the Bidder.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: (a) appropriate statements from bankers;
(b) the submission of the firm’s balance sheets or extracts there from, where publication of a balance sheet is required under company law in the country in which the supplier is established;
(c) a statement of the firm’s overall turnover and its turnover in respect of the goods to which the contract relates for the previous 3 financial years;

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Evidence required may include but not be limited to:
(a) a list of the principal deliveries effected in the past three years, with the sums, dates and recipients, public or private, involved: in the case of public contracting authorities, evidence to be in the form of certificates issued or countersigned by the competent authority; in the case of private purchasers, delivery to be certified by the purchaser or, failing this, simply declared by the supplier to have been effected;
(b) a description of the firm’s technical facilities, its measures for ensuring quality and its study and research facilities;
(c) indication of the technicians or technical bodies involved, whether or not belonging directly to the supplier’s firm, especially those responsible for quality control;
(d) samples, description and/or photographs of the products to be supplied, the authenticity of which must be certified if the contracting authority so requests;
(e) certificates drawn up by official quality control institutes or agencies of recognised competence attesting conformity to certain specifications or standards of products clearly identified by references to specifications or standards;
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

competitive dialogue
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated yes
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract


IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 8.10.2014
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice: