Learning and Development Services to Royal Mail

Learning and Development Services to Royal Mail

Royal Mail Group is seeking one or more managed service provider(s) to provide learning and development services to Royal Mail Group.

Reference number: SP-0624

Deadline date:31/07/2013

This deadline is for… Submissions of expressions of interest in entering into supplier selection process

Contract value:£20,000,000 – £50,000,000

Location where the contract is to be carried out: United Kingdom Learning services will be required across the United Kingdom.

Is this suitable for smaller suppliers? No

Is this contract suitable for a voluntary, community and social enterprise organisations? No

Name of the buying organisation: Royal Mail Group

 

Description of the contract

Royal Mail Group is seeking one or more managed service provider(s) to provide learning and development services to Royal Mail Group. The resultant contract(s) awarded will have a 3 year initial term, with the option to extend for a further 2 years in 12 month increments. The objectives for the service are: – Consolidation of supply base, leading to better management and control of supplier performance – Leveraging economies of scale through consolidation of spend – Group wide and consistent contractual coverage, driving compliance in call off and delivery – Greater visibility, control and planning of spend across the business on various training interventions – Leveraging supplier subject matter knowledge and expertise, particularly for bespoke programs. There will be 2 Lots: 1) Driver Training services 2) Generic Learning and Development Services. Both Lots will have further distinct requirements in addition to those outlined above, which will be communicated to bidders. Timescales for the selection process are as follows (Royal Mail Group reserves the right to change these timescales, in which case the new timescales will be communicated): 1) Submissions of expressions of interest are to be received by 3pm on Wednesday the 31st of July. 2) Separate PQQs for each Lot will be issued via Royal Mail’s e-sourcing system in August, and responses will be due within two weeks. 3) Shortlisting and down-selection following review of PQQ responses will then take place, following which separate ITNs for each Lot will be issued to short-listed suppliers via Royal Mail’s e-sourcing system in August / September, with responses due in September. 4) ITN response evaluations, including presentations, clarifications and negotiations will take place in September/October. 5) Notification of outcome of tender will be issued in December, with implementation and contracting periods to then be agreed with the successful supplier(s). Royal Mail Group reserves the right to utilise e-auctions during ITN stage if it is deemed appropriate.

 

Documents

Classification of the contract

80570000 Personal development training services

80560000 Health and first-aid training services

80550000 Safety training services

80532000 Management training services

80522000 Training seminars

80521000 Training programme services

80500000 Training services

80411200 Driving lessons

80000000 Education and training services

 

Additional information

Contract type: Services – 24

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract: 60 Months

 

Who to contact

Contact name Shahab Hasan

Organisation name Royal Mail Group

Address Royal Mail Group Procurement, 185 Farringdon Road, London, EC1A 1AA

Telephone 07436 280001

Extension number:

Fax

Web address

 

How to apply

Timescales for the selection process are as follows (Royal Mail Group reserves the right to change these timescales, in which case the new timescales will be communicated): 1) Submissions of expressions of interest are to be received by 3pm on Wednesday the 31st of July. 2) Separate PQQs for each Lot will be issued via Royal Mail’s e-sourcing system in August, and responses will be due within two weeks. 3) Shortlisting and down-selection following review of PQQ responses will then take place, following which separate ITNs for each Lot will be issued to short-listed suppliers via Royal Mail’s e-sourcing system in August / September, with responses due in September. 4) ITN response evaluations, including presentations, clarifications and negotiations will take place in September/October. 5) Notification of outcome of tender will be issued in December, with implementation and contracting periods to then be agreed with the successful supplier(s). Royal Mail Group reserves the right to utilise e-auctions during ITN stage if it is deemed appropriate. PQQ and ITN documents will be issued via the Royal Mail e-sourcing system. All bidders expressing an interest in participating in this selection exercise must submit all responses and documents via this system, as well as submitting 2 hard copies of responses by post to the contact name at the address listed. Please read ALL of the following information carefully. 1. Expression of Interest:- please ensure that you submit an expression of interest promptly so that your details can be populated in the Royal Mail Group Electronic Sourcing system (E-Sourcing). This is a necessary first step in order for you to be able to respond to the PQQ. 2. To formally submit an EOI you must firstly download the Applicant Details Spreadsheet (Excel file) located on the Royal Mail Group Website at: http://www.royalmailgroup.com/our-suppliers/contract-opportunities 3. The Applicant Details Spreadsheet should be completed with the details of your organisation. The spreadsheet format should not be amended in any way. Mandatory information required to be added to the spreadsheet is: Organisation name; Contact Telephone Number for your organisation; First name of the person who will complete the PQQ; Surname of the person who will complete the PQQ; Contact number for the person who will complete the PQQ; Email address of the person who will be completing the PQQ. Please also complete as much of the non-mandatory information as possible. 4. Following completion of your Applicant Details Spreadsheet, please email the spreadsheet to Shahab Hasan (shahab.hasan@royalmail.com). Please confirm which Lot(s) you are interested in bidding for. 5. You will THEN be sent information on how to access the PQQ. The PQQ will be managed using the RMG Electronic Sourcing System (Esourcing). Client Software Requirements for Esourcing: Your Windows operating system must support the following client software: • Microsoft Internet Explorer 6 SP2, Microsoft Internet Explorer 7, or Microsoft Internet Explorer 8 NOTE Charts are supported in Adobe Flash format and JPEG. Dashboards are supported only in Flash format. Charts and dashboards in Flash format are supported only on 32-bit Java environment and 32-bit browsers, and are disabled on 64-bit browsers. If you run SAP Sourcing on 64-bit Java environment, you must set the chart format to JPEG. Note: MAC Users – The latest version of Internet Explorer for MAC is 5.2.3, therefore MAC does not support SAP E-Sourcing Version 7.0. 5. The Pre Qualification Questionaire is accessed via Esourcing. You will need to receive 2 emails in order to participate). Once you have submitted your completed Applicant Details Spreadsheet) you will be provided with your FIRST email (within 48 hours Monday – Friday) which is a log-on to Esourcing, these log-on details shall arrive via RMG@frictionless.com and headed Royal Mail Group RFX. (please do not email this site unless instructed to do so). On receipt of your log-on information you will then be sent a SECOND email (within 24 hours Monday to Friday)from RMG@frictionless.com or RMG, Inviting you to Participate in the PQQ. It is at this point that you will be able to fully access the PQQ and start to complete it. 6. The PQQ will close as noted in IV.3.4. Please note: Your log-on will not be activated until you are formally invited to participate, so please do not try to log-on BEFORE you are invited to do so, since your access will be denied. 7. RMG may require suppliers to supplement or clarify the information submitted in the PQQ and may also undertake its own audit of the supplier to verify the information provided. 8. Tenders and all supporting documentation for the contract must be priced in sterling (unless otherwise specified in the contract documents) and written in English. 9. Any agreement entered into will be considered a contract made in England according to English law and will be subject to the exclusive jurisdiction of the English Courts. 10. Royal Mail Group is not liable for any costs incurred by those expressing an interest in tendering for this contract opportunity. Royal Mail Group reserves the right to terminate the procurement process (or part of it), to change the basis of and the procedures for the procurement process at any time, or to procure the contract by alternative means if it appears that the contract can be more advantageously procured by alternative means. The most economically advantageous or any tender will not automatically be accepted. All communications must be made through Shahab Hasan.