Market Research Services for Financial Conduct Authority
The Financial Conduct Authority (the FCA) is seeking to establish a framework agreement for the provision of a wide range of Market Research requirements.
United Kingdom-London: Market research services
Section I: Contracting authority
Financial Conduct Authority
25 The North Colonnade
For the attention of: Christopher Raven
E14 5HS London
Telephone: +44 2070660346
Fax: +44 2070660347
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
Section II: Object of the contract
Service category No 10: Market research and public opinion polling services
NUTS code UK
Tenders may be submitted for one or more lots
Information about lots
Lot No: 1 Lot title: Quantitative research (ad hoc; non-omnibus)
This lot may include:
— Consumers – looking at their knowledge about and interaction with a range of financial services products, services and companies.
— Financial Services firms – the FCA conducts a range of research among firms to understanding their interaction with the Regulator and with consumers. Research can involve exploring the potential impact of a planned policy intervention; mapping the size and segments of the supply (production and distribution) chain; or collecting specific data about firm intentions, business models, and consumer research.
Bidders for this lot should also note that building sample for specific qualitative or quantitative research may draw from a consumer panel sourced separately.
The work within this lot is wide and varying – some will be small scale and others will be extended, requiring both traditional approaches such as individual depths or focus groups and more deliberative work. There will also be a requirement from time to time for those able to apply more involved observational or ethnographic type approaches. We would also be interested in hearing from specialists who can apply semiotic analysis or neuroscience approaches, but these may fall outside the scope of this Lot and Framework and be looked at on an individual basis.
This lot may include work that explores the customer journey for particular products or the use of financial surveys, to the development of consumer targeted information.
Section III: Legal, economic, financial and technical information
1. Register your company on the eSourcing portal (this is only required once) – Browse to the eSourcing Portal: https://fca.bravosolution.co.uk and click the link to register – Accept the terms and conditions and click ‘continue’ – Enter your correct business and user details – Note the username you chose and click ‘Save’ when complete – You will shortly receive an email with your unique password (please keep this secure).
2. Express an Interest in the tender – Login to the portal with the username/password – Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) – Click on the relevant PQQ/ ITT to access the content. – Click the ‘Express Interest’ button at the top of the page. – This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box.
3. Responding to the tender – Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) – You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification – Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT – There may be a mixture of online and offline actions for you to perform (there is detailed online help available) You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.
Section IV: Procedure
Section VI: Complementary information
VI.5)Date of dispatch of this notice:26.11.2013