IT and Network Services Tender – Essex

IT and Network Services Tender – Essex

To manage and support IT network.

United Kingdom-Essex: Computer network services

2020/S 244-605933

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: The Fitzwimarc School
National registration number: 09434988
Postal address: Hockley Road
Town: Essex
NUTS code: UKH3 Essex
Postal code: SS6 8EB
Country: United Kingdom
Telephone: +44 1276673880
Internet address(es):
Main address:


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


The FitzWimarc School – IT and Networks Tender


II.1.2)Main CPV code

72700000 Computer network services

II.1.3)Type of contract


II.1.4)Short description:

The successful supplier will be required to provide IT and Network services for The FitzWimarc School.


II.1.5)Estimated total value

Value excluding VAT: 670 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.3)Place of performance

NUTS code: UKH3 Essex
Main site or place of performance:



II.2.4)Description of the procurement:


The successful supplier will be required to provide IT and Network services for The FitzWimarc School.

The FitzWimarc School is a mixed comprehensive of 1694 pupils and circa 226 teaching and support staff. It has served the town of Rayleigh for 80 years and has a long tradition of excellence in education. The school has consistently achieved examination results that have been well above national averages. Our motto ‘Procedens’ is a Latin present participle meaning ‘Going Forward.’

The School is looking for an IT service partner that can not only manage and support the IT network, both currently and in the future, but that also add value through proactive recommendations and enhancements that will support The FitzWimarc School’s strategy and growth. The aim is to support and enhance the current IT provision in school, both for academic and administrative purposes. Proven expertise in the proactive development of IT Systems in an Educational Environment is essential.

The selected service provider shall be:

• fully conversant with evolving legislation regarding the provision of IT and Network services in a Secondary School environment;

• required to evidence their quality assurance and security systems;

• required to evidence their proposed Key Performance Indicator measures for the contract;

• required to periodically present performance reporting and systems development recommendations to Governors;

• qualified to provide advice and support School IT and Network Services Hardware and Software Procurement activities;

• experienced in network design in a secondary school environment.

The contract will provide onsite support, including maintenance, via the two on-site technicians located in school 5 days a week 52 weeks of the year.

Comprehensive off-site system support is required 24 hours a day, 7 days a week, and 365 days a year.

Maintenance and system development activities shall be undertaken out with the 190 academic term-time days to minimise any disruption to pupil education and teaching activities.

The contract will commence on 1 August 2021 for an initial period of three years, ending 31 July 2024, with the opportunity to extend for a further period of up to 2 years at the discretion of the governing body.

The contract will provide Technical Management and on-site technicians, to the Schools ICT Infrastructure, including:

• full server support and monitoring,

• fully Managed Helpdesk with Remote Support,

• full workstation support, software support, hardware support and repairs,

• staff, Governor’s and Student email accounts and access setup and management,

• proactive contract management to ensure best value for money across all areas of management systems and utilities,

• MIS Support (including amongst other things Finance, CCTV and cashless catering systems),

• 24/7/365 network monitoring with call out and emergency 24/7/365 contact.

The contract will be monitored by School Senior Representatives.

After the initial consultation and evaluation by the new contractor, regular fortnightly meetings will be held with the on-site technician to discuss day to day issues and actions taken and scheduled.

TUPE will apply with regard to the two (52 week contract) IT Technicians currently employed for the provision of network services

It is anticipated that the service provider will be available to train and coach staff, where needed, in the use of new hardware/software as it is introduced. There may be occasions where the technician is required to provide support in ICT classes. This will be planned and added in to the work schedule.

The projected cost of Network Services, including employment costs, for the current year is circa GBP 134 000.


II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 670 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/08/2021
End: 31/07/2026
This contract is subject to renewal: no

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged minimum number: 5
Maximum number: 10
Objective criteria for choosing the limited number of candidates:

A minimum of 5 suppliers and a maximum of 10 suppliers will be taken forward to the tender stage of the process. Where less than 5 suppliers meet the minimum standards, only those that meet the minimum standards will be taken through to the tender stage. Where more than 5 suppliers meet the minimum standard, those suppliers with the highest scores will proceed to the tender stage.


II.2.10)Information about variants

Variants will be accepted: yes

II.2.11)Information about options

Options: no

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

To respond to this opportunity please click here:


Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents

Section IV: Procedure


IV.1.1)Type of procedure

Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 15/01/2021
Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 08/02/2021

IV.2.4)Languages in which tenders or requests to participate may be submitted:


Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.3)Additional information:


The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

It will be the supplier’s responsibility to obtain any necessary documents in order to submit a response by the closing date and time.

The contracting authority reserves the right not to award any or part of the contract which is the subject of this contract notice and reserves the right to terminate the procurement process at any time.

The contracting authority will not be liable for any costs incurred by those expressing an interest in tendering for this contract opportunity.

The contracting authority will consider variant bids, evaluating them (so far as the variant or the evaluation of the variant is in the opinion of the contracting authority practicable) on the same basis as a conforming bid, but shall not be obliged to accept any such bid in preference to a conforming bid even if the variant bid scores more highly. No variant will be considered unless the bidder simultaneously submits a conforming bid.

For more information about this opportunity, please visit the Delta eSourcing portal at:

To respond to this opportunity, please click here:

GO Reference: GO-20201210-PRO-17487723


VI.4)Procedures for review

VI.4.1)Review body

Official name: The Fitzwimarc School
Postal address: Hockley Road
Town: Essex
Postal code: SS6 8EB
Country: United Kingdom

VI.5)Date of dispatch of this notice: