London Borough of Barking and Dagenham CCTV Upgrade Tender

To upgrade its public space control room, cameras and transmission equipment, to supply and install new equipment and to provide maintenance services.

Contract for CCTV Upgrade Project and Maintenance Services

Contract summary



    • Closed-circuit television cameras – 32234000
    • Closed-circuit surveillance system – 32235000
    • Surveillance system – 35125000

Location of contract


Value of contract


Procurement reference


Published date

7 November 2022

Closing date

8 December 2022

Closing time


Contract start date

13 March 2023

Contract end date

12 March 2029

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Contract is suitable for SMEs?


Contract is suitable for VCSEs?




London Borough of Barking and Dagenham requires a supplier to upgrade its public space control room, cameras and transmission equipment, to supply and install new equipment and to provide maintenance services.

The estimated contract value over four (4) + one (1) + one (1) years is £4m.

The works are to include the following:-

Principal items
Upgrade the control room camera recording and operating system
Upgrade the public space CCTV cameras, network, and transmission equipment
Decommission redundant equipment in the field and at the control room
Commission video analytics
Provide CCTV repair and maintenance services for the public space, housing, and car park CCTV systems

Optional items
Upgrade existing and supply and install new public space, housing, and car park CCTV systems
Relocate the public space CCTV control room to new premises
Supply and install a business continuity control room at a remote site.

There is a requirement that the successful supplier is to pay those members of its staff and sub-contracted staff working on the contract the London Living Wage through the contract term, including any extension(s).

Details of the specific requirements are laid out in the specification that can be found at the url address shown in this contract notice.

Site Visits will take place on 14th November 2022. It will be restricted to one representative per supplier. Please see information provided in the tender documents.


More information


Additional text
The Contracting Authority intends to use an eTendering system in this procurement exercise.
Suppliers Instructions How to Express Interest in this Tender:
1. Register your company on the eSourcing portal (this is only required once)
– Browse to the eSourcing Portal: and click the link to register
– Accept the terms and conditions and click 'continue'
– Enter your correct business and user details
– Note the username you chose and click 'Save' when complete
– You will shortly receive an email with your unique password (please keep this secure)
2. Express an Interest in the tender
– Login to the portal with the username/password
– Click the 'PQQs / ITTs. Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier)
– Click on the relevant PQQ/ ITT to access the content.
– Click the 'Express Interest' button at the top of the page
– This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only)
– You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box
3. Responding to the tender
– Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining)
– You can now use the 'Messages' function to communicate with the buyer and seek any clarification
– Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT
– There may be a mixture of online & offline actions for you to perform (there is detailed online help available).
– You must then submit your reply using the 'Submit Response' button at the top of the page.
If you require any further assistance, please consult the online help or contact the eTendering help desk.
Description1: Link to eTendering system is below
Link1: (URL) 

How to apply


Follow the instructions given in the description or the more information section.


About the buyer



Town Hall Square, 1 Clockhouse Avenue
IG11 7LU