Market Research – Tell Us About Your Care Partnerships
Continuous supply of qualitative intelligence about people’s experiences of named health and social care services to CQC over a 12 month period.
United Kingdom-London: Research and development services and related consultancy services
2016/S 124-221815
Contract notice
Services
Directive 2014/24/EU
Section I: Contracting authority
I.1)Name and addresses
151 Buckingham Palace Road, Victoria
London
SW1W 9SZ
United Kingdom
Contact person: Commercial and Contracts
E-mail: commercial.contracts@cqc.org.uk
NUTS code: UK
Internet address(es):Main address: www.cqc.org.uk
I.3)Communication
I.4)Type of the contracting authority
I.5)Main activity
Section II: Object
II.1.1)Title:
Tell Us About Your Care Partnerships.
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:
The contract is to find an organisation or organisations to provide: Continuous supply of qualitative intelligence about people’s experiences of named health and social care services to CQC over a 12 month period. This should be an existing ‘supply’ rather than something that has to be stimulated, the Intelligence must be submitted via the CQC Share your experience form — http://www.cqc.org.uk/share-your-experience-finder — As well as an Indirect supply of Share Your Experience web-forms via promotion of CQC to the public, the standards of care people have a right to expect, CQC’s role in regulating, monitoring and inspecting services, and encouragement for people to use our inspection reports to inform choice, and to share experiences to improve care for others in the future. The contract is anticipated to commence during the end of the 2nd quarter 2016/start of 3rd quarter 2016 for the duration of 1 yr with the option to extend for a further 2 yrs at 12 month intervals (1+1+1).
II.1.5)Estimated total value
II.1.6)Information about lots
Lot 1 and Lot 2 as specified in the ITT documentation.
II.2.1)Title:
Direct supply of CQC Share Your Experience web-forms (on a continuous basis)
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
United Kingdom.
II.2.4)Description of the procurement:
Direct supply of CQC Share Your Experience web-forms (on a continuous basis) providing qualitative information from members of the public about individual experiences of care at named health and social care services subject to regulation by CQC. This should be an existing ‘supply’ rather than something that has to be stimulated.
II.2.5)Award criteria
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
The contact is for 1 year with the option to extend for a further 2 years at 12 month intervals (1+1+1). We anticipate contracts will be extended post year 1, but this is subject to budget availability and agreement between CQC and the supplier concerned.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
II.2.1)Title:
Indirect supply of Share Your Experience web-forms via promotion of CQC to the public
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
United Kingdom.
II.2.4)Description of the procurement:
Indirect supply of Share Your Experience web-forms via promotion of CQC to the public, the standards of care people have a right to expect, CQC’s role in regulating, monitoring and inspecting services, and encouragement for people to use our inspection reports to inform choice, and to share experiences to improve care for others in the future.
II.2.5)Award criteria
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
The contact is for 1 year with the option to extend for a further 2 years at 12 month intervals (1+1+1). We anticipate contracts will be extended post year 1, but this is subject to budget availability and agreement between CQC and the supplier concerned.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
Section III: Legal, economic, financial and technical information
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.2.2)Contract performance conditions:
To be set out in the contract documents provided to applicants who are invited to tender.
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.7)Conditions for opening of tenders
All tender responses will be downloaded by a member of the Commercial and Contracts team from the Delta e-sourcing portal on the tender close date on 27.7.2016 at midday.
Section VI: Complementary information
VI.1)Information about recurrence
VI.3)Additional information:
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/U7WP9UX78A
GO Reference: GO-2016627-PRO-8414431.
VI.4.1)Review body
151 Buckingham Palace Road, Victoria
London
SW1W 9SZ
United Kingdom
E-mail: commercialcontracts@cqc.org.uk
VI.4.2)Body responsible for mediation procedures
London
United Kingdom
VI.4.3)Review procedure
Care Quality commission will observe a minimum of 10 days standstill period before the award of any contract in line with OJEU requirements.
VI.4.4)Service from which information about the review procedure may be obtained
London
United Kingdom
VI.5)Date of dispatch of this notice:
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