Mediation and Conflict Resolution Service for Norwich City Council Residents
The council anticipates approximately 70 – 100 cases for mediation.
Contract summary
Industry
- Guidance and counselling services – 85312300
- Community health services – 85323000
- Wellness services – 98334000
Location of contract
NR2 1NH
Value of contract
£5k – £100k
Published date
28 June 2019
Closing date
26 July 2019
Contract start date
01 October 2019
Contract end date
31 March 2021
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The council’s antisocial behaviour service has restructured placing an emphasis on empowering Norwich residents to take greater responsibility for issues within their neighbourhoods. An early intervention approach is encouraged across the city which, when effective, helps to reduce demand on limited resources.
Norwich City Council requires a single supplier to deliver a mediation and conflict resolution service for Norwich City Council residents for an initial two years, with further options to extend.
The council anticipates approximately 70 – 100 cases for mediation, conflict resolution or resilience building each twelve month period.
Predominantly self-referrals are made direct by Norwich residents but some referrals will be made by council officers. There is the potential for demands on the service to fluctuate and change over time.
The service will only be provided to residents within Norwich City Council boundaries.
About the buyer
Contact name
Charlotte Spragg
Address
City Hall
St Peters Street
Norwich
NR2 1NH
United Kingdom
Telephone
01603 212412
charlottespragg@norwich.gov.uk
Other information
Attachments
Additional information on how to apply for this contract
https://in-tendhost.co.uk/norwich/aspx/
Please download tender documents and upload completed tenders using the link:
https://in-tendhost.co.uk/norwich/aspx/Home
Is a Recurrent Procurement Type? : No
How to apply
Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.