Management and Care Service West Livingston

Management and Care Service West Livingston

A service provider will be expected to manage the Unit at Forest Walk, Uphall.

United Kingdom-Livingston: Health and social work services

2017/S 231-481736

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

West Lothian Council
West Lothian Civic Centre, Howden South Road
EH54 6FF
United Kingdom
Contact person: Tom Henderson
Telephone: +44 1506281814
Fax: +44 1506281325
NUTS code: UKM78Internet address(es):Main address:

Address of the buyer profile:

I.2)Joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Forest Walk Uphall West Lothian — Management and Care Service.

Reference number: CC8415

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

West Lothian Council own a Unit at Forrest Walk, Uphall which is used to provide care and support for physically disabled service users with complex needs who have been assessed as requiring 24 hour support within a registered care home environment in the community.

This Unit requires on-site 24 hour staffing. It is likely that the residents will also have a high level of cognitive or intellectual impairment.

The Authority are looking for a service provider to provide a management and care support service.

The unit provides the following:

1. Residential Provision — four en-suite bedrooms and living area for long-term placements;

2. Respite Provision — two en-suite bedrooms and living area for respite care placements;

3. Day Care Provision — two places per day;

4. Emergency call — overnight service for adapted tenancies.

II.1.5)Estimated total value

Value excluding VAT: 2 193 500.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKM78

II.2.4)Description of the procurement:

A service provider will be expected to manage the Unit at Forest Walk, Uphall.

The Unit a provides the following:

Residential Provision — four en-suite bedrooms and living area for long-term placements;

Respite Provision — two en-suite bedrooms and living area for respite care placements;

Day Care Provision — two places per day;

Emergency call — overnight service for adapted tenancies.

The objectives of the service include but need not be limited to:

enabling a service user to live within an environment that respects the independence, dignity and respect of the service user;

providing care and support to the service user to ensure they are valued as a citizen in the life of the community and to develop friendships and relationships;

ensuring the service user has the opportunity and appropriate support to make informed choices in all aspects of their life;

developing a range of activities and support methods for the service user within the care home and the community;

supporting the development of skills that will result in an ordinary and positive lifestyle for the service user;

developing and offering a range of activities specific to each service user that takes account of the service user as a unique individual;

developing person centred planning and flexible responses to allow the service to be developed with the service user central to the service delivery.

West Lothian Council developed the purpose-built Unit for people with physical and complex disabilities at 132, Forrest Walk, Uphall, EH52 5PW and are the owners of the development. The Council will be responsible for maintenance to the fabric of the property. This includes cyclical maintenance and reactive repairs, including repairs following graffiti or acts of vandalism.

The on-going provision and delivery of management and care services within the Unit will be the responsibility of the provider. The provider will be responsible for delivering the service in a manner which has due regard for the upkeep of the fabric of the property. The provider will be responsible for the day to day cleanliness and maintenance of the fabric of the property and will undertake those duties and tasks associated with compliance with premises related health and safety.

The successful tenderer will be required to enter into a lease of the premises in addition to entering into a

service contract. The lease start date, end date and lease length will mirror the contract terms.

The rental value of the property is 29 700 GBP per annum and all tenderers are required to include provision

for paying this rent in their tender return.

Under the terms of the lease, the council will be responsible for maintenance, repair and statutory

compliance of the property and it’s contents. For greater clarity and for your purposes, a a schedule of

responsibility for property and facilities costs will be included within the tender.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Service Model / Weighting: 20
Quality criterion – Name: Implementation and transition / Weighting: 10
Quality criterion – Name: Quality Assurance / Weighting: 10
Quality criterion – Name: Partnership Approach / Weighting: 5
Quality criterion – Name: Information Management / Weighting: 5
Quality criterion – Name: Workforce Planning and Workforce Matters / Weighting: 10
Quality criterion – Name: Presentation and Interview / Weighting: 5
Quality criterion – Name: Service user engagement & involvement / Weighting: 10
Price – Weighting: 25
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/04/2018
End: 31/03/2021
This contract is subject to renewal: yes
Description of renewals:

The Authority may extend the contract for a further period (s) of up to 24 months in total. However, the contract will not exceed 31 March 2023.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

The Service shall be registered with the Care Inspectorate to provide such a Service to physically disabled service users. The Provider shall comply with all the requirements of the Care Inspectorate, including staffing, regarding registering the Service and as required to deliver the service.

The provider will comply with all requirements made by the Care Inspectorate and shall meet any and all recommendations made by them.

The service must be fully compliant with the National Health & Social Care Standards — My support my life and any subsequent amendment to these standards.

Where the Provider presents as a charity, they must be able to evidence their charitable status and registration with the Office of the Scottish Charity Regulator (OSCR). This requirement includes organisations which are registered as charities in other legal jurisdictions such as England and Wales unless evidence is provided which indicates they are regarded by OSCR as being exceptional under the Charities and Trustees investment (Scotland) Act 2005.

The service which underpins this contract includes:

Social Work (Scotland) Act 1968;

Adults with Incapacity (Scotland) Act 2000;

Community Care and Health (Scotland) Act 2002;

Adult Support & Protection (Scotland) Act 2007;

Equality Act 2010;

Public Bodies (Joint Working) (Scotland) Act 2014;

Social Care (Self-directed Support) Scotland Act 2014;

Community Empowerment (Scotland) Act 2015;

Social Care and Social Work Improvement Scotland Regulations 2011;

Living and Dying Well: A National Action Plan for Palliative and End of Life Care in Scotland 2008;

The National Health and Wellbeing Outcomes;

Carers (Scotland) Act 2016;

National Health & Social Care Standards (My support, my life).

Service providers will be required to have requisite experience of working within this framework.

III.1.2)Economic and financial standing

List and brief description of selection criteria:

ESPD Q 4 B.5

Minimum Insurance required is:

Employers Liability 10 000 000 GBP (Ten Million GBP) subject to legislative requirements

Public liability 5 000 000 GBP (Five Million GBP) — Employers should hold insurance at a minimum level of 5 000 000 GBP in line with current legislation unless specifically exempt.

PI cover is required to include risk areas such as assistance with money, benefits and medication. Where bidders have cover for the

aforementioned risks within their Public Liability policy either as standard or part of an Officials Indemnity extension, bidders will be required to confirm in writing.

Re ESPD question 4B.6 West Lothian Council will use Dun and Bradstreet’s DBAi financial reporting system to assess the financial stability of tenderers. Tenderers with a Failure Score of 35 or above on the DBAi system will be deemed to have evidenced satisfactory financial stability. Please note that 35- (minus) will not be considered as having met this criteria. If a tenderer has a Failure Score of less than 35, the tenderer may be required to submit their last three years accounts.

In the event that the tenderer is not required to publish accounts and therefore does not have a Dun & Bradstreet or equivalent rating, tenderers should be able to provide financial accounts when requested. The council will then conduct an analysis of the accounts to ensure that there is no significant financial risk. Please note that if you intend on attaching 2 years accounts, these must include financial data over a 3 year period.

It is recommended that candidates review their own Dun & Bradstreet Score in advance of submitting their tender. If following this review tenderers consider that the Dun & Bradstreet Score does not reflect their current financial status, details of this should be provided, complete with evidence of a good high street credit rating (the equivalent of Dun & Bradstreet score 35) from a recognised credit referencing agency. The council will review any such information as part of the evaluation of Tenderer’s financial status.

In the event that a firm does not meet the financial criteria for consideration but has a parent company that does, the firm may still be eligible for consideration where their Tender Submission is supported by a Parent Company Guarantee.

Should after review of the financial evaluation the tenderer fail, then the tender submission may be rejected.

III.1.3)Technical and professional ability

List and brief description of selection criteria:

Bidders are required to provide specific examples of carrying out similar services performed during the last 3 years.

Bidders are also required to provide point of contact details at stated respective organisations.

Please note that West Lothian Council reserve the right to request references without notifying yourself.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

Service providers must meet all the requirements set out in the Service Specification contained within the tender documents.

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 12/01/2018
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 12/01/2018
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

With reference to ESPD question Q2B; complete information for all company directors, using home address.

Confidentiality — All information supplied by the Authority must be treated in confidence and not disclosed to third parties except

insofar as this is necessary to obtain sureties or quotations for the purpose of submitting the tender. All information supplied by you to the

Authority will similarly be treated in confidence except:

(i) for any information required to be disclosed or otherwise provided by the Authority to any person in order to comply with the Freedom

of Information (Scotland) Act 2002 and any codes of practice applicable from time to time relating to access to public authorities’


The Tenderer shall co-operate, facilitate, support and assist the Authority in the provision of this information. In the event the Authority is

required to provide information to any person as a result of a request made to it under such Act and/or codes, the Authority shall adhere to

the requirements of such Act and/or codes in disclosing information relating to this Agreement, the Project documents and the Contractor.

(ii) that references may be sought from banks, existing or past clients, or other referees submitted by the tenderers;

(iii) for the disclosure of such information with regard to the outcome of the procurement process as may be required to be published in the

Supplement to the Official Journal of the European Union in accordance with EU directives or elsewhere in accordance with the

requirements of UK government policy on the disclosure of information relating to government contracts.

Additional Information within the Invitation to Tender for Quality Management and Health and Safety requirements can be found at the

following link:

The HSE website will be checked for breaches. Should West Lothian Council’s Health and Safety team not be satisfied with the outcome

your tender will be rejected.

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public

Contracts (Scotland) Regulations 2015.

For further information regarding regulated procurements of OJEU threshold and above, please refer to Regulations 58 and 59 of The

Public Contracts (Scotland) Regulations 2015.

Police Scotland will be consulted with regards to Serious and Organised Crime checks. Any links to this type of activity may cause your

tender to be rejected.

The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 7941. For more information see:

Community benefits are included in this requirement. For more information see:

A summary of the expected community benefits has been provided as follows:

West Lothian Council are committed to maximising Community Benefits from its procurement activities. Bidders should note that whilst

Community Benefits proposals will not form part of the award criteria and will not be evaluated, if bidders offer community benefits and

are successful these benefits shall be built into the contract award.

For further procurement information please refer to the following link:

The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 9672. For more information see:

(SC Ref:520384).

VI.4)Procedures for review

VI.4.1)Review body

West Lothian Council
West Lothian Civic Centre, Howden South Road
EH54 6FF
United Kingdom
Telephone: +44 1506281814
Fax: +44 1506281325Internet address:
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



Read More

Care and Support Service Knowsley

Autism Preferred Provider List Framework Milton Keynes

Carers Support Services Framework London

West Sussex Care and Support at Home Framework

Home Care Approved List – Herefordshire Council