IT Support Tender – United Kingdom Anti-Doping

IT Support Tender – United Kingdom Anti-Doping

UKAD wishes to appoint a provider to provide a managed IT service to encompass the following services: on-site support at UKAD’s head office at Fleetbank House, London.

United Kingdom-London: IT services: consulting, software development, Internet and support

2019/S 241-592040

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: United Kingdom Anti-Doping
National registration number: 6990867
Postal address: Fleetbank House, 2-6 Salisbury Square
Town: London
NUTS code: UKI3
Postal code: EC4Y 8AE
Country: United Kingdom
Contact person: Ruth Woods
Telephone: +44 2031615020
Internet address(es):Main address:

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Recreation, culture and religion

Section II: Object

II.1)Scope of the procurement


IT Support Provision

II.1.2)Main CPV code

72000000 – RC05

II.1.3)Type of contract


II.1.4)Short description:

UK Anti-Doping (UKAD) is a non-departmental public body accountable to Parliament through the department for digital, culture, media and sport. UKAD is the UK National Anti-Doping organisation and provides testing services as well as case management, anti-doping intelligence and education services. UKAD wishes to appoint a supplier to provide IT support (‘the Services’) as more particularly described in the procurement documents. It is envisaged that the initial duration of the contract shall be 3 years, with an option to extend for a further 3 years in periods of 12 months in respect of each renewal. To be provided with access to the procurement documents, please email including the subject heading ‘IT Procurement’.

II.1.5)Estimated total value

Value excluding VAT: 720 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)

72000000 – RC05

II.2.3)Place of performance

NUTS code: UKI3
Main site or place of performance:

London and may involve another site within the UK (e.g. Loughborough).

II.2.4)Description of the procurement:

UKAD wishes to appoint a provider to provide a managed IT service to encompass the following services:

— on-site support at UKAD’s head office at Fleetbank House, London,

— remote support,

— issue management and resolution,

— issue ticketing solution,

— IT strategy and guidance support,

— website hosting,

— device monitoring,

— VPN,

— server and desktop patch management.

The above list is not exhaustive and UKAD reserves the right to utilise the appointed provider to cover other aspects of managing its IT estate (including software) or assisting UKAD to incorporate new hardware/software as may be required. Further details concerning the anticipated and potential scope for this contract are provided in the specification which is available via the UKAD portal (access to which can be provided by emailing and including the subject heading ‘IT Procurement’).

It is envisaged that the initial contract term will be for a duration of 3 years, however, UKAD wishes to reserve the right to extend the contract for a further 3 years, divided into renewal periods of 12 months each (i.e. 3 + 1 + 1 + 1). UKAD will need to vacate its current premises at Fleetbank House within the next 12 months to 2 years and is currently viewing a number of potential locations in both London and Loughborough. The selected supplier will therefore need to be willing/able to provide on-site support as may be needed across all UKAD sites. It is envisaged that UKAD may have further information on the location of its new premises during the procurement process.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 720 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 72
This contract is subject to renewal: yes
Description of renewals:

Initial 3-year duration, followed by 3 further options to renew the contract for a period of 12 months each.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

The successful supplier may be required to actively participate in the achievement of social and/or environmental objectives. Accordingly contract performance conditions may relate in particular to social, environmental or other corporate social responsibility considerations. Further details will be set out in the procurement documents.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 31/01/2020
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 31/01/2020
Local time: 12:01

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

Bidders will remain responsible for all costs and expenses incurred by them or by any third party acting under instructions from bidders in connection with taking part in this procurement, regardless of whether such costs arise as a consequence direct or indirect of any amendments made to the procurement documents by UKAD at any time.

UKAD reserves the right at any time to:

(i) reject any or all responses and to cancel or withdraw this procurement at any stage;

(ii) award a contract without prior notice;

(iii) change the basis, the procedures and the timescales set out or referred to within the procurement documents;

(iv) require a bidder to clarify any submissions in writing and/or provide additional information (failure to respond adequately may result in disqualification);

(v) terminate the procurement process; and

(vi) amend the terms and conditions of the selection and evaluation process.

VI.4)Procedures for review

VI.4.1)Review body

Official name: High Court of England and Wales
Town: London
Postal code: WC2A 2LL
Country: United Kingdom
Telephone: +44 2079477882Internet address:

VI.4.2)Body responsible for mediation procedures

Official name: High Court of England and Wales
Town: London
Postal code: WC2A 2LL
Country: United Kingdom
Telephone: +44 2079477882Internet address:

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

Any review proceedings should be promptly brought to the attention of Philip Bunt, Chief Operating Officer, UK Anti-Doping, Fleetbank House, 2-6 Salisbury Square, London, EC4Y 8AE, and will be dealt with in accordance with the requirements of the Public Contracts Regulations 2015 (‘PCR 2015’). Any review proceedings must be brought within the timescales specified by the applicable law, including, without limitation, PCR 2015. In accordance with PCR 2015, UKAD will incorporate a minimum 10 calendar day standstill period from the date information on the award of the contract is communicated to tenderers.

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: