Kent Public Service Network

Kent Public Service Network

We are seeking proposals for an integrated suite of connectivity solutions and related services. Whilst the geographical scope is primarily the county of Kent there are connectivity requirements and user sites beyond this region.

UK-Maidstone: Networks

2013/S 079-133313

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Kent County Council
Kent County Council, County Hall
For the attention of: Phillip Hadden
ME14 1XQ Maidstone
Telephone: +44 1622221221

Internet address(es):

General address of the contracting authority:

Address of the buyer profile:

I.2)Type of the contracting authority

Regional or local authority
I.3)Main activity

General public services
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting authority:

SS12102 Kent Public Service Network.
II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Kent, England.

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

Kent County Council (KCC), acting on behalf of all existing and potential users of the Kent Public Service Network (KPSN), (together ‘the partners’) is looking for a solution to take forward the current services. We are looking to build upon them, deliver improvements where necessary, expand and extend the range of services offered, within the region, amongst the wide range of user organisations.
The current contract is due to end in February 2015 and the partnership requires continuity of service from that date.
We are seeking proposals for an integrated suite of connectivity solutions and related services. Whilst the geographical scope is primarily the county of Kent there are connectivity requirements and user sites beyond this region.
The contract will need to support the partners’ requirements for a broad range of service levels and pricing options from commodity pricing through to high availability bespoke solutions. The partnership is looking to procure a solution that combines quality service delivery with excellent value.
The partnership would like to explore with bidders a range of commercial models and billing solutions where it provides best value to the taxpayer.
KPSN is a mature collaborative wide area network with services extending beyond basic connectivity. These include connectivity to PSN, GCSx, Janet, N3, private links between sites and a range of additional services. For example: web filtering, email relay, SIP trunking and firewalls. The contract currently serves over 1250 sites, 24 organisations and enables circa 370 000 people to access the network daily. Services are supported by a range of SLA’s that include 24×7 and business hours. Connectivity speeds currently range from 2Mbps to 10Gbps over a variety of connection media. Single connections are required to support some multi-tenanted sites. Continued growth in the number of served organisations and sites is anticipated.
KPSN has a well defined vision and set of objectives which are fundamental to the development of the service and under-pin the need to improve service delivery for Kent as a whole. These are:
KPSN Vision
To deliver high-quality network services to Kent’s communities, local authorities and public service providers as they meet the challenges facing government, education and health in the 21st century
KPSN will be agile, flexible and pro-active in meeting the changing business needs of all partners. It will build on current effective practice to deliver best value, secure and resilient shared network services
KPSN Objectives
To create a single public service network for Kent that:
– Maximises value for money and sustainability
– Ensures technical and commercial flexibility
– Supports collaboration across partners
– Responds to changing business requirements
– Improves Kent’s communications infrastructure
Core Services that will form part of the contract include but are not limited to:
– Network connectivity, including Ethernet, SDSL, ADSL, Next Generation Access, wireless and dark fibre options
– Point–to-point connectivity services
– Wires-only services
– Internet connectivity
– Secure remote access
– Full life-cycle management of necessary hardware and software from provision to disposal
– Design, supply, installation – including cabling, commissioning and on-going support, repair and maintenance services
– Voice over Internet Protocol (VoIP) and SIP trunking
– Security services, for example but not limited to Anti-Virus and content filtering.
– Firewalls
– Hosting services
– Encryption and Identity Services
– PSN connectivity
– Management of supply chain
– Solution design, project management, implementation, transition, integration and testing
– Optional managed services covering all of the above
Other services that will potentially form part of any new contract may include, but are not limited to:
– Data centres and management of, including equipment room services
– Authentication services
– Commercial wireless support
– Integrated Voice services
– Unified Communication services
– Nomadic and mobile working services
– Support for mobile data services
– Expanded connectivity services into WIMAX and satellite services
– Improved intrusion detection and prevention
– LAN based services
– BYOD services / MDM
This list is not exhaustive and KPSN may wish to include additional products and services related to the context of this contract.
To give potential bidders an indication, the current value of connectivity services, including management, support and maintenance comprises approximately 85 % of the value of the current contract with the other services listed making up the remaining 15 %.
KPSN user organisations are innovating new ways of working. KPSN will not stand still during the procurement process and some of these services may be in place before any new contract starts. KPSN will continue to update its current situation documents so that all parties are kept informed of progress around the projects currently underway. Current projects include, but are not limited to:
– Expansion of Fibre To The Cabinet (FTTC) and other Next Generation Access (NGA) services
– Commercial Wireless services
– The provision of connectivity services using WIMAX technologies
– Enhanced remote access services
– Enhanced authentication services
During the period of the contract it is anticipated that there will be changes in technology. Solutions should be sufficiently flexible and innovative in taking advantage of developments utilising new and emerging technologies.
It is important any solution should be capable of inter-operating with partner (both public and private sector) technologies with, in some cases, partners’ own solutions comprising part of the service delivered as part of this contract. It will feature secure and resilient shared unified communications with other organisations
The services and or solutions to be delivered under any new contract will potentially be connected to other public sector organisations. The scope of use under the current contract includes a limited number of 3rd Sector and SME sites. KPSN would be interested in proposals that would support regeneration and economic development in Kent.
KPSN currently has its own managed core network built around 56 PoP’s in the region. This network can be considered as part of any new service if the solution provider sees fit to use it in any future solution.
KPSN as a solution currently is compliant to PSN and GCSx standards. It is working with other national bodies in becoming IGSOC compliant and is expected achieve this in 2013. Any solution provided is expected to be compliant with these and any other standards that become appropriate over time to enable KPSN to continue to support its users in delivery of services up to and including Impact Level 3.
The contract is planned to be placed based on duration of 72 months, with possible staged extensions periods of up to an additional 48 months.
II.1.6)Common procurement vocabulary (CPV)

32400000, 72720000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

The precise scope of the contract will be determined during the Competitive dialogue process.
Estimated value excluding VAT:
Range: between 72 000 000 and 120 000 000 GBP
II.2.2)Information about options

Options: no
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 72 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Further details will be provided and discussed during the Competitive Dialogue process and in the final tender documentation.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: To be decided during the Competitive Dialogue process.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Any supplier may be disqualified who:
(a) is bankrupt or is being wound up, where his affairs are being administered by the court, where he has entered into an arrangement with creditors, where he has suspended business activities or is in any analogous situation arising from a similar procedure under national laws and regulations;
(b) is the subject of proceedings for a declaration of bankruptcy, for an order compulsory winding up the administration by the court or of an arrangement with creditors or of any other similar proceedings under national laws and regulations;
(c) has been convicted by a judgment which has the force of res judicata in accordance with the legal provisions of the country of any offence concerning his professional conduct;
(d) has been guilty of grave professional misconduct proven by any means which the contract authorities can demonstrate;
(e) has not fulfilled obligations relating to the payment of social security contributions in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(f) has not fulfilled obligations relating to the payment of taxes in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(g) is guilty of serious misrepresentation in supplying the information required under this Section or has not supplied such information;
(h) has been the subject of a conviction for participation in a criminal organization, as defined in Article 2(1) of Council Joint Action 98/733/JHA;
(i) has been the subject of a conviction for corruption, as defined in Article 3 of the Council Act of 26 May 1972 and Article 3(1) of Council Joint Action 98/742/JHA3 respectively;
(j)has been the subject of a conviction for fraud within the meaning of Article 1 of the Convention relating to the protection of the financial interests of the European Communities;
(k) has been the subject of a conviction for money laundering, as defined in Article 1 of Council Directive 91/308/EEC of 10 June 1991 on prevention of the use of the financial system for the purpose of money laundering.
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

competitive dialogue
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 6
Objective criteria for choosing the limited number of candidates: Mandatory Requirements Pass/Fail
Section A. Company Information (Information only- except A14, 15 and 16 which are Pass/Fail)
Section B. Grounds for Mandatory Rejection Pass/Fail
Section C. Grounds for Discretionary Rejection Pass/Fail
Section D. Financial Information Pass/Fail
Section E. Diversity Pass/Fail E2 only
Section F. Technical and Professional Ability 720
Section G. General 230
Section H. Environmental Information 50
Refer to Pre Qualification Questionnaire
IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated yes
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

30.5.2013 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

Documentation will be available, and all tender and or other responses must be submitted, via the Kent Business Portal ‘

KPSN reserves the right to cancel the procurement at any time and not to proceed with the award of the contract at any stage of the procurement process without incurring any liability to any tenderer.
This contract may be accessed by any public authority in Kent including the following current KPSN user organisations:
– Ashford Borough Council
– Canterbury City Council
– Dartford Borough Council
– Dover District Council
– GOETEC Limited (formerly KentMAN)
– Gravesham Borough Council
– Janet
– Kent Connects
– Kent County Council
– Kent Fire & Rescue Service
– Kent Schools
– Universities
– Kent Police
– Maidstone Borough Council
– Medway Council
– NHS Kent & Medway (includes NHS Eastern & Coastal Kent, NHS Medway, Community Health Care and NHS West Kent)
– Shepway District Council
– Sevenoaks District Council
– Swale Borough Council
– Thanet District Council
– Tonbridge & Malling Borough Council
– Tunbridge Wells Borough Council
As well as the above KPSN Partners also support a number of 3rd Sector organisations such as Hospices and Rural Development Agencies. Continued delivery of services to all of these and potentially other organisations in the future will be a basic requirement for the development of not only the service but of the communications infrastructure in Kent.
The contract may also be accessed by the following organisations:
Pro 5, consisting of the following:
– CBC – Central Buying Consortium
– ESPO – Eastern Shires Purchasing Organisation
– NEPO – North Eastern Purchasing Organisation
– YPO – Yorkshire Purchasing Organisation
IESE – Improvement and Efficiency South East
SWCE – South West Centre of Excellence
Capital Ambition – (London Assembly)
and all local authorities and other public authorities (e.g. Police, Fire & Rescue Service, Ambulance Service, NHS Trusts and third sector organisations) located within these regions.
For information, current Pro5 members are listed at:

Current members of the South East Improvement and Efficiency Partnership are listed at:

Current members of the South West Centre of Excellence are listed at:

Current members of Capital Ambition are listed at:

Kent Connects current members can be found at: –

The Janet network connects UK universities, FE Colleges, Research Councils, Specialist Colleges and Adult and Community Learning providers. Further information can be found at: –

GOETEC is a not-for-profit company owned by its members, who are currently: The University for the Creative Arts, The University of Greenwich, The University of Kent, Canterbury Christ Church University, Kent County Council, Canterbury College, Hadlow College, K College, East Kent College, MidKent College and North West Kent College. Further information can be found at: –

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

Kent County Council
Strategic Sourcing & Procurement – Corporate Room 3.39, Sessions House County Hall
ME14 1XQ Maidstone

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: In accordance with Regulation 32 of the Public Contracts Regulations 2006 (as amended), the Council will incorporate a 10 calendar day standstill period in its procurement timetable which will start on the date when the award decision notification is sent to the bidders.
VI.4.3)Service from which information about the lodging of appeals may be obtained

Kent County Council
Strategic Sourcing & Procurement – Corporate Room 3.39, Sessions House County Hall
ME14 1XQ Maidstone

VI.5)Date of dispatch of this notice:19.4.2013