Leadership and Development Training Tender for Hertfordshire County Council

Leadership and Development Training Tender for Hertfordshire County Council

Hertfordshire County Council wishes to commission a managed service provider to provide learning and development solutions, under a framework agreement.

United Kingdom-Hertford: Personnel-training services

2014/S 128-229203

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Hertfordshire County Council
County Hall, Pegs Lane, Hertfordshire
For the attention of: Zoe Upson
SG13 8DQ Hertford
Telephone: +44 1707292463
E-mail: zoe.upson@hertfordshire.gov.uk

Internet address(es):

General address of the contracting authority: http://supplyhertfordshire.g2b.info

Address of the buyer profile: http://supplyhertfordshire.g2b.info

Electronic access to information: http://supplyhertfordshire.g2b.info

Electronic submission of tenders and requests to participate: http://supplyhertfordshire.g2b.info

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity


I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Broxbourne Borough Council

Dacorum Borough Council
Hemel Hempstead

East Herts District Council

Hertsmere Borough Council

North Herts District Council

St Albans City and District Council
St Albans

Stevenage Borough Council

Three Rivers District Council

Watford Borough Council

Welwyn Hatfield District Council
Welwyn Garden City

Herts for Learning Ltd

Herts Catering Ltd
Welwyn Garden City

The Hertfordshire Constabulary

Police and Crime Commissioner’s Offce (PCC)

Hertfordshire Clinical Commissioning Groups
East and North Hertfordshire

Herts Valley Clinical Commissioning

The NHS in Hertfordshire

Hertfordshire Partnership University NHS Foundation Trust

East and north Hertfordshire NHS Trust


Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

Provision of a Leadership and Development Provider.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 24: Education and vocational education services

NUTS code UKH23

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Framework agreement with a single operator

Duration of the framework agreement

Duration in years: 4

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 1 400 000 and 4 000 000 GBP

II.1.5)Short description of the contract or purchase(s)

Personnel-training services. Education and training services. Training services. Staff training services. Training programme services. Technical training services. Management training services. Personal development training services. Staff development services. Hertfordshire County Council wishes to commission a managed service provider to provide learning and development solutions, under a framework agreement.

II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Our vision is to ensure that Hertfordshire County Council provides the best possible Learning and Development opportunities for its staff to support the delivery of high quality services to the Residents of Hertfordshire.
The contracting of a Learning and Development Provider will provide a:
Responsive and collaborative provision, seen as a partnership between the Council and the provider.
Access to a range of high quality, cost effective and timely learning solutions (offering a mix of face to face, eLearning and other approaches such as social learning and mobile learning).
A portfolio of relevant and up-to-the-minute learning that reflects both the local and national context.
Quality trainers and facilitators who understand the public sector/the Council context and challenges.
Evaluation of learning that enables individuals and teams to see what difference the learning has made and what impact it is having on the organisation.
Pace and speed of response on the design and delivery of bespoke events.
Courses and events that provide stretch, challenge and rigour to the learning experience and positively engage the delegates/participants.
Management Information that is easy to access and manipulate to provide meaningful reports on learning interventions
(note: course administrations/booking will be done internally).
Providers must have the capability to provide an automated evaluation process that is simple, clear and effective both in terms of the usability and reporting. Management information must be easily available to the organisation as and when it requires and must be able to provide data that shows reaction and impact and by:
Service Area.
Outcomes The Council has identified the following for this project:
Outcome 1.
To supply a core portfolio of development programmes, courses and eLearning with a flexible offering including bespoke and tailor made solutions to meet the needs of specific parts of the Council.
This will include:
— Leadership Development (excluding strategic Leadership development).
— Management Development.
— Personal Skills Development.
Outcome 2.
Reduce time on face to face interventions by providing a wider range of accessible and good quality learning opportunities for staff.
Outcome 3.
For the service to be in place and providing services on 23.2.2015.
Outcome 4.
To make the framework agreement available to other Public Sector Bodies in Hertfordshire (see Appendix 1 of Volume I).
The contract period will be for 4 years commencing on the 23.2.015
The anticipated value range per annum is GBP 350,000 – GBP 1,000,000 the range stated below is based on the full 4 year term
Estimated value excluding VAT:
Range: between 1 400 000 and 4 000 000 GBP
II.2.2)Information about options
II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Duration in months: 48 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: As per Volume I of the PQQ documentation.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: As per Volume I of the PQQ documentation.
Minimum level(s) of standards possibly required: As per Volume I of the PQQ documentation.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As per Volume I of the PQQ documentation.
Minimum level(s) of standards possibly required:
As per Volume I of the PQQ documentation.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure


IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5: and maximum number 8
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

HCC Ref: HCC1407409 Delta Access Code – 5XQQJW8MC9

IV.3.2)Previous publication(s) concerning the same contract


IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 4.8.2014 – 12:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

27.9.2014 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender. The contracting authority considers that this Framework Agreement may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of applicants will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.
During the Framework Agreement period there is a possibility that other public sector bodies may wish to call-off
No fixed list of organisations is set out within the tender exercise and no guarantee can be given as to the exact amount of business which may result from this tender exercise. However, the Provider will be expected to supply the services to any organisation identified below, including their customers and affiliates, which is authorised by the Council. Any organisation that utilises this Framework Agreement shall do so under the terms and conditions of this Framework Agreement.
The potential list of organisations that are able to call-off the Framework Agreement are as follows:
Broxbourne Borough Council;
Dacorum Borough Council;
East Herts District Council;
Hertsmere Borough Council;
North Herts District Council;
St Albans City and District Council;
Stevenage Borough Council;
Three Rivers District Council;
Watford Borough Council;
Welwyn Hatfield District Council;
Herts for Learning Ltd:


Herts Catering Ltd:


The Hertfordshire Constabulary:


Police and Crime Commissioner’s Office (PCC):


Hertfordshire clinical commissioning groups:
East and North Hertfordshire Clinical Commissioning Group:


Herts Valleys Clinical Commissioning:


The NHS in Hertfordshire:
Hertfordshire Community NHS Trust:


Hertfordshire Partnership University NHS Foundation Trust:


East and North Hertfordshire NHS Trust:


The Council reserves the right at any time to cease the tendering process and not award a contract or to award only part of the opportunity described in this notice. If the Council takes up this right then they will not be responsible for, or pay the expenses or losses, which may be incurred by any applicant as a result.
The Council undertakes to hold confidential any information provided in the proposal submitted, subject to the Council’s obligations under the law, including the Freedom of Information Act 2000. If the applicant considers that any of the information submitted in the proposal should not be disclosed because of its sensitivity then this should be stated with the reason for considering it sensitive. The Council will then endeavour to consult with the applicant about such sensitive information when considering any request received under the Freedom of Information Act 2000 before replying to such a request.
Due to the current economic climate, Hertfordshire County Council reserves the right to carry out additional financial checks on all companies tendering for this Framework Agreement at any time during the procurement process, to ensure that they continue to meet the Council’s requirements and remain financially viable to perform the Framework Agreement.
Please read this section carefully as it provides full instructions on how to apply for this requirement.
Hertfordshire County Council has moved to a new way of e-Tendering and worked closely with its Districts and Partners to create a joint procurement website called Supply Hertfordshire. This website is supported by BiP Solutions who provide a system called Delta which is the background platform to Supply Hertfordshire.
The PQQ Process.
This procurement is a two stage process. If you wish to be considered as a tenderer you must complete and submit a PQQ by using the Tenderbox through BiP’s Delta by the due date of 12 noon on Monday 4.8.2014. PQQs cannot be uploaded after the closing date/time.
Step 1: Registering with Supply Hertfordshire.

To participate in this tender you will need to go into http://supplyhertfordshire.g2b.info/hpf/ and register, thereafter you will be issued with a username and password. (If you have already registered with Delta or Supply Hertfordshire, please follow the link above where you can log on using your existing username and password. If you have registered and have forgotten your Username and Password, please click on the forgotten password link below the log in box.) Please keep this username and password secure, and do not pass it to any third parties.

Step 2: Completing your PQQ Documents.
To obtain and complete the PQQ Documents, you will need to go into the Response Manager area and enter the Access Code 5XQQJW8MC9. You will then need to download the relevant documents and complete. Any supporting documents should be cross-referenced to the relevant question. If the Council requires further information concerning your PQQ, your organisation will be contacted. However, please provide full details and answer all questions, as the Council reserves the right not to ask tenderers for any further information or clarification.
Step 3: Uploading Your Completed PQQ.
Once you have completed your PQQ you must then “upload” your completed response into the Tenderbox (Access Code 5XQQJW8MC9) and ensure it has been submitted as a response.
Please make sure you have submitted your PQQ to the correct Access Code, the Council will not be held accountable for any errors made by a applicant in submitting your PQQ.

If you are experiencing problems, then please contact the Delta helpdesk via email at helpdesk@delta-esourcing.com or call +44 8452707050 Monday to Friday 8:30 am – 17:30 pm for further assistance.

Further Information

For further information on How to do Business with Hertfordshire County Council including current and past tenders please visithttp://supplyhertfordshire.g2b.info/

Communication with the Council (or Buyer within Delta).
The Delta system enables questions and answers to be exchanged via the e-mail facility in the Tenderbox and communication with the buyer must happen via this method.
However if questions are deemed to be of relevance to other tenderers the question and answer will be transmitted via the Delta e-mail system to all tenderers.
For more information about this opportunity, please visit the Delta eSourcing portal at:


To respond to this opportunity, please click here:


GO Reference: GO-201473-PRO-5786555

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

Body responsible for mediation procedures

See VI. 4.2

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Hertfordshire County Council will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers to allow unsuccessful tenderers to raise any complaints before the Framework Agreement is entered into.
If a complaint between the Council and the tenderer regarding the award of a Framework Agreement has not been successfully resolved, relevant provisions of the Public Contracts Regulations 2006 (as amended) will apply. The aggrieved party is advised to seek independent legal advice in relation to remedies they can pursue under the Public Contracts Regulations 2006 (as amended).
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice: