Invitation to Tender for Avaya Support and Maintenance

Support and maintenance services for an existing Avaya VOIP telephony infrastructure.

United Kingdom-Warrington: Computer-related services

2017/S 166-341828

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Warrington Borough Council
New Town House, Buttermarket Street
Warrington
WA1 2NH
United Kingdom
Contact person: Mr Christopher Hilditch
Telephone: +44 1925443937
E-mail: childitch@warrington.gov.uk
Fax: +44 1925443256
NUTS code: UKD61

Internet address(es):Main address: http://www.warrington.gov.uk/

Address of the buyer profile: http://www.warrington.gov.uk/

I.2)Joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: www.the-chest.org.uk

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted electronically via: www.the-chest.org.uk

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Invitation to Tender for the Provision of Avaya Support and Maintenance.

Reference number: DN295617

II.1.2)Main CPV code

72500000

II.1.3)Type of contract

Services

II.1.4)Short description:

Support and maintenance services for an existing Avaya VOIP telephony infrastructure.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no

II.2)Description

II.2.1)Title:

II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKD61

II.2.4)Description of the procurement:

Support and maintenance services for the Council’s Avaya VOIP telephony infrastructure, including the supply of:

— Avaya hardware and associated software/licences;

— Avaya hardware and software support and maintenance (including warranties);

— incident support (break/fix);

— advice in the operational use of Avaya VOIP telephony infrastructure; and

— professional and technical services in support and development of an Avaya VOIP telephony solution.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 12

This contract is subject to renewal: yes

Description of renewals:

Possible renewal dependent upon performance, up to 12 months extension.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

III.1.3)Technical and professional ability

III.1.5)Information about reserved contracts

III.2)Conditions related to the contract

III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes

IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 29/09/2017

Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 29/09/2017

Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

VI.3)Additional information:

VI.4)Procedures for review

VI.4.1)Review body

Warrington Borough Council
New Town House, Buttermarket Street
Warrington
WA1 2DH
United Kingdom
Telephone: +44 1925443937
E-mail: childitch@warrington.gov.ukInternet address:www.warrington.gov.uk

VI.4.2)Body responsible for mediation procedures

Warrington Borough Council
New Town House, Buttermarket Street
Warrington
WA1 2DH
United Kingdom
Telephone: +44 1925443937
E-mail: childitch@warrington.gov.ukInternet address:www.warrington.gov.uk

VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

29/08/2017

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