IT Technology Services Support Tender
To provide strategy and service design consultancy.
United Kingdom-Portsmouth: Computer support and consultancy services
Section I: Contracting authority
I.1)Name and addresses
Postal address: Queen Alexandra Hospital, Cosham
NUTS code: UKJ31 Portsmouth
Postal code: PO6 3LY
Country: United Kingdom
Contact person: Rupert Hatch
Main address: www.porthosp.nhs.uk
Address of the buyer profile: www.soeprocurement.nhs.uk
I.4)Type of the contracting authority
Section II: Object
IT Technology Services Support
II.1.2)Main CPV code
II.1.3)Type of contract
A reputable and experienced supplier is sought, who is able to demonstrate a consistent and successful trackrecord in providing IT technology services, both in delivering regular and routine functions and working with customers on specific one-off schemes and projects. Typical services the Trust will require will include:
— strategy and service design consultancy,
— transition and transformation,
— operational services and support,
— specialist resources and services.
II.1.6)Information about lots
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
Main hospital site is at Queen Alexandra Hospital, Cosham, Portsmouth PO6 3LY with a few other peripheral sites in the Portsmouth and surrounding area.
II.2.4)Description of the procurement:
A reputable and experienced supplier is sought, who is able to demonstrate a consistent and successful track record in providing IT technology services support, both in delivering regular and routine functions and working with customers on specific one-off schemes and projects. Typical services the Trust will require will include:
• strategy and service design consultancy: providing access to specialist resources to support needs ranging from business capability assessment through to specification of applications and toolsets.
• transition and transformation: providing access to resources to support implementation and deployment of strategy and services, programme and project support and legacy system/service decommissioning.
• operational services and support: providing access to resources to support services, processes and tools required to manage technology provision including end user support, operational maintenance and security, supply chain management and data management. Specifically this will include requirements for 24/7 hardware break and fix support and an IT incident management service.
• specialist resources and services: provision of access to specialist resources and service, including but not limited to IT security and software and app development.
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
The core contract term will be 36 months with two 12-month optional extension periods to give maximum contract duration of 60 months.
II.2.9)Information about the limits on the number of candidates to be invited
A minimum of 5 candidates, if there at least 5 that are deemed suitably experienced and qualified, will be chosen based on submitted responses to the selection questionnaire.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
Section III: Legal, economic, financial and technical information
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
See selection questionnaire and other procurement documents.
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Section VI: Complementary information
VI.1)Information about recurrence
This notice relates to a previous Prior Information Notice (2020-059021) published 7 May 2020 and accompanying Request for Information. This PIN and accompanying RFI were for market engagement purposes only and Candidates wishing to respond to this opportunity now do not need to have seen or responded to this earlier PIN..
Candidates must submit completed responses to the selection questionnaire by 12.00 noon on Thursday 10 December 2020 in order to express their interest in this opportunity. The selection questionnaire and draft Invitation to Tender documents will be available free of charge form the NHS South of England Procurement Services (SoEPS) In-Tend e-tendering portal at https://in-tendhost.co.uk/soepsprovider/aspx/Home under the title of IT Technology Services Support and with reference F13712. Registration to the SoEPS In-Tend e-tendering portal is free of charge.
Country: United Kingdom
VI.5)Date of dispatch of this notice: