Ivanti Service Desk Support and Maintenance Contract

Ivanti Service Desk Support and Maintenance Contract

To provide support and maintenance of our existing Service Desk software.

Contract summary

Industry

  • System maintenance services – 50324100

Location of contract

Any region

Value of contract

£100k

Published date

28 January 2020

Closing date

17 February 2020

Contract start date

01 April 2020

Contract end date

31 March 2022

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

 

Description

The London Borough of Lambeth (LBL) is seeking a Service Provider to provide support and maintenance of our existing Service Desk software, Ivanti’s Service Desk powered by LANDESK.
Service providers will, therefore, have demonstrated their ability to offer day to day support for issues arising with the software within agreed timescales and additionally a proven record of ensuring that their client has access to the latest version and updates/patches available.
The service provider will also be expected to show that they have experience with other public sector organisations and will be required to provide references.

 

About the buyer

Contact name

Andrew Butler

Address

233 Brixton Hill
LONDON
SW21NR
England

Telephone

02079263298

Email

abutler@lambeth.gov.uk

 

Other information

Attachments

LBL – Specification and Response

Specification.docx

 

How to apply

Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.