ISO Assessment and Training Services Tender

ISO Assessment and Training Services Tender

To drive service improvement and customer outcomes via quality Frameworks, audit and inspection.

United Kingdom-Edinburgh: System quality assurance assessment and review services

2020/S 152-373614

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: The City of Edinburgh Council
Postal address: Waverley Court, 4 East Market Street
Town: Edinburgh
NUTS code: UKM75 Edinburgh, City of
Postal code: EH8 8BG
Country: United Kingdom
Contact person: Anna Penman
E-mail: anna.penman@edinburgh.gov.uk
Telephone: +44 1314693922
I.2)Information about joint procurement

I.3)Communication

Access to the procurement documents is restricted. Further information can be obtained at: https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

CT2758 — ISO Quality Management Systems: External Assessment and Training Services Framework Agreement

II.1.2)Main CPV code

72225000 System quality assurance assessment and review services

II.1.3)Type of contract

Services

II.1.4)Short description:

The City of Edinburgh Council (the Council) is committed to the delivery of excellence in public services by ensuring our services meet the highest standards of governance and service delivery through continuous improvement.

A key objective is to drive service improvement and customer outcomes via quality frameworks, audit and inspection.

The Council is currently ISO accredited in the following areas:

— ISO 9001:2015 — Housing property, planning and building standards, Transport (including roads and tram);

— ISO 9001:2015 Quality management and ISO 45001:2018 Occupational health and safety for property and facilities management cleaning services;

— ISO 17020 and ISO 17025 Laboratory testing and inspection for scientific services;

— ISO 22301 Business continuity;

— ISO 50001 Energy management.

II.1.5)Estimated total value

Value excluding VAT: 400 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for all lots
II.2)Description

II.2.1)Title:

Lot 1: Service Requirements — ISO Accreditation and Certification

Lot No: 1

II.2.2)Additional CPV code(s)

72225000 System quality assurance assessment and review services

II.2.3)Place of performance

NUTS code: UKM75 Edinburgh, City of
Main site or place of performance:

Edinburgh.

II.2.4)Description of the procurement:

The Council requires suitably qualified external assessment service provider(s) for the following ISO accreditations:

— ISO 9001:2015 (Quality Management Systems),

— ISO 45001:2018 (Occupational Health and Safety),

— ISO 17020 and ISO 17025 (Conformity assessment and Laboratory accreditation),

— ISO 22301 Business Continuity.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 40
Price – Weighting: 60

II.2.6)Estimated value

Value excluding VAT: 208 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:

The option to extend for up to a further 24 months at 12-month intervals, at the sole discretion to the council.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Lot 2: ISO Training

Lot No: 2

II.2.2)Additional CPV code(s)

80500000 Training services

II.2.3)Place of performance

NUTS code: UKM75 Edinburgh, City of
Main site or place of performance:

Edinburgh.

II.2.4)Description of the procurement:

The Council have a requirement on an ad-hoc basis for staff to be trained to be able to conduct internal audits to ensure the Council is meeting its requirements on an ongoing basis.

Courses required will include, but not limited to:

— ISO 9001:2015 Internal and Lead Auditor Training,

— ISO 45001:2018 Internal Auditor Training,

— Understanding ISO (management overview).

All training provided must be IRCA/UKAS certified or equivalent and relevant certification.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 50
Price – Weighting: 50

II.2.6)Estimated value

Value excluding VAT: 60 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:

The option to extend for up to a further 24 months at 12-month intervals, at the sole discretion of the Council.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

LOT 3: Quality Assurance

Lot No: 3

II.2.2)Additional CPV code(s)

71600000 Technical testing, analysis and consultancy services

II.2.3)Place of performance

NUTS code: UKM75 Edinburgh, City of
Main site or place of performance:

Edinburgh.

II.2.4)Description of the procurement:

The Council requires suitably qualified external assessment service provider(s) to carry out independent external assessment of the Council’s laboratories competence, consistent operation and performance:

— ISO 17043:2010 (Proficiency Testing Scheme Organisation),

— ISO 17034:2016 (Reference Material Producers).

4A.2 Service contracts

It is a requirement of this procurement that all bidders are UKAS accredited certification body or registered with the appropriate accreditation body in the EU member state where it is established.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 40
Price – Weighting: 60

II.2.6)Estimated value

Value excluding VAT: 66 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:

The option to extend for up to a further 24 months at 12-month intervals, at the sole discretion of the Council.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

A: Suitability

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

4A.2 — Lot 1 and Lot 3 — the suppliers must be a UKAS (United Kingdom Accreditation Service) accredited certification body or registered with the appropriate accreditation body in the EU member state where it is established.

Lot 2 — Training — all training provided must be IRCA/UKAS certified or equivalent and relevant certification.

III.1.2)Economic and financial standing

List and brief description of selection criteria:

4B.1.1 Yearly turnover — the bidder should be expected to have a minimum turnover of Lot 1 — GBP 155 000, Lot 2 — GBP 45 000 and Lot 3 GBP 50 000 for this level of contract value in the last 2 financial years. If the bidders’ minimum annual turnover is less than the expected value, supporting evidence may be required to support the tender.

4B.1.4 Financial Ratios — the minimum current ratio should be 1.1 in each of the last 2 financial years. The formula for calculating a tenderer’s current ratio is current assets divided by current liabilities. Where a tenderer’s current ratio is less than the acceptable value, the Council may exclude the tenderer from the competition or may apply discretion seeking supporting evidence to determine the Tenderer’s suitability to proceed in the competition.

tenders will also require the following insurances:

4B.5.1a — Professional risk indemnity,

4B.5.1b — Employers (compulsory) liability insurance, and

4B.5.2 — Public indemnity insurance.

Minimum level(s) of standards possibly required:

The insurance levels required are:

— public liability insurance with a limit of indemnity of not less than GBP 5 000 000 in relation to any one claim or series of claims;

— employer’s liability insurance with a limit of indemnity of not less than GBP 5 000 000 or such higher amount as may be in accordance with any legal requirement for the time being in force in relation to any one claim or series of claims; and

— professional indemnity insurance with a limit of indemnity of not less than GBP 1 000 000 in relation to any one claim or series of claims and shall ensure that all professional consultants or subcontractors involved in the provision of the services hold and maintain appropriate cover.

III.1.3)Technical and professional ability

List and brief description of selection criteria:

4C Subcontracting

4C.10 Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 10
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 07/09/2020
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 07/09/2020
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published:

2024

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

D: Quality assurance schemes and environmental management standards

4D.1) Health and safety procedures

3) The bidder must hold a UKAS (or equivalent), accredited independent third party certificate of compliance in accordance with BS OHSAS 18001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the safety schemes in procurement (SSIP) forum.

Or

4a) The bidder must have a regularly reviewed and documented policy for health and safety (H&S) management, endorsed by the Chief Executive Officer or equivalent. The policy must be relevant to the nature and scale of the work and set out responsibilities for H&S management at all levels within the organisation. The policy must be relevant to the nature and scale of your operations and set out your company’s responsibilities of health and safety management and compliance with legislation.

Note: organisations with fewer than five employees are not required by law to have a documented policy statement.

The buyer is using PCS-Tender to conduct this ITT exercise. The project code is 14408. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361

A summary of the expected community benefits has been provided as follows:

Details of the types of community benefits being sought are contained in the ITT.

The type and level of benefits will be in direct relation to the value of the contract and the service provider will be asked to submit community benefits response indicating the types of community benefits they will deliver as part of the tender evaluation process.

Service providers will be expected to utilise the City of Edinburgh Council’s community benefit tracking system Cenefits.

(SC Ref:626752)

VI.4)Procedures for review

VI.4.1)Review body

Official name: Sheriff Court
Postal address: Sheriff Court House, 27 Chambers Street
Town: Edinburgh
Postal code: EH1 1LB
Country: United Kingdom
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

A tenderer that suffers loss as a result of a breach of duty under the Public Contracts (Scotland) Regulations 2015 may bring proceedings in the Sheriff Court or the Court of Session. The City of Edinburgh Council (the Council) will have a minimum standstill period of 10 days before awarding the contract. The communication of the award decision notice will be sent by fax or email to all tenderers with the standstill period commencing on the next day. If proceedings are started in the Sheriff Court or the Court of Session against the Council in respect of the decision to award the contract within the standstill period then the Council is prevented from awarding the contract. Post contract award the Sheriff Court or the Court of Session may:

1) award damages provided proceedings are brought within 3 months from the date when the grounds for the bringing of the proceedings first arose;

2) be entitled to issue an ineffectiveness order or impose a financial penalty on the Council.

A claim for an ineffectiveness order must be made within 30 days of the contract award notice being published in the OJEU or within 30 days of the date those who expressed an interest in or otherwise bid for the contract were informed of the conclusion of the contract or in any other case within 6 months from the date on which the contract was entered into.

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

04/08/2020