IT Services Glasgow

IT Services Glasgow

PURCH/0776 provision of information technology services for disabled students.

UK-Glasgow: IT services: consulting, software development, Internet and support

2012/S 73-120981

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

University of Glasgow
Purchasing Office, Level 4, Gilbert Scott Building, University Avenue
Contact point(s): Please make contact through the Public Contracts site to the contact as follows:
For the attention of: Tom McAra, Quoting Ref: PURCH0776
G12 8QQ Glasgow
UNITED KINGDOM
Telephone: +44 1413304415
E-mail: Thomas.McAra@glasgow.ac.uk
Fax: +44 1413303717

Internet address(es):

General address of the contracting authority: http:\\www.gla.ac.uk
Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00108

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Tender documents available from Public Contracts Scotland http://www.publiccontractsscotland.gov.uk/
Tender documents available from Public Contracts Scotland http://www.publiccontractsscotland.gov.uk/
For the attention of: .
UNITED KINGDOM
Telephone: +44 141000
Fax: +44 141000
Internet address: http://www.publiccontractsscotland.gov.uk/

Tenders or requests to participate must be sent to: Documents to be returned via Public Contracts Scotland http://www.publiccontractsscotland.gov.uk/
Documents to be returned via Public Contracts Scotland http://www.publiccontractsscotland.gov.uk/
UNITED KINGDOM
Telephone: +44 141000
Fax: +44 141000
Internet address: http://www.publiccontractsscotland.gov.uk/

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

Education
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

PURCH/0776 provision of information technology services for disabled students.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Glasgow.
NUTS code UKM

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

PURCH/0776 provision of information technology services for disabled students. 01 June 2012 to 31.5.2015 with option to extend for 1 year.
Mandatory selection criteria for inclusion into this exercise:
Previous experience of similar service provision to 2 institutions of higher education.
Compliance and accreditation to meet all statutory requirements to provide this service. This includes the requirement to be DSA-QAG approved.
Evidence of minimum turnover of 0.5M GBP – this may be included in your submission of accounts.
Copy certification for Employers’ Liability, Public Liability and Professional Indemnity insurances held. Tenderers should have cover which, as a minimum, is at the same level of that held by the University, i.e. Employers’ Liability (25M GBP), Public Liability (20M GBP), and Professional Indemnity (10M GBP).
Will staff attending student homes have Disclosure Scotland or equivalent clearance?
Tender documents available from Public Contracts Scotland.
Tender returns should be submitted via Public Contracts Scotland, no paper copies will be accepted. Should paper tenders be submitted, they will be rejected. Further to this any questions or communications regarding individual tender exercises must be sent via the Public Contracts Scotland Portal. Tender queries received through any other channel will not be answered. Should users of Public Contracts Scotland have any problems with the web site they should contact website Support Desk, contact details can be found by following the ‘Contact Us’ option on the left hand menu at http://www.publiccontractsscotland.gov.uk/default.aspx.

Note: to register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=225813.

The awarding authority has indicated that it will accept electronic responses to this notice via a ‘Tender Submission Postbox’ facility. Further details of this facility are available at http://www.publiccontractsscotland.gov.uk/PostBox/Postbox_Explain.aspx?ID=225813.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. The postbox closes precisely at the time stated.

II.1.6)Common procurement vocabulary (CPV)

72000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
II.2.2)Information about options

Options: no
II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Joint and several liability.
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: See tender docs.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: See tender docs.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
See tender docs.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated below

1. Excellent proven ability of the most effective assistive technologies available to support the needs of different impairment categories of disabled staff and students.. Weighting 20

2. Excellent knowledge of the requirements of Disabled Students’ Allowance scheme in the UK and Scotland. This will include the ability to apply such knowledge in a sensitive and constructive manner.. Weighting 10

3. Price and value for money. This will include the price and quality of the initial hardware and software and the ongoing costs associated with support and service. It is recognised that IT equipment pricing can fluctuate and therefore weight will be given to the approach and transparency of how the supplier will deal with this aspect.. Weighting 10

4. Technical assistance & after sales service to include technical competence as well as competence in the specific service area i.e. weight will be given to evidence of awareness of the client constituency.. Weighting 10

5. Ability to deliver systems and rectify problems within agreed timescales. Weight will be given to an awareness of problems which may arise outwith the normal hardware and software issues.. Weighting 10

6. Evidence of either a dedicated resource to the University or the ability to react as if the resource was dedicated. Weight will be given to the comfort factor experienced by students and the University contract managers.. Weighting 10

7. Evidence of good quality control and escalation procedures. Weighting 10

8. Ability to provide management information broken down by hardware, software and service and as required by the University by prior agreement.. Weighting 5

9. Two reference site contacts.. Weighting 5

10. Compliance with Equality and Diversity Policy. Please refer to http://www.gla.ac.uk/services/equalitydiversity/ – Weighting 5. Environmental Characteristics & running costs – Weighting 5.. Weighting 10

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

PURCH/0776
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

21.5.2012 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.3)Additional information

Submissions can be created and submitted up to the stated tender deadline. Once the deadline has passed submissions can neither be created nor submitted. It is not advisable for Suppliers to wait until the last moment before creating and dispatching a response in case of any last minute problems. Please note large files should be uploaded as early as possible to ensure transfer before deadline. If a Supplier is having problems uploading to the PCS site, then the University must be informed well in advance and depending upon the merit of the case, the University may arrange for the tender to remain open on the PCS system for a short period after the deadline time stated. System problems do not fall under the University’s remit and should be referred to PCS.
Postbox Security: Postbox submissions cannot be accessed by anyone, including Millstream, (the provider of the Public Contracts Scotland system) until the deadline.
Suppliers should note that when asked to complete a tender document, the document must be submitted in the file type in which it was issued (Word, Excel etc.). Files of any alternative type may only be used where documents are for attachment, rather than completion.
Freedom of Information.
The Freedom of Information (Scotland) Act 2002, which came into force on 1 January 2005, designates University of Glasgow as a Scottish public authority and therefore subject to the provisions and obligations in that Act. This means that any person who makes a valid request for information held by University of Glasgow will be entitled to receive it, unless all or part of that information can be withheld by virtue of the exemptions in that Act.
As part of our responsibility under the Act, University of Glasgow may be required to disclose any information held relating to your response to anyone who makes a request under that Act. Such information may only be withheld if it meets one or more of the exemptions or conditions in that Act. Even if an exemption is available University of Glasgow may nevertheless disclose requested information. Information held cannot simply be classified as “confidential” or “commercial in confidence” to enable it to be protected from disclosure.
University of Glasgow may publish the names and contact details of companies who have been issued with a Questionnaire on its website.
Information may also be requested under the Data Protection Act 1998 and the Environmental Information (Scotland) Regulations 2004.
(SC Ref:225813).
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:10.4.2012