London Borough of Newham Refuge Provider Tender

London Borough of Newham Refuge Provider Tender

The London Borough of Newham is inviting bids for the its Accommodation Based Domestic and Sexual Violence Women’s Refuge.

United Kingdom-London: Health and social work services

2019/S 050-115082

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

London Borough of Newham
1000 Dockside Road
E16 2QU
United Kingdom
NUTS code: UKI41
Internet address(es):Main address:

Address of the buyer profile:

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


LBN – Refuge Service Provision 2019

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

The London Borough of Newham is inviting bids for the its Accommodation Based Domestic and Sexual Violence Women’s Refuge. The London Borough of Newham will accept bids from one provider. LBN aims to commission a service for victims of domestic and sexual Violence which will provide temporary safe accommodation and housing related support to enable women to live as independently and inclusively in the community as possible and to enjoy the highest possible quality of life after fleeing domestic and/or sexual violence.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKI41

II.2.4)Description of the procurement:

Commissioners have undertaken a series of engagement exercises with stakeholders, providers and women with lived experience of domestic and/or sexual violence to seek opinion on what is needed from the refuge service.

The service will provide the following:

— Facilitate the provision of temporary accommodation and housing related support to enable service users to manage in their accommodation and to enable them to live as independently and inclusively in the community as possible and to enjoy the highest possible quality of life,

— Achieve their maximum potential for independence and stabilise their situation so that they are able to live independently,

— Assess and manage risk to their and their children’s safety,

— To work with each service user to develop a support plan and help them achieve and review the targets they set out in their support plan,

— To promote greater independence and resilience through practical assistance, support and skills training,

— To support service users with children to access provisions for their children, such as schooling or nursery,

— To support service-users to consider and plan for move-on with realistic expectations and to consider the full range of move-on options they have available to them. This would involve working with housing services in LBN,

— To help service users access services they may need to rebuild their lives, such as counselling, drug and alcohol treatment, legal and financial advice services,

— To provide the service with a full awareness of the law and provision for mitigating a range of harmful practices as related to the service user’s situation.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Caseworker / Weighting: 22 %
Quality criterion – Name: Service User Engagement / Weighting: 21 %
Quality criterion – Name: Service specification / Weighting: 18 %
Quality criterion – Name: Safeguarding / Weighting: 14 %
Quality criterion – Name: Premises and Tenancy / Weighting: 13 %
Quality criterion – Name: Staffing / Weighting: 8 %
Quality criterion – Name: Partnership working / Weighting: 4 %
Price – Weighting: 70 %
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/12/2019
End: 30/11/2022
This contract is subject to renewal: yes
Description of renewals:

2 years in 1 year increments (+1, +1); subjected to change as per council standing order.

II.2.9)Information about the limits on the number of candidates to be invited

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 23/04/2019
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Crown Commercial Service
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: