Market Research Contract – Customer Needs Analysis Support Work

Market Research Contract – Customer Needs Analysis Support Work

The Data and Information Service Directorate within HSCIC provide a portfolio of statutory and other services and are defining a new Target Operating Model. To achieve this there needs to be a clear understanding of customers’ needs now and in the future.

HSCIC-13-0052b – Customer Needs Analysis Support Work

Reference number: HSCIC-13-0052b

Deadline date:27/02/2014

This deadline is for… Deadline for Expression of Interest

Contract value:£50,000 – £100,000

Location where the contract is to be carried out: Leeds,

Is this suitable for smaller suppliers? No

Is this contract suitable for a voluntary, community and social enterprise organisations? No

Name of the buying organisation: Health and Social Care Information Centre

 

Description of the contract

The Health and Social Care Act 2012 sets outs the HSCIC’s key statutory functions. Since being established as an Executive Non-Departmental Public Body (ENDPB) on 1st April 2013, initiatives are in train to deliver these statutory responsibilities. The Data and Information Service Directorate within HSCIC provide a portfolio of statutory and other services and are defining a new Target Operating Model. To achieve this there needs to be a clear understanding of customers’ needs now and in the future. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-title/TJDAAA3983 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/TJDAAA3983

 

Documents

Classification of the contract

79342300 Customer services

 

Additional information

Contract type: Services – 11

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract: 25/03/2014 – 30/06/2014

 

Who to contact

Contact name Procurement

Organisation name Health and Social Care Information Centre

Address 1 Trevelyan Square, Leeds, West Yorkshire, LS1 6AE

Telephone 0113

Extension number:

Fax

Web address www.ic.nhs.uk

 

How to apply

Response Address: