IT Commercial Manager Recruitment Contract

IT Commercial Manager Recruitment Contract

Our client currently has a contract that is based on: one prime supplier; output based pricing; an ecosystem of suppliers managed by the prime supplier.

Reference number: CIPHERM00108

Deadline date:27/06/2012

Contract value:£16,000 – £25,000

Location where the contract is to be carried out: Telford and Wrekin

Is this suitable for smaller suppliers? Yes

Is this contract suitable for a voluntary, community and social enterprise organisations? No

Name of the buying organisation: Capita Resourcing


Description of the contract

Background Our client currently has a contract that is based on: one prime supplier; output based pricing; an ecosystem of suppliers managed by the prime supplier. This contract is driven by delivery metrics and focuses on delivery to service levels / KPIs / project targets within cost. This contract is being transformed into one based on the current prime supplier becoming the ‘long term’ Service/Systems Integrator driving value based measures with responsibility for systems integration into the client’s estate, service transition and releases. There will be multiple ‘towers’ of service ordinarily provided by different suppliers. As a result of this change Information Management Services (IMS) will need to implement a different operating model. To enable these changes to take place the need to recruit an IT Commercial Manager has arisen. You will need to have expertise in SLAs (service level agreements) for a Systems & Service Integrator. This role is a 3 month contract for up to 12 days (adhoc) per month to support the project as they reach a key milestone. The role may also involve some travel (approximately once a month to London). Main Duties/ Responsibilities – Provide support on existing pieces of work – Coaching and mentoring – Supporting with contract negotiations (best practice – including meeting preparation) – External best practice Outputs/ Deliverables to be achieved You will be required to play a significant part in redesigning what the service level management agreement / framework will look like Skills/ Experience Required The ideal individual will have: – Experience of working with System and Service Integrator (SSI) environments – Significant experience in both large client side and large supplier side organisations working to define and implement SLA and OLAs – Experience of working in service management roles with experience of managing performance against SLAs and OLAs. – Experience of supporting contractual negotiations




Classification of the contract

72000000 IT services: consulting, software development, Internet and support


Additional information

Contract type: Services – Unspecified

Estimated length of contract: 36 Days


Who to contact

Contact name Sarah Prodywus

Organisation name Capita Resourcing

Address , SL6 1DP

Is outside UK No


Extension number:


How to apply

If you are interested in applying for this role then please copy and paste the following link into your browser: Capita is managing this Contract on behalf of the Client via an approved framework. All interested suppliers, companies and organisations please note; Capita Resourcing is the managed service provider and all contracts will be based on time and materials. Applications should be from the lead individual who is intending to complete the services including a full CV or experience profile which meets the described requirements. Please proceed to application: URL reference Contracts Finder on any application or correspondence. This contract is open for direct supply only, application from recruitment agencies will not be considered – If you would like to register to become a supplier to Capita Resourcing email your details to;