IT and Network Services Tender – Essex
To manage and support IT network.
United Kingdom-Essex: Computer network services
2020/S 244-605933
Contract notice
Services
Directive 2014/24/EU
Section I: Contracting authority
I.1)Name and addresses
National registration number: 09434988
Postal address: Hockley Road
Town: Essex
NUTS code: UKH3 Essex
Postal code: SS6 8EB
Country: United Kingdom
E-mail: tenders@litmuspartnership.co.uk
Telephone: +44 1276673880
Internet address(es):
Main address: https://www.fitzwimarc.com/
I.3)Communication
I.4)Type of the contracting authority
I.5)Main activity
Section II: Object
II.1.1)Title:
The FitzWimarc School – IT and Networks Tender
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:
The successful supplier will be required to provide IT and Network services for The FitzWimarc School.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.3)Place of performance
Essex.
II.2.4)Description of the procurement:
The successful supplier will be required to provide IT and Network services for The FitzWimarc School.
The FitzWimarc School is a mixed comprehensive of 1694 pupils and circa 226 teaching and support staff. It has served the town of Rayleigh for 80 years and has a long tradition of excellence in education. The school has consistently achieved examination results that have been well above national averages. Our motto ‘Procedens’ is a Latin present participle meaning ‘Going Forward.’
The School is looking for an IT service partner that can not only manage and support the IT network, both currently and in the future, but that also add value through proactive recommendations and enhancements that will support The FitzWimarc School’s strategy and growth. The aim is to support and enhance the current IT provision in school, both for academic and administrative purposes. Proven expertise in the proactive development of IT Systems in an Educational Environment is essential.
The selected service provider shall be:
• fully conversant with evolving legislation regarding the provision of IT and Network services in a Secondary School environment;
• required to evidence their quality assurance and security systems;
• required to evidence their proposed Key Performance Indicator measures for the contract;
• required to periodically present performance reporting and systems development recommendations to Governors;
• qualified to provide advice and support School IT and Network Services Hardware and Software Procurement activities;
• experienced in network design in a secondary school environment.
The contract will provide onsite support, including maintenance, via the two on-site technicians located in school 5 days a week 52 weeks of the year.
Comprehensive off-site system support is required 24 hours a day, 7 days a week, and 365 days a year.
Maintenance and system development activities shall be undertaken out with the 190 academic term-time days to minimise any disruption to pupil education and teaching activities.
The contract will commence on 1 August 2021 for an initial period of three years, ending 31 July 2024, with the opportunity to extend for a further period of up to 2 years at the discretion of the governing body.
The contract will provide Technical Management and on-site technicians, to the Schools ICT Infrastructure, including:
• full server support and monitoring,
• fully Managed Helpdesk with Remote Support,
• full workstation support, software support, hardware support and repairs,
• staff, Governor’s and Student email accounts and access setup and management,
• proactive contract management to ensure best value for money across all areas of management systems and utilities,
• MIS Support (including amongst other things Finance, CCTV and cashless catering systems),
• 24/7/365 network monitoring with call out and emergency 24/7/365 contact.
The contract will be monitored by School Senior Representatives.
After the initial consultation and evaluation by the new contractor, regular fortnightly meetings will be held with the on-site technician to discuss day to day issues and actions taken and scheduled.
TUPE will apply with regard to the two (52 week contract) IT Technicians currently employed for the provision of network services
It is anticipated that the service provider will be available to train and coach staff, where needed, in the use of new hardware/software as it is introduced. There may be occasions where the technician is required to provide support in ICT classes. This will be planned and added in to the work schedule.
The projected cost of Network Services, including employment costs, for the current year is circa GBP 134 000.
II.2.5)Award criteria
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
II.2.9)Information about the limits on the number of candidates to be invited
A minimum of 5 suppliers and a maximum of 10 suppliers will be taken forward to the tender stage of the process. Where less than 5 suppliers meet the minimum standards, only those that meet the minimum standards will be taken through to the tender stage. Where more than 5 suppliers meet the minimum standard, those suppliers with the highest scores will proceed to the tender stage.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
II.2.14)Additional information
To respond to this opportunity please click here: http://litmustms.co.uk/respond/F99T4HR5G6
Section III: Legal, economic, financial and technical information
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
Section VI: Complementary information
VI.1)Information about recurrence
VI.3)Additional information:
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
It will be the supplier’s responsibility to obtain any necessary documents in order to submit a response by the closing date and time.
The contracting authority reserves the right not to award any or part of the contract which is the subject of this contract notice and reserves the right to terminate the procurement process at any time.
The contracting authority will not be liable for any costs incurred by those expressing an interest in tendering for this contract opportunity.
The contracting authority will consider variant bids, evaluating them (so far as the variant or the evaluation of the variant is in the opinion of the contracting authority practicable) on the same basis as a conforming bid, but shall not be obliged to accept any such bid in preference to a conforming bid even if the variant bid scores more highly. No variant will be considered unless the bidder simultaneously submits a conforming bid.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://litmustms.co.uk/tenders/UK-UK-Essex:-Computer-network-services./F99T4HR5G6
To respond to this opportunity, please click here:
https://litmustms.co.uk/respond/F99T4HR5G6
GO Reference: GO-20201210-PRO-17487723
VI.4.1)Review body
Postal address: Hockley Road
Town: Essex
Postal code: SS6 8EB
Country: United Kingdom
VI.5)Date of dispatch of this notice: