IT Support Services for Oracle HR Payroll Application

IT Support Services for Oracle HR Payroll Application

Contract value:£0 – £120,000. The Services include remote database administration and the resolution of incidents or service requests raised in connection with the Authority’s use of the application.

Reference number: CR/Oracle HR/2013

Deadline date:14/03/2013

This deadline is for… Submission of Request for Quotation

Contract value:£0 – £120,000

Location where the contract is to be carried out: Hounslow

Is this suitable for smaller suppliers? Yes

Is this contract suitable for a voluntary, community and social enterprise organisations? No

Name of the buying organisation: London Borough of Hounslow – Corporate Procurement Unit

 

Description of the contract

The London Borough of Hounslow (LBH) is seeking a provider of IT Support Services for its Oracle HR Payroll application. The Services include remote database administration and the resolution of incidents or service requests raised in connection with the Authority’s use of the application. The Authority provides HR and Payroll services to its 7,500 employees, 5,000 pensioners, and 2,000 staff in 4 in various locations. Payrolls are run on a monthly basis with varying pay dates throughout the month. The Oracle HRMS databases are held on a central IBM P570 server running AIX 5.3 based at Hounslow Civic Centre.

 

Documents

Classification of the contract

72820000 Computer testing services

72611000 Technical computer support services

72610000 Computer support services

72510000 Computer-related management services

72500000 Computer-related services

72267000 Software maintenance and repair services

72261000 Software support services

72260000 Software-related services

 

Additional information

Contract type: Services – 7

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract: 13 Months

 

Who to contact

Contact name Ros Footman

Organisation name London Borough of Hounslow – Corporate Procurement Unit

Address Civic Centre, Lampton Road, Hounslow, Middlesex, TW3 4DN

Telephone 020 8583 2000

Extension number:

Fax

Web address www.hounslow.gov.uk

 

How to apply

To receive the RFQ documentation, Expressions of Interest must be received by email to procurement@hounslow.gov.uk. Any questions or queries should be made in writing by e-mail and must be received no later than 13:00 on Friday 8th March 2013 The deadline for submission of Request for Quotations is 13:00 on Thursday 14th March 2013. All Applicants will be expected to provide their latest annual report, three years audited accounts, details of their skills and expertise in providing this type of service and details of similar contracts and any other information as specified within the Request for Proposal documentation.