Managed Services Tender

Leicester: IT services: consulting, software development, Internet and support

Provision of a managed business partner for IM&T transformation

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

University Hospitals of Leicester
Finance & Procurement, Gwendolen House, Gwendolen Road
Contact point(s): Colin Bray Procurement Manager, Rob Gillingwater, Associate Director of Procurement & Supplies
LE5 4QF Leicester

Internet address(es):

General address of the contracting authority:

Tenders or requests to participate must be sent to: Internet address: suppliers who are not already registered will be required to register before they can express an interest and take part in the tender process


I.2)Type of the contracting authority

Body governed by public law


I.3)Main activity



I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no


Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

Provision of a managed business partner for IM&T transformation.


II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Leicestershire.
NUTS code UKF2


II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract


II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

UHL wishes to enter into a partnership, with an appropriate supplier, to support the delivery of world class information management & technology (IM&T) services. We also wish to work with this partner to assist the organisational transformational programmes with excellent technology based enabling solutions to positively transform the patient experience for people utilising our services.
It is through this partnership partner, we would be able to increase, in an agile manner, the capability and capacity to successfully deliver IT enabled change. The partner would engage with us to provide a range of skills and services to help the organisation ensure it is getting value for money from its IM&T services. The aim is to develop a strategic partnership that will deliver world class IT based services and ultimately help procure and potentially deliver a full electronic patient record (EPR). It is further anticipated that we will form a future commercial arrangement, for the financial benefit of both parties, to deliver services to other organisations based on the services and intellectual property co-created through this partnership.


II.1.6)Common procurement vocabulary (CPV)

72000000, 48000000, 48180000, 48217000, 48822000, 48900000, 48920000, 50300000, 50312000, 72261000, 72262000, 72263000, 72266000, 72267000, 72511000, 72512000, 72600000, 32500000, 50334100, 32250000, 32400000, 32412000, 32420000, 32430000, 32424000, 92220000, 64200000, 48510000


II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes



This contract is divided into lots: no


II.1.9)Information about variants

Variants will be accepted: yes


II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Estimated value excluding VAT: 600 000 000 GBP


II.2.2)Information about options

Options: no


II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Duration in months: 180 (from the award of the contract)


Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Joint and several liability.


III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no


III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Any supplier may be disqualified who:
(a) is bankrupt or is being wound up, where his affairs are being administered by the Court, where he has entered into an arrangement with creditors, where he has suspended business activities or is in any analogous situation arising from a similar procedure under national laws and regulations;
(b) is the subject of proceedings for a declaration of bankruptcy, for an order compulsory winding up the administration by the Court or of an arrangement with creditors or of any other similar proceedings under national laws and regulations;
(c) has been convicted by a judgment which has the force of res judicata in accordance with the legal provisions of the country of any offence concerning his professional conduct;
(d) has been guilty of grave professional misconduct proven by any means which the contract authorities can demonstrate;
(e) has not fulfilled obligations relating to the payment of social security contributions in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(f) has not fulfilled obligations relating to the payment of taxes in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(g) is guilty of serious misrepresentation in supplying the information required under this Section or has not supplied such information;
(h) has been the subject of a conviction for participation in a criminal organization, as defined in Article 2(1) of Council Joint Action 98/733/JHA;
(i) has been the subject of a conviction for corruption, as defined in Article 3 of the Council Act of 26.5.1972 and Article 3(1) of Council Joint Action 98/742/JHA3 respectively;
(j) has been the subject of a conviction for fraud within the meaning of Article 1 of the Convention relating to the protection of the financial interests of the European Communities;
(k) has been the subject of a conviction for money laundering, as defined in Article 1 of Council Directive 91/308/EEC of 10.6.1991 on prevention of the use of the financial system for the purpose of money laundering.


III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: (a) appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance;
(b) the presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established;
(c) a statement of the undertaking’s overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last 3 financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information of these turnovers is available.
Information and formalities necessary for evaluating if requirements are met:
NHS SID profile may be assessed and as such must be updated prior to the PQQ and/or tender return date with all public domain and private financial information relevant to the contract accessible to the buyer.
Minimum level(s) of standards possibly required: The Authority must be satisfied that the vendor is capable of sustaining the investment in the contract required to supply equipment and sustain service throughout the contract period including liability for maintaining goods for at least 15 years from installation where requested.
The Contracting Authority reserves the right to assess this and other criteria related to economic and financial capacity at the evaluation of tenders or at any stage prior to contract award.


III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
(b) a list of the principal deliveries effected or the main services provided in the past 3 years, with the sums, dates and recipients, whether public or private, involved. Evidence of delivery and services provided shall be given:
— where the recipient was a contracting authority, in the form of certificates issues or countersigned by the competent authority,
— where the recipient was a private purchaser, by the purchaser’s certification or, failing this, simply by a declaration by the economic operator.
(c) an indication of the technicians or technical bodies involved, whether or not belonging directly to the economic operator’s undertaking, especially those responsible for quality control and, in the case of public works contracts, those upon whom the contractor can call in order to carry out the work;
(d) a description of the technical facilities and measures used by the supplier or service provider for ensuring quality and the undertaking’s study and research facilities;
(f) the educational and professional qualifications of the service provider or contractor and/or those of the undertaking’s managerial staff and, in particular, those of the person or persons responsible for providing the services or managing the work;
(g) for public works contracts and public services contracts, and only in appropriate cases, and indication of the environmental management measures that the economic operator will be able to apply when performing the contract;
(h) a statement of the average annual manpower of the service provider or contractor and the number of managerial staff for the last 3 years;
(i) a statement of the tools, plant or technical equipment available to the service provider or contractor for carrying out the contracts;
(j) an indication of the proportion of the contract which the services provider intends possibly to subcontract.


III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no


III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes


Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure



IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Objective criteria for choosing the limited number of candidates: A pre-qualification questionnaire may be required for limiting the number of candidates who will be invited to tender/participate.


IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document


IV.2.2)Information about electronic auction

An electronic auction will be used: no


IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:



IV.3.2)Previous publication(s) concerning the same contract



IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no


IV.3.4)Time limit for receipt of tenders or requests to participate

17.12.2011 – 00:01


IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up



IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 90 (from the date stated for receipt of tender)


IV.3.8)Conditions for opening tenders

Persons authorised to be present at the opening of tenders: no


Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no


VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no


VI.3)Additional information

Interested parties must express interest via the e-tendering portal. The Trust reserves the right not to award any contracts or agreements from this exercise should it be unbeneficial to do so. A pre-qualification questionnaire and a presentation supporting the tender may be required.

The Trust will not bear any costs associated with submission of any tender.


VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: In accordance with the Public Contract Regulations (as amended) the Trust will notify tenders, by electronic means, or by facsimile, of the standstill period before which any contract(s) will be entered into. This standstill shall not end before at least midnight at the end of the 10th day after the sending date, but where the last day is not a working day, the standstill period shall be extended to the midnight of the next working day. Where, exceptionally, non-electronic means of communication is used, the different timescales as set out in the Regulations shall apply. This standstill period provides unsuccessful tenderers with the opportunity to challenge the Trust’s decisions. If they consider they have sufficient grounds to do so, they can suspend the award within this period, by lodging a claim form with agreed solicitors regulated and authorised by the solicitors regulation authority (and following the various other formalities required by the regulations and the rules of Court for service). In the event that you wish to lodge a legal challenge, please ensure it is marked for the attention of Helen Stokes, Senior Trust Administrator at University, Hospitals of Leicester NHS Trust, Trust Headquarters, Gwendolen House, Gwendolen Road, Leicester LE5 4QF, UNITED KINGDOM.


VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:16.11.2011