Local Healthwatch North East Lincolnshire

Tender for the Provision of Local Healthwatch Functions within North East Lincolnshire:
Lot 1 – Healthwatch North East Lincolnshire. Lot 2 – Complaints Advocacy.

UK-Grimsby: health and social work services

2012/S 211-347926

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

North East Lincolnshire Borough Council
Municipal Offices Town Hall Square
Contact point(s): https://scms.alito.co.uk SCMS Reference NEL28009
DN31 1HU Grimsby
UNITED KINGDOM
E-mail: mark.watson@nelincs.gov.uk

Internet address(es):

General address of the contracting authority: http://www.nelincs.gov.uk

Address of the buyer profile: http://www.nelincs.gov.uk/buisness/tenders-and-contracts/pannel/

Electronic access to information: https://scms.alito.co.uk

Electronic submission of tenders and requests to participate: https://scms.alito.co.uk

Further information can be obtained from: North East Lincolnshire Borough Council
All communication and transmission of documents through SCMS
Contact point(s): All communications and transmission of documents through SCMS
For the attention of: https://scms.alito.co.uk
Grimsby
UNITED KINGDOM
Internet address: www.nelincs.gov.uk

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: North East Lincolnshire Borough Council
All communication and transmission of documents through SCMS
Contact point(s): All communications and transmission of documents through SCMS
For the attention of: https://scms.alito.co.uk
Grimsby
UNITED KINGDOM
Internet address: www.nelincs.gov.uk

Tenders or requests to participate must be sent to: North East Lincolnshire Borough Council
All communication and transmission of documents through SCMS
Contact point(s): All communications and transmission of documents through SCMS
For the attention of: https://scms.alito.co.uk
Grimsby
UNITED KINGDOM
Internet address: www.nelincs.gov.uk

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services
Public order and safety
Environment
Economic and financial affairs
Health
Housing and community amenities
Social protection
Recreation, culture and religion
Education

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Tender for the Provision of Local Healthwatch Functions within North East Lincolnshire.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: North East Lincolnshire.
NUTS code UKE13

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract

II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Tender for the Provision of Local Healthwatch Functions within North East Lincolnshire:
Lot 1 – Healthwatch North East Lincolnshire.
Lot 2 – Complaints Advocacy.

II.1.6)Common procurement vocabulary (CPV)

85000000, 85141220, 85100000, 85300000, 85140000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots

II.1.9)Information about variants

Variants will be accepted: no

II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Estimated value excluding VAT: 840 000,00 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: Healthwatch North East Lincolnshire

1)Short description

Independent, Local Health and Social Care watchdog, influencing change in health and social care provision, and providing signposting and advice to health and social care service within North East Lincolnshire.

2)Common procurement vocabulary (CPV)

85000000, 85300000, 85100000, 85140000

3)Quantity or scope

1.
Estimated value excluding VAT: 610 000,00 GBP

4)Indication about different date for duration of contract or starting/completion

Duration in months: 36 (from the award of the contract)

5)Additional information about lots

Lot No: 2 Lot title: Complaints Advocacy

1)Short description

The service will provide independent, confidential, client centred, flexible complaints advocacy support that empowers anyone who wishes to resolve a complaint about health and/or adult social care in North East Lincolnshire.

2)Common procurement vocabulary (CPV)

85000000, 85141220, 85300000, 85100000, 85140000

3)Quantity or scope

1.
Estimated value excluding VAT: 230 000,00 GBP

4)Indication about different date for duration of contract or starting/completion

Duration in months: 36 (from the award of the contract)

5)Additional information about lots

Whilst the contract notice states a contractual period of 36 months interested parties are advised that the opportunity exists to extend the contract by 2 consecutive periods of 12 months for both lots. It is equally advisable the department of health has only advised funding for the initial 12 month period and as such the contract is subject to breaks at every 12 month period to make any required adjustments, and will be continued subject to confirmation of further funding, need and performance.
Please note that the total aggregated contract value stated above includes the 36 months and the 2 x 12 month contract extensions.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

As defined in the tender information.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

As defined in the tender information.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

As defined in the tender information.
Joint and several liability.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: As defined in the tender information.

III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: As defined in the Health and Social Care Act 2012.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: As defined in the tender information.
Minimum level(s) of standards possibly required: As defined in the tender information.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As defined in the tender information.
Minimum level(s) of standards possibly required:
As defined in the tender information.

III.2.4)Information about reserved contracts

III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: yes
Reference to the relevant law, regulation or administrative provision: Lot 2 Hold the qualification City & Guilds Level 3 Certificate in Independent Advocacy or equivalent.

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated below

1. Cost. Weighting 60

2. Ability to Comply with Specification and Continuity. Weighting 10

3. Technical ability knowledge and capacity. Weighting 15

4. Proposals for effective engagement. Weighting 10

5. Proposals for development, evolution of Healthwatch Complaints Advocacy. Weighting 5

IV.2.2)Information about electronic auction

An electronic auction will be used: no

IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

SCMS Reference Number: NEL28009

IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2012/S 110-182946 of 12.6.2012

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 26.11.2012 – 10:00

IV.3.4)Time limit for receipt of tenders or requests to participate

26.11.2012 – 10:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 90 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening tenders

Date: 26.11.2012 – 11:00
Place:

Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1HU.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

Whilst the contract notice states a contractual period of 36 months interested parties are advised that the opportunity exists to extend the contract by 2 consecutive periods of 12 months for both lots. It is equally advised that for lot 1 that the Department of Health has only provided indicative funding for the periods 2013/2014 and further advised that the same level of indicative funding will be made available for 2014/2015. As such the contract is subject to breaks at every 12 month period to make any required adjustments, and will be continued subject to confirmation of further funding, need and performance.
For lot 2 the department of health has only advised funding for the initial 12 month period and as such the contract is subject to breaks at every 12 month period to make any required adjustments, and will be continued subject to confirmation of further funding, need and performance.
Please note that the total aggregated contract value stated in section 2 includes the 36 months and the 2 x 12 month contract extensions.
The Council reserves the right to extend the scope of lot 1 Healthwatch North East Lincolnshire to include Shadow Healthwatch Activities at some date following the award of lot 1.
Please note that bidders may submit a solo bid, be part of a consortium bid, or act as a subcontractor, or partnership bid. The same organisation cannot be part of more than one submission for the same lot. So for example, if you submit a solo bid for lot 1 you cannot also be part of a consortium bid for lot 1. The same bidder can however be involved in one bid for each lot.
The email address provided in contact points in section 1 of the contract notice is for European Commission use only. All communications relating to the tender including communication and depositing of documentation as part of the tender exercise must be conducted through the Supplier Contracts Management System SCMS www.scms.alito.co.uk using reference NEL28009.

It is not known at this stage if this will be a recurrent procurement.

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:31.10.2012