IT System and Service Contract London
Soha is looking for a supplier to provide, design and implement an integrated specialist housing association software solution.
United Kingdom-Didcot: Software package and information systems
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
Soha Housing Limited
99 Station Road
For the attention of: Nasreen Hussain
OX11 7NN Didcot
Telephone: +44 1235515900
General address of the contracting authority: www.soha.co.uk
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Type of the contracting authority
I.4)Contract award on behalf of other contracting authorities
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting authority:
II.1.2)Type of contract and location of works, place of delivery or of performance
NUTS code UKJ1
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.5)Short description of the contract or purchase(s)
Soha are seeking a fully integrated software solution from a single supplier with a proven track record of delivering a similar service to other housing associations.
The business processes to be supported are:
— Housing Management;
— Rental Income;
— Right to Buy Management;
— Right to Acquire Management;
— Shared Ownership Management;
— Leasehold Management;
— Service Charges;
— Resident Involvement;
— Complaints Monitoring;
— ASB Management;
— Customer Relationship Management;
— SMS Texting;
— Customer Web Portal;
— Property Management;
— Planned Maintenance;
— Asset Management;
— Stock Condition Survey’s;
— Housing Asset Register;
— Component Accounting;
— Responsive Repairs;
— Gas Servicing;
— Asbestos Register;
— Contractor Portal for responsive and planned repairs;
— Mobile Working;
— Estates Monitoring;
— Performance Data.
Soha also requires that the supplier has solid and demonstrable experience of providing software solutions to housing associations.
Soha’s preference is that the software is run with a single database or highly integrated databases.
Soha has 120 IT users.
It is envisaged that the Contract will last for an initial period of 3 years, with an option to extend for a further 2 years at Soha’s discretion, giving a total potential term of 5 years.
II.1.6)Common procurement vocabulary (CPV)
II.1.7)Information about Government Procurement Agreement (GPA)
II.1.9)Information about variants
II.2.1)Total quantity or scope:
Estimated value excluding VAT: 280 000 GBP
II.2.2)Information about options
Description of these options: It is envisaged that the Contract will last for an initial period of 3 years, with an option to extend for a further 2 years at Soha’s discretion, giving a total potential term of 5 years.
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion
Section III: Legal, economic, financial and technical information
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
Minimum level(s) of standards possibly required: Please refer to the PQQ referred to above.
The information and formalities set out in Article 48 of Directive 2004/18/EC and Regulation 25 Public Contracts Regulations 2006. These requirements are set out in the PQQ.
Minimum level(s) of standards possibly required:
Please refer to the PQQ referred to above.
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
Objective criteria for choosing the limited number of candidates: As set out in the PQQ.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2.2)Information about electronic auction
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
IV.3.8)Conditions for opening of tenders
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about European Union funds
A copy of the Pre Qualification Questionnaire for this procurement can be obtained by sending an email to: email@example.com titled ‘IT System and Service Contract’.
Soha reserves the right to cancel the procurement and not to proceed with all or part of the Contract.
Soha will not, under any circumstances, reimburse any expense incurred by Applicants in preparing their PQQ or tender submissions.
VI.4.1)Body responsible for appeal procedures
Body responsible for mediation procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained
VI.5)Date of dispatch of this notice: