Market Research Tender Northern Ireland

Market Research Tender Northern Ireland

Tender for the Provision of the Continuous Tenant Omnibus Survey.

United Kingdom-Belfast: Research and development services and related consultancy services

2014/S 180-317801

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Northern Ireland Housing Executive
6th Floor, Housing Centre, 2 Adelaide Street
For the attention of: James McErlean
BT2 8PB Belfast
Telephone: +44 2890318676

Internet address(es):

General address of the contracting authority:

Electronic access to information:

Electronic submission of tenders and requests to participate:

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity

Housing and community amenities

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

T1248 — Tender for the Provision of the Continuous Tenant Omnibus Survey.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 8: Research and development services


II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

The Northern Ireland Housing Executive (the Housing Executive) wishes to appoint a research contractor to conduct the fieldwork for its Continuous Tenant Omnibus Survey (CTOS) during the period 1.1.2015 to 31.12.2015, with option to extend the contract for a further 2 x 12 month periods, subject to satisfactory completion of the work (possible contract period of 3 years). It should be noted, however, that the Housing Executive retains the right not to extend the contract in any 1 year.
The CTOS was first commissioned in February 1994, to collect information on the Housing Executive’s tenants and their households. The information gathered is used to inform strategic and operational decisions in the field of social housing.
The CTOS is a major element of the Housing Executive’s research programme. While it supports a number of Corporate Objectives, it is primarily linked to Landlord Services Objective 1 “Delivering Quality Services” as set out in the Corporate Plan. The information gathered assists in the formulation and monitoring of a number of housing policies, monitors delivery and now plays an increasingly important role in guiding the SHRP and the Journey to Excellence.
The CTOS focuses on the perceptions of Housing Executive tenants, examining issues such as customer satisfaction, attitudes to living in the public sector, and the social, economic and demographic profile of tenants.
In the past it was felt that customer orientated attitudinal research conducted by the Housing Executive could be distorted (either positively or negatively) by its timing – for example, if the data collection coincided with a rent increase, or with press coverage of housing issues. The purpose of the continuous nature of this survey is to compensate for such distorting effects.

II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Estimated value excluding VAT:
Range: between 100 000 and 400 000 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: Please see tender documents for full details.
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Please see tender documents for full details.
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:


IV.3.2)Previous publication(s) concerning the same contract


IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

28.10.2014 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up


IV.3.7)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.3)Additional information
VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

High Court of NI
Chichester Street
BT1 3JF Belfast
Telephone: +44 2890235111
Internet address:
Fax: +44 2890313508

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The Housing Executive will incorporate a minimum 10 day standstill period from the point of information on the award of the contract is communicated to tenderers in accordance with the Public Contracts Regulations 2006 (as amended). A contract will not be entered into during this period. Appeal procedures are specified in the Public Contracts Regulations 2006 (as amended).
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice: