Market Research Services London
Patient and Public Engagement Service.
United Kingdom-London: Market research services
Section I: Contracting authority
North and East London Commissioning Support Unit
Stephenson House, 75 Hampstead Road
Contact point(s): Procurement Department
NW1 2PL London
Telephone: +49 2036882017
Electronic access to information: https://www.supplying2nhs.com
Electronic submission of tenders and requests to participate: https://www.supplying2nhs.com
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
The contracting authority is purchasing on behalf of other contracting authorities: yes
NHS Newham Clinical Commissioning Group
Section II: Object of the contract
Service category No 10: Market research and public opinion polling services
NUTS code UKI1
The NHS Act (2006) placed all statutory NHS organisations under a legal duty to involve patients and their representatives in decisions about services including commissioning of services. This duty was reinforced by The NHS Constitution (2009) and furthermore, section 14Z2 of the Health and Social Care Act 2012 states, CCGs have a mandate to involve people in the commissioning arrangements relating to the planning, provision and delivery of NHS services.
Patient and Public Engagement (PPE) can support healthcare services to become more responsive and to achieve better outcomes along with increased cost effectiveness by understanding local needs and how people access and use services. PPE can also help the local populations to become involved in assessing and redesigning the healthcare services that they use.
Newham Clinical Commissioning Group (CCG) is committed to working innovatively with patients and the public to tackle health inequalities, improve the health of local people and the quality of the services that they receive.
2.1 Aims and objectives of service
The key aim of the service is to ensure better health outcomes and improved responsibility and accountability on the part of those who provide health services for the people of Newham. In addition, it is envisioned the service should also help Newham CCG to deliver on its vision to reduce health inequalities and uphold the principles enshrined in the NHS Constitution particularly the pledges to patient engagement.
The service provider will work closely with Newham CCG to embed PPE at all levels of decision making and promote and secure ‘community ownership’ of health. And to support the CCG in its aim to involve people in the commissioning arrangements relating to the planning, provision and delivery of NHS services.
Estimated value excluding VAT: 600 000 GBP
Section III: Legal, economic, financial and technical information
Section IV: Procedure
Payable documents: no
Section VI: Complementary information
Tender documents including specification will be available to bidders once they register and express interest on ProContract.
Expressions of interests will be completed on submission of the Tender. The deadline for submitting a completed tender is at 16:00 pm on 13.1.2014. Responses received after the deadline will not be considered.
Submission of the tenders will be via the Pro-Contract E-procurement site (https://www.supplying2nhs.com). Suppliers must register, login, complete the documentation electronically and submit them via the Pro-contract system.
Please note that any communication from North and East London Commissioning Support or NHS Newham CCG regarding this tender will be via Pro-contract discussion board. Bidders must use Pro-contract discussion board for their communications with North and East London Commissioning Support or NHS Tower Hamlets CCG regarding this procurement.
Potential suppliers are invited to a Bidders Day on Thursday 12.12.2013 from 10:00 am to 12:00 noon which will be an opportunity for bidders to meet with North East London Commissioning Support Unit and NHS Newham CCG to answer/clarify any questions regarding the tender documentation. Details of the meeting are:
NHS Newham Clinical Commissioning Group, Plaistow Room, Warehouse K, 2 Western Gateway, Royal Victoria Dock, Custom House, London E16 1DR
Please confirm your attendance at this event by responding via Pro Contract.
To view this notice, please click here:
GO Reference: GO-20131127-PRO-5294913
VI.5)Date of dispatch of this notice:27.11.2013