Learning Management System Support and Development Tender

Learning Management System Support and Development Tender

Maintenance, Support and Development Services – Lot No: 1.

United Kingdom-Cardiff: Educational software package

2019/S 242-594924

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Welsh Government
Town: Cardiff
NUTS code: UKL
Country: United Kingdom
E-mail: ictprocurement@gov.wales
I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://etenderwales.bravosolution.co.uk/web/login.shtml
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://etenderwales.bravosolution.co.uk/web/login.shtml

I.4)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Learning Management System Support and Development

Reference number: C328/2018/2019

II.1.2)Main CPV code

48190000

II.1.3)Type of contract

Services

II.1.4)Short description:

This notice is for the business online support service (BOSS) learning management system. This notice has 2 lots, bidders may submit bids for 1 or both lots.

Lot 1 BOSS LMS support, maintenance and development;

Lot 2 BOSS learning package creation.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for maximum number of lots: 2
II.2)Description

II.2.1)Title:

Maintenance, Support and Development Services

Lot No: 1

II.2.2)Additional CPV code(s)

72000000
72416000
72261000
72421000
48931000
48000000
48190000
48930000
72212190
72212930
72212931
80420000

II.2.3)Place of performance

NUTS code: UKL13
Main site or place of performance:

Sarn Mynach, Llandudno Junction, Conwy, Wales, LL31 9RZ.

II.2.4)Description of the procurement:

A key component of the Business Wales roadmap is the business online support service (BOSS) LMS which currently provides free business orientated learning modules online at businesswales.gov.wales/boss and businesswales.gov.wales/cy/boss

The BOSS application has some integration with business.wales.gov.uk website and the Business Wales internal client support monitoring application.

The BOSS application also uses the ‘Sign On Cymru’ user authentication gateway for users to access a number of different Business Wales online applications aimed at providing support and promoting businesses in Wales.

Business Wales selects open source software wherever possible to reduce licensing costs and remove themselves from any constraints related to supplier lock-in. The open source Moodle LMS is the Business Wales platform of choice and has been identified as the most suitable for our requirements.

The supplier will be required to technically support, maintain and develop an existing Moodle 3,5 LMS instance in Lot 1.

The BOSS application is available in English and Welsh, the buyer will provide all translations required.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:

The contract to be awarded will be for a 2 year term with a maximum total contract extension of periods totalling no more than 2 years.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

The Supplier must accept that round-the-clock support for the LMS may be required by the client at critical times to the organisation and its customers. It is envisaged that these periods of support would not exceed 48 hours in duration for any given occasion. It is expected that the cost of such support will be based on the pro-rata day rate for the bidder’s staff. This support will be requested and invoiced separately under the contract as and when required.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Learning Package Creation

Lot No: 2

II.2.2)Additional CPV code(s)

48000000
48190000
48930000
48931000
80420000

II.2.3)Place of performance

NUTS code: UKL13
Main site or place of performance:

Sarn Mynach, Llandudno Junction, Conwy, Wales, LL31 9RZ.

II.2.4)Description of the procurement:

Lot 2 is for the packaging of business orientated learning modules to conform to a standard format and style designated by the buyer. The material content of the courses will be provided to the supplier. The courses will be viewed through the Moodle LMS described in Lot 1, but there may be instances where learning packages are deployed in other environments.

The provider for Lot 2 will be expected to work with the provider of Lot 1 on release management for the learning packages.

All courses will be created bilingually in Welsh and English the buyer will provide content in both English and Welsh.

All resources to be created to buyer specified accessibility requirements.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:

The contract to be awarded will be for a 2 year term with a maximum total contract extension of periods totalling no more than 2 years.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

List and brief description of selection criteria:

The minimum requirement for the qualification stage is that bidders have an Acid-Test ratio of no less than 1. Further details are to be found on the application and procurement documents.

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2019/S 036-081130

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 21/01/2020
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English, Welsh

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 21/01/2020
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published:

12 months in advance of contract renewal.

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

This notice is for the business online support service (BOSS) learning management system. This notice has 2 lots, bidders may submit bids for 1 or both lots.

Lot 1 BOSS LMS support, maintenance and development;

Lot 2 BOSS learning package creation;

This procurement will be an open procedure and is being led by the Welsh Government to appoint a supplier for each lot. This may be the same supplier for each lot.

Welsh Government intend to use eTenderWales to administer the procurement. All communications will be sent via eTenderWales.

References for eTenderWales are as follows:

Project: project_41922 – C328/2019/2020 BOSS Learning management system support and development

ITT: itt_76620 – C328/2019/2020 BOSS Qualification for both lots

ITT: itt_76798 – C328/2019/2020 BOSS Lot 1

ITT: itt_76800 – C328/2019/2020 BOSS Lot 2

Note: the authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=94814

Under the terms of this contract the successful supplier(s) will be required to deliver community benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The community benefits included in this contract are:

Community Benefits in a procurement context is about ensuring that wider social and economic issues are taken into account when tendering contracts, to maximise the investment as widely as possible. The client is committed to delivering community benefits throughout Wales via its sourcing activity.

Community benefits will be a non-core requirement and will not form part of the evaluation criteria. However, submission of a non-core community benefits proposal will be a condition of a compliant bid.

Non-core community benefits proposals should be planned on a cost-neutral basis.

The successful bidder will be required to implement the community benefits proposals once agreed with the client.

Further information about community benefits can be found in the procurement documents.

(WA Ref:94814)

The buyer considers that this contract is suitable for consortia.

VI.4)Procedures for review

VI.4.1)Review body

Official name: Welsh Government
Town: Cardiff
Country: United KingdomInternet address: http://wales.gov.uk/?skip=1&lang=en
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

12/12/2019