Managed ICT Services for Kent County Council

Managed ICT Services for Kent County Council

Framework Agreement for the supply of Managed ICT Services, both Cloud and on-premise options.

United Kingdom-Maidstone: IT services: consulting, software development, Internet and support

2018/S 097-221550

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Kent County Council (t/a KCS)
County Hall
ME14 1XQ
United Kingdom
Contact person: Mr Ian Day
Telephone: +44 1622236697
NUTS code: UK
Internet address(es):Main address:

Address of the buyer profile:

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Managed ICT Services

Reference number: DN342354

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Agreement for the supply of Managed ICT Services, both Cloud and on-premise options.

II.1.5)Estimated total value

Value excluding VAT: 50 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

A Framework Agreement to cover the provision of Managed ICT Services, both Cloud and on-premise options. Including but not limited to:

— ICT support and maintenance.

—— On-site Support,

—— Remote Support,

—— Annual Health Check,

—— Pre Ofsted Check,

—— Routine Maintenance,

—— MIS Support,

—— Training.

— ICT Strategy and Planning,

— Connectivity,

— Cloud Solutions,

— Safeguarding and Security,

— Strategy and Planning,

— Data Storage and Back up,

— Networking Solutions,

— ICT infrastructure.

In the context of the solutions required, ICT infrastructure can include but not be limited to hardware, software, network, peripheral equipment, audio-visual equipment, user devices and mobile connectivity (as an integrated package within user devices).

Member Authorities that will be using the Agreement from the outset are: Bedford Borough Council, Hampshire County Council, Hertfordshire County Council, Kent County Council (via KCS Professional Services), Oxfordshire County Council, Suffolk County Council.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 30
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 06/07/2018
Local time: 14:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 4 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 06/07/2018
Local time: 14:05

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

Full details of potential Accessing Bodies and Customer’s geographical areas and organisation classifications are detailed as follows: http://www.mod.police.uk http://www.eastamb.nhs.uk–Wellbeing–Retiring

VI.4)Procedures for review

VI.4.1)Review body

Commercial Services Kent Ltd
1 Abbey Road
Kings Hill
Me19 4YT
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: