Luton Borough Council Domiciliary Care Services Contract

Luton Borough Council Domiciliary Care Services Contract

2 Lots. The purpose of the procurement exercise is to appoint eight providers to a Preferred Partnership Framework.

United Kingdom-Luton: Other community, social and personal services

2017/S 136-279172

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Luton Borough Council
Town Hall, George Street
United Kingdom
Contact person: Mr Phil Hucklesby
Telephone: +44 1582546866
NUTS code: UKH21Internet address(es):Main address:

Address of the buyer profile:

I.2)Joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

Social protection

Section II: Object

II.1)Scope of the procurement


Domicilary Care.

Reference number: DN263259

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Luton Borough Council wishes to purchase Domiciliary Care Services to support people to live successfully in their own homes with an appropriate range of person centred services.

The purpose of the procurement exercise is to appoint eight providers to a Preferred Partnership Framework. The Contract will be comprised of 2 lots:

Lot A: The provision of domiciliary care to adults aged 18+ in LU1, LU2, LU3 and LU4.

Lot B: The provision of short term domiciliary care to adults aged 18+ being discharged from hospital across LU1, LU2, LU3 and LU4. It is anticipated that for Lot A it is likely there will be seven providers and for Lot B one provider only.

II.1.5)Estimated total value

Value excluding VAT: 40 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKH21

II.2.4)Description of the procurement:

Luton Council (the Council) is committed to supporting individuals to be able to remain living independently in the community to achieve their goals, aspirations and outcomes.

Domiciliary Care is one of the services that support this aim in maintaining potential in relation to physical, intellectual, emotional and social capacity to achieve individual outcomes and improve quality of life. It links to a number of measures within the NHS Outcomes Framework and Adult Social Care Outcomes Framework, including:

— People with care and support needs have an enhanced quality of life.

— People are helped to recover from episodes of ill health or following injury.

— People have a positive experience of care.

— People are treated and cared for in a safe environment and protected from avoidable harm.

The Contract will be for a period of five years with the option to extend for a further two years by one year increments subject to satisfactory performance. Providers are invited to submit tenders with a maximum price of 16 GBP an hour. Any Tender submitted exceeding that amount for either Lots 1 or 2 will be rejected and not considered any further. The hourly rate will be reviewed on an annual basis in line with organisational practice to consider cost pressures. This does not however guarantee that any increases to hourly rates will be applied. As a Provider you are accountable and responsible for ensuring compliance with any legal requirements linked to employment. The provider’s financial model should have contingencies to meet legislative requirements and maintain financial sustainability.

The length of the contract period is to ensure business continuity, building of a partnership with selected providers and to build a quality service with these providers.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/04/2018
End: 31/03/2023
This contract is subject to renewal: yes
Description of renewals:

The Contract will be for a period of 5 years with the option to extend for a further 2 years by one year increments subject to satisfactory performance.

The length of the contract period is to ensure business continuity, building of a partnership with selected providers and to build a quality service with these providers.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 31/08/2017
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 84 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 31/08/2017
Local time: 12:05

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Luton Borough Council
Town Hall
United Kingdom
Telephone: +44 1582546867
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



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