Library Research Contract

Library Research Contract

Research into what the public want from the library of the future. Arts Council England.Reference number: ACE-2012-004

Deadline date:15/06/2012

This deadline is for… Receipt of Tender proposals

Contract value:£65,000 – £85,000

Location where the contract is to be carried out: England

Is this suitable for smaller suppliers? Yes

Is this contract suitable for a voluntary, community and social enterprise organisations? Yes

Name of the buying organisation: Arts Council England


Description of the contract

Arts Council England recently became the national development agency for the library sector, with responsibility for championing libraries and supporting the development of the sector. In September 2011 we published Culture, knowledge and understanding , a framework for decision making in the arenas of museums and libraries during the current spending period (2011-2015). This framework drew on a programme of discussion with the library sector and other stakeholders, and a review of the evidence base for libraries policy. We are now looking to support our short term framework with the development of a longer term vision for libraries. The Arts Council’s ability to act as a credible and informed development agency is dependent on ensuring that our decisions are rooted in an understanding of what a 21st century library could and should look like, and how it delivers value to its stakeholders. Public library services are currently grappling with a period of transition, working to adapt to economic, technological and social change. Debate about the role and function of public libraries has tended to focus on short term issues of funding and management. We would like to stimulate more strategic debate on the future potential of public library services and the value they offer, encourage fresh thinking and promote positive change. The Arts Council seeks to develop an inspiring and challenging vision for the purpose, value and potential of modern public library services, built upon the foundation of a programme of research and debate on what libraries ought and need to be in the light of key future trends, and a deep understanding of the public value of libraries. The aim is not to define a ‘comprehensive and efficient library service’ – we believe this is best defined locally – nor is it to analyse the strengths and weaknesses of existing library services. Rather, we aim to build a shared sense of the purpose, value and potential of libraries, to support the Arts Council and the library sector in developing and advocating for a 21st century library service. The wider context: We are now tendering Phase III of a three-phase research project, the outputs from which will be used to inform the development of libraries policy at the Arts Council. Phase III will be a detailed exploration of how the public value libraries at a deeper level than previous research has allowed. We are interested in the public as citizens and taxpayers and particularly the public view of the fundamental purposes of publicly funded libraries and the principles they believe should underpin the delivery of publicly funded libraries. We seek to explore the views of both users and non-users of library services. Phase III will need to be conducted using a deliberative approach, where participants have access to a range of background materials and are given time to explore and debate issues before coming to any conclusions. We expect Phase III of the project to result in a stand-alone report, and envisage the Arts Council producing a final overarching report outlining the key findings of all three phases of the project and how they collectively inform our evidence-based vision for the future of public libraries in England.


Classification of the contract

73110000 Research services


Additional information

Contract type: Services – Unspecified

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract: 4 Months


Who to contact

Contact name James Doeser

Organisation name Arts Council England

Address 14 Great Peter Street, London, SW1P 3NQ

Telephone 02079735380

Extension number:


Web address


How to apply

If you wish to apply to be awarded our contract for Research into what the public want from the library of the future, you need to review our ITT document and supplier appraisal form and then submit your completed proposals and form. To download and submit your completed tender and appraisal form, please follow the instructions below. Downloading the ITT & appraisal form • Go to and click on the ‘Register’ link. If you have already registered with Delta previously, please log on using your existing username and password and click on the ‘Responses Manager’ tab to collect the ITT documents. • Register your company details and enter the following Tender Access Code (TAC) 9CQAJ6FS8D at the bottom of the registration page. • You will be issued with a username and password – this will be sent to the email address you provided. • Go back to, login using your username and password and then click on the ‘Responses Manager’ tab to see the ‘Research into what the public want from the library of the future’ link. • Click on the ‘Research into what the public want from the library of the future’ link to view the ITT document. • Click on the ‘Collect ITT documents’ tab and download the ITT document and appraisal form and save it to your computer. If you are experiencing any problems accessing this online ITT documents, please contact the Delta helpdesk @ or call 0845 270 7050 for further assistance. If you have registered and have forgotten your username and password, please click on the ‘forgotten password’ link on Please download the ITT document and respond as per the instructions detailed within the ITT document. You must complete and submit your tender response/proposal electronically into the secure document exchange by the due date of Friday 15th June 2012 at 12:00 hrs. We will only accept responses submitted via the secure electronic document exchange. We will not accept any responses submitted by any other method including email. Any tender delivered after the closing date and time for any reason may be discounted.