Learning Management System Tender

Learning Management System Tender

For capturing and management of the training records of our employees.

United Kingdom-Reading: Software package and information systems

2019/S 097-236138

Contract notice – utilities


Legal Basis:

Directive 2014/25/EU

Section I: Contracting entity

I.1)Name and addresses

Thames Water Utilities Ltd
Procurement Support Centre — 3rd Floor East, C/O Mail Room, Rose Kiln Court
United Kingdom
E-mail: procurement.support.centre@thameswater.co.uk
NUTS code: UKJ11

Internet address(es):Main address: www.thameswater.co.uk

I.2)Information about joint procurement


Access to the procurement documents is restricted. Further information can be obtained at: https://www.thameswater.co.uk/procurement
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://www.thameswater.co.uk/procurement
Tenders or requests to participate must be submitted to the abovementioned address

I.6)Main activity


Section II: Object

II.1)Scope of the procurement


Learning Management System (LMS)

Reference number: FA1441

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

We are conducting this procurement process to select a technically capable provider to supply and support Learning Management System (LMS), that will be our main tool for capturing and management of the training records of our employees. LMS will need to be able to integrate with SAP and provide us with the functionality to run reports that make it easy to see what training is available, completed and the learning status of each member of staff. This will ensure that we have an adequate system (necessary part of a ‘licence to operate model’), which is required to comply with Drinking Water Inspectorate (DWI) and Health and Safety Executive (HSE) regulations. We are looking for licence for c 6 000 users. The system needs to be robust and flexible and well supported.

II.1.5)Estimated total value

Value excluding VAT: 850 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKI
NUTS code: UKJ
Main site or place of performance:

Whole of Thames Water Region.

II.2.4)Description of the procurement:

Thames Water requires a new learning management system with access for a minimum of 6 000 users. The desired solution must be able to provide Thames Water with the ability to undertake the following functions:

1) Manage learning content;

2) Build learning content;

3) Deploy learning content to multiple groups/functions;

4) Organise, manage and distribute learning courses, both classroom and elearning;

5) Host a learning catalogue of courses;

6) Build, map, view and automate learning paths to desired competencies;

7) Report on learning completion and success rates with varying dynamic lenses;

8) Comprehensively manage license to operate capability;

9) Automatically alert renewal of courses via email to learners and managers;

10) Integrate with SAP HR and scheduling programmes;

11) Create a learning social network community;

12) Available across multiple devices i.e. desktop, mobile;

13) Accessible in a secure manner.

The support and implementation requirements:

Thames Water will require relevant support to implement the solution. There will be no requirement for implementation resources to be situated at Thames Water but agreed availability to be agreed as part of the delivery plan by phone, virtual meetings and the ad-hoc face to face where relevant. The project will be managed by a digital project manager appointed by Thames Water to create the plan and manage the required deliverables through to production. The solution provider will be required to provide training and knowledge transfer material and support through the go live period (circa 4-8 weeks) for guidance and continuous improvement. Depending on how the solution is hosted the provider may need to supply incident management mechanisms to resolve issues and maintain the required service levels. Thames Water must be able to configure the solution in house to a high degree and not need continual change requests or resources from the supplier to enable flexibility of the solution. The supplier will be expected to use their own devices and equipment and no subsidy shall be provided by Thames Water.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 850 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:

Thames Water envisages that the contract will be awarded for an initial term of 2 years with options to extend up to a maximum duration of 5 years.

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5

II.2.10)Information about variants

Variants will be accepted: yes

II.2.11)Information about options

Options: yes
Description of options:

Thames Water envisages that the contract will be awarded for an initial term of 2 years with options to extend up to a maximum duration of 5 years.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

As detailed in the PQQ.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents

III.1.4)Objective rules and criteria for participation

List and brief description of rules and criteria:

As detailed in the PQQ documentation.

III.1.5)Information about reserved contracts

III.1.6)Deposits and guarantees required:

Bonds and/or parent company guarantees of performance and financial standing may be required.

III.1.7)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Specified in the invitation to negotiate.

III.1.8)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Consortia may be required to form a legal entity prior to award.

III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Negotiated procedure with prior call for competition

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with a single operator

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 03/06/2019
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published:

Between 2 — 5 years.

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

All suppliers who wish to respond to this notice must request a pre-qualification questionnaire (PQQ) by using the link in Section I.3) of this notice, i.e. https://www.thameswater.co.uk/procurement

VI.4)Procedures for review

VI.4.1)Review body

Thames Water Utilities Ltd
United Kingdom
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

Thames Water Utilities Ltd will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.

The Utilities Contracts Regulations 2016 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).

VI.4.4)Service from which information about the review procedure may be obtained

Thames Water Utilities Ltd
United Kingdom

VI.5)Date of dispatch of this notice: