IT Hardware and Software Reseller Services Framework

IT Hardware and Software Reseller Services Framework

To provide commoditised hardware, software, cloud and associated services.

United Kingdom-London: Information technology services

2019/S 086-205402

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Transport for London
55 Broadway
United Kingdom
NUTS code: UK
Internet address(es):Main address:

Address of the buyer profile:

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Reseller and Associated Services Framework Agreement — ICT12833

Reference number: DN396400

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Transport for London (TfL) is seeking to procure a multi-Supplier Framework Agreement for the provision of value added reseller services to provide commoditised hardware, software, cloud and associated services. The scope of the procurement will include, but not be limited to the following items:

— hardware, support and maintenance,

— desktop application software, software license and support maintenance,

— configuration, installation and support,

— catalogue of IT consumables,

— cloud hosting and services,

— communications (telephony),

— PC components,

— power supply products,

— printing and scanning devices,

— reasonable adjustments and display screen equipment,

— storage management,

— asset management.

Further detail is provided at Section II.2.4) below.

II.1.5)Estimated total value

Value excluding VAT: 160 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

Transport for London (TfL) is a local government body responsible for the transport system in Greater London. Acting on behalf of the TFL Group and all members of the Greater London Authority (GLA Group), TfL is seeking to establish a multi-supplier Framework Agreement for value added reseller and associated services.

It is currently intended that the scope of the requirement for the reseller and associated services framework will cover, but not be limited to the following:

— hardware and peripherals (e.g. networking and power, storage, display screen equipment),

— software and applications (e.g. infrastructure software, enterprise application software, application software),

— hardware and software associated consultancy and training,

— cloud services (e.g. supply of cloud services aligned with Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) models,

— configuration, installation and support.

In addition to the purchase of hardware and software products, the value added reseller will be required to undertake a range of tasks including maintaining software license records, providing support and implementation services and keeping the Contracting Authority proactively informed of emerging technologies and replacement products.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no
II.2.9)Information about the limits on the number of candidates to be invited

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

The Authority’s requirement are set out in the procurement documentation.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Competitive procedure with negotiation

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with several operators
In the case of framework agreements, provide justification for any duration exceeding 4 years:

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated

IV.1.5)Information about negotiation

The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 29/05/2019
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

The Contracting Authority is a complex organisation operating both as a Functional Body of the Greater London Authority (GLA) under the direction of the Mayor of London and as a provider of transport services. The services may be provided to the Contracting Authority and/or its subsidiaries or any other authority that is subject to the requirements of either EU directive 2004/17/EC or 2004/18/EC. Any part of the Contracting Authority, its subsidiaries and/or any other member of the GLA Group or such members’ subsidiaries may award contracts as appropriate.

The Contracting Authority reserves the right to withdraw from the procurement process and may award contracts in whole, in part, or not at all as a result of the competition called for by this notice.

The Contracting Authority shall not be liable for any costs or expenses incurred by any economic operators in considering and/or responding to the procurement process. All discussions and meetings will be conducted in English. Tenders and supporting documents must be priced in sterling and all payments made under the contracts will be in sterling.

Please note that this procurement is being managed via the Contracting Authority’s electronic procurement portal ( Suppliers that are not registered will need to register to obtain access to the procurement documentation.

The Contracting Authority strongly supports and implements the Greater London Authority Group Responsible Procurement Policy. Details about the policy can be found on

Further details as to the application of the Greater London Authority Group Responsible Procurement Policy to this procurement will be set out in the tender documents.

The economic operator appointed may also be required to extend the scope services to support any shared services initiatives with TfL and any other GLA functional bodies.

The Contracting Authority does not guarantee any business volume or value guarantee to suppliers through this Framework Agreement.

VI.4)Procedures for review

VI.4.1)Review body

Transport for London
United Kingdom
E-mail: address:
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

TfL shall incorporate a standstill period at the point which information on the award of any Framework Agreement is communicated to tenderers. The notification will provide full information on any award decision. The standstill period which will be for a minimum of ten (10) calendar days, provides time for unsuccessful tenderers to challenge any award decision before the Framework Agreement is entered into.

The Public Contracts Regulations 2015 provide for aggrieved parties that have been harmed or that are at risk of harm by a breach of the Public Contracts Regulations 2015 to take action in the High Court (England, Wales and Northern Ireland).

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: