Medical Software Systems Support Tender
NHSBT is letting contracts for the continued support and maintenance of its existing “Core Systems” Pulse and Hematos during 2014.
United Kingdom-Bristol: IT services: consulting, software development, Internet and support
Section I: Contracting authority
NHS Blood and Transplant
North Bristol Park, Filton
For the attention of: Sarah Handley
BS34 7QH Bristol
Telephone: +44 1179217251
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
Other: Special Health Authority
Section II: Object of the contract
Service category No 27: Other services
Main site or location of works, place of delivery or of performance: NHSBT locations in the United Kingdom.
NUTS code UK
Pulse is an integrated set of application components which covers the whole blood component lifecycle, from a donor registering to a pack being issued.
The Pulse set of applications supports the management of blood donors and the collection, processing and distribution of blood and blood components.
It is critical to running the NHSBT business.
The failure of Pulse for even a few hours would significantly impact NHSBT’s ability to meet the demand from hospitals and the patients they serve.
Hematos is a blood donor and patient testing system, supporting the bulk of NHSBT’s Diagnostic and Therapeutic Services (DTS) Directorate.
Hematos supports all of the DTS “Specialist Services” functions: Red Cell Immunohaematology, International Blood Group Reference Laboratory, Histocompatibility and Immunogenetics, Cellular and Molecular Therapies, Stem Cell Donation and Transplantation.
Hematos additionally supports the National Bacteriology Laboratory (NBL).
In the SCDT function Hematos is used to support the collection, processing and distribution of stem cell and cord blood products and the creation and maintenance of a searchable registry of potential adult bone marrow/stem cell donors and a searchable bank of cord blood donations.
Hematos is critical to all aspects of business as usual within DTS, and to the delivery of the strategic plans for 2014-20.
The requirement of this tender is for the ongoing provision of support and, in response to changing business circumstances such as new/amended regulations, maintenance services for these systems.
NHSBT also plans to invest in new capabilities, independently procured, over the life of this contract.
These capabilities may result in changes to the Pulse and Hematos systems to integrate effectively.
Such changes to Pulse and Hematos, as they are specified in detail, become part of the requirement of this tender.
These services have been divided into four separate lots:
— Lot 1.1 Hematos Support and Maintenance;
— Lot 1.2 Hematos Software;
— Lot 2 Pulse Application Maintenance and Support;
— Lot 3 Pulse Database Support.
Tenders may be submitted for one or more lots
Information about lots
Lot No: 1 Lot title: Lot 1.1 – Hematos Support and Maintenance
72000000, 72210000, 72200000, 72265000, 72261000, 72267100, 72212000, 72212100, 72262000
72000000, 72210000, 72200000, 72261000, 72267100, 72212000, 72212100, 72268000, 72262000
72000000, 72200000, 72261000, 72267100, 72212000, 72212100, 72262000
72000000, 72200000, 72261000, 72267100, 72212000, 72212100, 72262000
Section III: Legal, economic, financial and technical information
Information and formalities necessary for evaluating if the requirements are met: Suppliers instructions how to express interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once) – Browse to the eSourcing Portal: https://nhsbt.bravosolution.co.uk and click the link to register – Accept the terms and conditions and click “continue” – Enter your correct business and user details – Note the username you chose and click “Save” when complete – You will shortly receive an email with your unique password (please keep this secure)
2. Express an Interest in the tender – Login to the portal with the username/password – Click the “PQQs/ITTs Open To All Suppliers” link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) – Click on the relevant PQQ/ ITT to access the content.
Click the “Express Interest” button at the top of the page.
This will move the PQQ /ITT into your “My PQQs/ My ITTs” page. (This is a secure area reserved for your projects only) You can now access any attachments by clicking “Buyer Attachments” in the “PQQ/ ITT Details” box 3. Responding to the tender – Click “My Response” under “PQQ/ ITT Details”, you can choose to “Create Response” or to “Decline to Respond” (please give a reason if declining) – You can now use the “Messages” function to communicate with the buyer and seek any clarification – Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT – There may be a mixture of online & offline actions for you to perform (there is detailed online help available).
You must then submit your reply using the “Submit Response” button at the top of the page.
If you require any further assistance please consult the online help, or contact the eTendering help desk.
Minimum level(s) of standards possibly required: As set out in the Invitation to tender questionnaire.
In accordance with Articles 45 and 46 of Directive 2004/18/EC and Regulation 23 of the Public Contracts Regulations 2006, as set out in the Invitation to tender questionnaire available from the address in section I.1.
Minimum level(s) of standards possibly required:
As set out in the invitation to tender questionnaire.
Section IV: Procedure
The most economically advantageous tender in terms of the criteria stated below
1. Technical. Weighting 70
2. Cost. Weighting 30
Section VI: Complementary information
Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of potential suppliers.
The contract shall be for a period of three years with the option to extend for a further two, one year periods.
Transparency: Potential suppliers should note that, in accordance with Government’s policies on transparency, NHS Blood and Transplant intends to publish the Invitation to Tender (ITT) document, and the text of any contract awarded, subject to possible redactions at the discretion of NHS Blood and Transplant.
The terms of the proposed contract will also permit a public sector contracting authority, to publish the text of that contract, subject to possible redactions at the discretion of the contracting authority.
Further information on transparency can be found at: http://www.cabinetoffice.gov.uk/content/transparency-overview Evaluation.
Such additional information is to be requested from Sarah Handley, Senior Buyer – IT, NHS Blood and Transplant, 500 North Bristol Park, Northway, Bristol, BS34 7QH.
If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts Regulations 2006 (SI 2006 No. 5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England).
Any such action must be brought promptly (generally within 3 months).
Where a contract has not been entered into the court may order the setting aside of the award decision or order the authority to amend any document and may award damages.
If the contract has been entered into the court may only award damages.
See VI.4.2 above
Internet address: https://nhsbt.bravosolution.co.uk