ITSM Contract – University of Durham
Information technology service management (ITSM) contract for University of Durham.
United Kingdom-Durham: IT services: consulting, software development, Internet and support
Section I: Contracting authority
I.1)Name and addresses
Procurement Service, Mountjoy Centre, Hawthorn Wing
Contact person: David Armstrong
Telephone: +44 1913344529
NUTS code: UKC1Internet address(es):Main address: www.dur.ac.uk
Address of the buyer profile: http://events.transaxions.com/service.aspx?event=6800
I.2)Information about joint procurement
I.4)Type of the contracting authority
Section II: Object
Information Technology Service Management (ITSM)
II.1.2)Main CPV code
II.1.3)Type of contract
Information technology service management (ITSM) contract including help desk management, IT consultancy, business analysis and project management.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.3)Place of performance
Durham University Business School, Mill Hill Lane, Durham, DH1 3LB.
II.2.4)Description of the procurement:
Information technology service management (ITSM) contract including help desk management services, general IT consultancy, business analysis, and project management.
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
Section III: Legal, economic, financial and technical information
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.2.3)Information about staff responsible for the performance of the contract
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders
Durham University Procurement Services (electronic portal).
Durham University Procurement Services Category Manager.
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about electronic workflows
United KingdomInternet address: www.dur.ac.uk
This authority will incorporate a minimum 10 calendar days standstill period at the point information on the award of the contract is communicated to tenderers. The communication will be in the form of a letter which will be
Issued electronically. The letter will provide a full debrief and contact details should a tenderer wish to appeal the decision. The timescale for appeals will be detailed in the letter.
If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts Regulations 2006 (SI 2006 No 5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly (generally within 3 months). Where a contract has not been entered into the court may order the settling aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into the court may only award damages.
VI.5)Date of dispatch of this notice: