IT and Customer Services Tender
Provision of ICT and Customer Services to Wycombe District Council.
United Kingdom-High Wycombe: IT services: consulting, software development, Internet and support
Section I: Contracting authority
Wycombe District Council
Queen Victoria Road
Contact point(s): www.delta-esourcing.com/delta Please see section VI.3) Additional Information below.
For the attention of: Steve Bramhill
HP11 1BB High Wycombe
Telephone: +44 1494421161
Electronic submission of tenders and requests to participate: www.delta-esourcing.com/delta
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
Section II: Object of the contract
Service category No 7: Computer and related services
1) ICT support and maintenance services for the Council’s IT and communication systems; and
2) face to face, telephone and on line customer services. Existing subjects for which customer services are provided include Benefits Choice Based Lettings, Council Tax, Business Rates, Environmental Health, Housing Options, Licensing (Taxi & others) and Planning.
72000000, 75100000, 79342300, 50332000, 50000000, 50312600, 50312610, 50312620
Estimated value excluding VAT: 14 000 000 GBP
Number of possible renewals: 2
In the case of renewable supplies or service contracts, estimated timeframe for subsequent contracts:
in months: 24 (from the award of the contract)
Section III: Legal, economic, financial and technical information
— It should have a 3 year mean average turnover (based on information supplied in response to the PQQ) which is equal to or exceeds 3 times the estimated minimum annual contract value for the Service (“Turnover Threshold).
Interested service providers are directed to the information below regarding who is subject to these tests and how they are carried out, depending on whether the service provider is a single organisation or consortium.
For the avoidance of doubt where an interested service provider is constituted by way of:
— A single organisation, the single organisation must pass the Turnover Threshold.
— A single consortium (i.e. 2 or more persons, at least one of whom is an economic operator, acting jointly for the purpose of being awarded a public contract) the consortium must pass the Turnover Threshold. In order to calculate whether a consortium service provider passes the Turnover Threshold the 3 year mean average turnover for each consortium member (based on information supplied in response to the PQQ) will be calculated and for each consortium member the result will be multiplied by their (actual and anticipated) percentage equity stake (as identified in the response to the PQQ) in the legal entity to be formed to deliver the services under the Agreement and the totals will then be added together. It is this combined figure that will need to pass the Turnover Threshold .Each member of the consortium will on their own standing be required to pass all tests set down in Section E Economic and Financial Standing of the PQQ. Please see the PQQ for further information.
Minimum level(s) of standards possibly required: As stated in the PQQ which may be obtained using the guidance provided in section VI.3) below.
(b) A list of the principal deliveries effected or the main services provided in the past 3 years, with the sums, dates and recipients, whether public or private, involved. Evidence of delivery and services provided shall be given: – where the recipient was a contracting authority, in the form of certificates issued or countersigned by the competent authority, – where the recipient was a private purchaser, by the purchaser’s certification or, failing this, simply by a declaration by the economic operator.
(c) An indication of the technicians or technical bodies involved, whether or not belonging directly to the economic operator’s undertaking, especially those responsible for quality control and, in the case of public works contracts, those upon whom the contractor can call in order to carry out the work
(d) A description of the technical facilities and measures used by the supplier or service provider for ensuring quality and the undertaking’s study and research facilities.
(g) For public works contracts and public services contracts, and only in appropriate cases, an indication of the environmental management measures that the economic operator will be able to apply when performing the contract.
Full details are stated in the PQQ which may be obtained using the guidance provided in section VI.3) below.
Section IV: Procedure
Objective criteria for choosing the limited number of candidates: As stated in the PQQ.
Section VI: Complementary information
The PQQ and Descriptive Document for this opportunity are available on https://www.delta-esourcing.com/delta
You must register on this site to respond, if you are already registered you will not need to register again, simply use your existing username and password. Please note there is a password reminder link on the homepage.
Applicants must log in, go to your Response Manager and add the following Access Code: PSG929EQ2H. Please ensure you follow any instruction provided to you here.
To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=63258727
GO Reference: GO-2013723-PRO-4977713.
WC2A 2LL London
VI.5)Date of dispatch of this notice:23.7.2013