IT Technology Services Support Tender

IT Technology Services Support Tender

To provide strategy and service design consultancy.

United Kingdom-Portsmouth: Computer support and consultancy services

2020/S 222-547439

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Portsmouth Hospitals University NHS Trust
Postal address: Queen Alexandra Hospital, Cosham
Town: Portsmouth
NUTS code: UKJ31 Portsmouth
Postal code: PO6 3LY
Country: United Kingdom
Contact person: Rupert Hatch
Internet address(es):
Main address:
Address of the buyer profile:


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


IT Technology Services Support


Reference number: F13712

II.1.2)Main CPV code

72600000 Computer support and consultancy services

II.1.3)Type of contract


II.1.4)Short description:


A reputable and experienced supplier is sought, who is able to demonstrate a consistent and successful trackrecord in providing IT technology services, both in delivering regular and routine functions and working with customers on specific one-off schemes and projects. Typical services the Trust will require will include:

— strategy and service design consultancy,

— transition and transformation,

— operational services and support,

— specialist resources and services.


II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)

72000000 IT services: consulting, software development, Internet and support
72110000 Hardware selection consultancy services
72120000 Hardware disaster-recovery consultancy services
72130000 Computer-site planning consultancy services
72140000 Computer hardware acceptance testing consultancy services
72150000 Computer audit consultancy and hardware consultancy services
72100000 Hardware consultancy services
72200000 Software programming and consultancy services
72210000 Programming services of packaged software products
72220000 Systems and technical consultancy services
72230000 Custom software development services
72240000 Systems analysis and programming services
72250000 System and support services
72260000 Software-related services
72610000 Computer support services
51610000 Installation services of computers and information-processing equipment

II.2.3)Place of performance

NUTS code: UKJ31 Portsmouth
Main site or place of performance:

Main hospital site is at Queen Alexandra Hospital, Cosham, Portsmouth PO6 3LY with a few other peripheral sites in the Portsmouth and surrounding area.


II.2.4)Description of the procurement:


A reputable and experienced supplier is sought, who is able to demonstrate a consistent and successful track record in providing IT technology services support, both in delivering regular and routine functions and working with customers on specific one-off schemes and projects. Typical services the Trust will require will include:

• strategy and service design consultancy: providing access to specialist resources to support needs ranging from business capability assessment through to specification of applications and toolsets.

• transition and transformation: providing access to resources to support implementation and deployment of strategy and services, programme and project support and legacy system/service decommissioning.

• operational services and support: providing access to resources to support services, processes and tools required to manage technology provision including end user support, operational maintenance and security, supply chain management and data management. Specifically this will include requirements for 24/7 hardware break and fix support and an IT incident management service.

• specialist resources and services: provision of access to specialist resources and service, including but not limited to IT security and software and app development.


II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

The core contract term will be 36 months with two 12-month optional extension periods to give maximum contract duration of 60 months.


II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:

A minimum of 5 candidates, if there at least 5 that are deemed suitably experienced and qualified, will be chosen based on submitted responses to the selection questionnaire.


II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

See selection questionnaire and other procurement documents.


III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents

Section IV: Procedure


IV.1.1)Type of procedure

Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 10/12/2020
Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 17/12/2020

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.3)Additional information:


This notice relates to a previous Prior Information Notice (2020-059021) published 7 May 2020 and accompanying Request for Information. This PIN and accompanying RFI were for market engagement purposes only and Candidates wishing to respond to this opportunity now do not need to have seen or responded to this earlier PIN..

Candidates must submit completed responses to the selection questionnaire by 12.00 noon on Thursday 10 December 2020 in order to express their interest in this opportunity. The selection questionnaire and draft Invitation to Tender documents will be available free of charge form the NHS South of England Procurement Services (SoEPS) In-Tend e-tendering portal at under the title of IT Technology Services Support and with reference F13712. Registration to the SoEPS In-Tend e-tendering portal is free of charge.


VI.4)Procedures for review

VI.4.1)Review body

Official name: x
Town: x
Country: United Kingdom

VI.5)Date of dispatch of this notice: