Marketing Research Contract – The Ofgem Consumer First Panel

Marketing Research Contract – The Ofgem Consumer First Panel

Ofgem’s requirement is for a suitably experienced research agency to recruit and run a Consumer First Panel for the 2014 period. The Panellists should be a representative cross-section of gas and electricity customers.

Reference number:

Deadline date:20/01/2014

This deadline is for… Notice deadline.

Contract value:£0 – £0

Location where the contract is to be carried out: United Kingdom London, Glasgow

Is this suitable for smaller suppliers? Yes

Is this contract suitable for a voluntary, community and social enterprise organisations? No

Name of the buying organisation: Ofgem

Original source URL http://www.mytenders.org/search/search_switch.aspx?ID=111745

 

Description of the contract

Ofgem’s requirement is for a suitably experienced research agency to recruit and run a Consumer First Panel for the 2014 period. The Panellists should be a representative cross-section of gas and electricity customers in terms of:

-Geographical location: with representation of consumers from Scotland, Wales and England, as well as some reflection of regional diversity and rural/urban/suburban location.

-Demographics: gender, age, ethnicity, socio-economic group, housing tenure, employment, family status, etc.

-Energy consumer characteristics: current supplier, type of energy customer (e.g. electricity only ‘off grid’ customers, dual fuel, etc.), payment type (direct debit, standard credit, prepayment meters), levels of engagement with the energy market (e.g. using past switching behaviour/comparison activity as a proxy).

-Being inclusive of a broad range of potentially vulnerable customers, e.g. low income families and households, those with low internet use/access, people who are frail or elderly, those with long term illness and/or disabilities, people with lower levels of literacy/numeracy, etc.

(MT Ref:111745)

Classification of the contract

73000000 Research and development services and related consultancy services

73100000 Research and experimental development services

73110000 Research services

 

Additional information

Contract type: Services – Unspecified

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract: 03/02/2014 – 05/01/2015

 

Who to contact

Contact name Dorothy Eke

Organisation name Ofgem

Address 9 Millbank, Procurement Team, London, GB, SW1P 3GE

Telephone +44 2079017000

Extension number:

Fax

Email

Web address http://www.ofgem.gov.uk

 

How to apply

For further information please review the full notice details at http://www.mytenders.org/search/search_switch.aspx?ID=111745