IT Managed Services Contract – Bolton

IT Managed Services Contract – Bolton

Bolton at Home requires an IT partner to provide a wide range of IT infrastructure and support services.

United Kingdom-Bolton: IT services: consulting, software development, Internet and support

2019/S 078-186803

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Bolton at Home
98 Waters Meeting Road
United Kingdom
Contact person: Nathan Davies
NUTS code: UK
Internet address(es):Main address:

Address of the buyer profile:

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Housing and community amenities

Section II: Object

II.1)Scope of the procurement


Provision of IT Managed Services

Reference number: DN404122

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Bolton at Home are a charitable community benefit society that works to make people’s lives better by providing quality housing, giving people opportunities to prosper and helping customers to maximise their income.

Bolton at Home requires an IT partner to provide a wide range of IT infrastructure and support services. This procurement is for the retender of an existing contract which is due to expire on 30.6.2020. Bolton at Home has selected the Restricted Procedure under PCR (2015) for this procurement. The restricted procedure is a 2-stage process and will enable the Company to assess the applicant’s capability to provide the scope of services required by the company.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

Bolton at Home requires an IT partner to provide a wide range of IT Infrastructure and Support Services which cover:

— end user computing,

— networks and telephony,

— datacentres and hosting,

— applications management.

This procurement is for the retender of an existing contract which is due to expire on 30.6.2020.

The value of the contract for the initial term is estimated to be between 4 000 000 GBP and 6 000 000 GBP, with extensions taking the full potential full estimated value between 8 000 000 GBP and 10 000 000 GBP.

Full details of the requirements can be accessed via Chest.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 10 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:

It is anticipated that the Agreement shall be awarded for an initial 4 year term, with a facility to extend the agreement by up to a further 4 years. The period of extension shall be at the sole discretion of the company, and as such the period of extensions could range from 1 to 4 additional years. Estimated value includes the extension period.

II.2.9)Information about the limits on the number of candidates to be invited

II.2.10)Information about variants

Variants will be accepted: yes

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure


IV.1.1)Type of procedure

Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 17/05/2019
Local time: 10:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
VI.2)Information about electronic workflows

VI.3)Additional information:

Bolton at Home Ltd are not bound to accept any tender response documents or accept responsibility for costs in relation to preparation or submission of tenders. All documentation has been made available online via the Chest portal

Applicants wishing to participate will need to register on the site and upon completion of registration will have access to the documentation when registering interest in this opportunity. Completed documents should be submitted via The Chest.

All communications in relation to this procurement opportunity should also be through the Chest portal’s messaging facility.

The Contracting Authority reserves the right not to award any contract pursuit to this procurement exercise and/or to abandon this procurement exercise at any time and/or to award a contract agreement as part of the services at its sole discretion.

The Contracting Authority shall have no liability whatsoever to any applicant or tenderer as a result of its exercise of that discretion.

For the avoidance of doubt, all costs incurred by any applicant and/or tenderer before signature of any agreement with the Contracting Authority should be incurred entirely at the applicant/tenderer’s risks. Appointment of the contract is no guarantee of work or of any minimum amount of work pursuant to that agreement and shall be subject to Bolton at Home Ltd terms and conditions.

VI.4)Procedures for review

VI.4.1)Review body

Bolton at Home
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: