Maintenance and Servicing of Laundry Equipment

Maintenance and Servicing of Laundry Equipment

The Supplier shall provide a Fully Comprehensive Service which includes all Planned Preventative Maintenance visits in accordance with any specifications and/or guidelines provided by the manufacturers of the equipment.

United Kingdom-Edinburgh: Laundry washing, dry-cleaning and drying machines

2014/S 172-305186

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Scottish Prison Service
Calton House, 5 Redheughs Rigg
Contact point(s): PPSD (Room 207)
For the attention of: The Administrator
EH12 9HW Edinburgh
Telephone: +44 1312445707
Fax: +44 1312445705

Internet address(es):

General address of the contracting authority:

Address of the buyer profile:

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local agency/office

I.3)Main activity

Public order and safety

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

01167 — Provision of Maintenance and Servicing of Laundry Equipment.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 1: Maintenance and repair services
Main site or location of works, place of delivery or of performance: Various across Scotland.


II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

The Scottish Prison Service (SPS) is an Agency of the Scottish Government Justice Department, and is responsible for the management of Her Majesty’s Prisons and Young Offenders Institutions in Scotland. The SPS has across its Estate commercial laundry equipment which requires regular inspection, service and maintenance.
There are currently 13 directly managed prisons, a college (SPSC), a combined central store, and national training facility and an administrative headquarters at Calton House to support the operations of the prisons, in total 16 Establishments (the addresses and locations are provided in Part 3 of Schedule B).
The Contract shall also provide services to the new prison HMP Inverclyde (due to open in 2016).
The Supplier shall provide a Fully Comprehensive Service which includes all Planned Preventative Maintenance visits in accordance with any specifications and/or guidelines provided by the manufacturers of the equipment, reactive call-outs and any subsequent remedial works, replacements parts, all consumables and any postage and packaging costs resulting from the delivery of the service.
The Fully Comprehensive Service shall apply to all Equipment for a period of 10 years from the date of installation (as listed in Part 2 of Schedule B).
Following the expiry of the 10 year Fully Comprehensive Service period, equipment will be maintained on a Planned Preventative Maintenance and Reactive Call Out basis.
The Contract shall provide:
— The planned preventative maintenance (PPM) of Equipment and any resulting repairs due to faults discovered during a PPM visit (such repairs will be referred to as remedial repairs);
— Reactive maintenance (24 hours per day, 7 days per week) in the event of Equipment or associated component break down;
— All spare or replacement parts and all consumables required to deliver the service;
— Management information (including an initial validation and identification of Equipment, carried out at the first PPM visit and as required the updating of the Equipment list from subsequent PPM visits);
— Supply and installation of new Laundry Equipment as instructed by the Purchaser; and:
— Provide user and technical training if required by the Purchaser.

Note: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Please see invitation to tender.

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

IV.3.4)Time limit for receipt of tenders or requests to participate

15.10.2014 – 10:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds

VI.3)Additional information

(SC Ref:318968).
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice: