Medical Software Systems Support Tender

Medical Software Systems Support Tender

NHSBT is letting contracts for the continued support and maintenance of its existing “Core Systems” Pulse and Hematos during 2014.

United Kingdom-Bristol: IT services: consulting, software development, Internet and support

2014/S 075-129901

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

NHS Blood and Transplant
North Bristol Park, Filton
For the attention of: Sarah Handley
BS34 7QH Bristol
UNITED KINGDOM
Telephone: +44 1179217251
E-mail: sarah.handley@nhsbt.nhs.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

Health
Other: Special Health Authority
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

Core systems maintenance and support.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 27: Other services
Main site or location of works, place of delivery or of performance: NHSBT locations in the United Kingdom.
NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

NHSBT is letting contracts for the continued support and maintenance of its existing “Core Systems” Pulse and Hematos during 2014.
Pulse is an integrated set of application components which covers the whole blood component lifecycle, from a donor registering to a pack being issued.
The Pulse set of applications supports the management of blood donors and the collection, processing and distribution of blood and blood components.
It is critical to running the NHSBT business.
The failure of Pulse for even a few hours would significantly impact NHSBT’s ability to meet the demand from hospitals and the patients they serve.
Hematos is a blood donor and patient testing system, supporting the bulk of NHSBT’s Diagnostic and Therapeutic Services (DTS) Directorate.
Hematos supports all of the DTS “Specialist Services” functions: Red Cell Immunohaematology, International Blood Group Reference Laboratory, Histocompatibility and Immunogenetics, Cellular and Molecular Therapies, Stem Cell Donation and Transplantation.
Hematos additionally supports the National Bacteriology Laboratory (NBL).
In the SCDT function Hematos is used to support the collection, processing and distribution of stem cell and cord blood products and the creation and maintenance of a searchable registry of potential adult bone marrow/stem cell donors and a searchable bank of cord blood donations.
Hematos is critical to all aspects of business as usual within DTS, and to the delivery of the strategic plans for 2014-20.
The requirement of this tender is for the ongoing provision of support and, in response to changing business circumstances such as new/amended regulations, maintenance services for these systems.
NHSBT also plans to invest in new capabilities, independently procured, over the life of this contract.
These capabilities may result in changes to the Pulse and Hematos systems to integrate effectively.
Such changes to Pulse and Hematos, as they are specified in detail, become part of the requirement of this tender.
These services have been divided into four separate lots:
— Lot 1.1 Hematos Support and Maintenance;
— Lot 1.2 Hematos Software;
— Lot 2 Pulse Application Maintenance and Support;
— Lot 3 Pulse Database Support.
II.1.6)Common procurement vocabulary (CPV)

72000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Starting 1.2.2015. Completion 31.1.2018

Information about lots

Lot No: 1 Lot title: Lot 1.1 – Hematos Support and Maintenance

1)Short description

Lot 1.1 – Hematos Support and Maintenance
2)Common procurement vocabulary (CPV)

72000000, 72210000, 72200000, 72265000, 72261000, 72267100, 72212000, 72212100, 72262000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

The contracting authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.
Lot No: 2 Lot title: Lot 1.2 – Hematos Software

1)Short description

Lot 1.2 – Hematos Software
2)Common procurement vocabulary (CPV)

72000000, 72210000, 72200000, 72261000, 72267100, 72212000, 72212100, 72268000, 72262000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

The contracting authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.
Lot No: 3 Lot title: Lot 2 – Pulse Application Support and Maintenance

1)Short description

Lot 2 – Pulse Application Support and Maintenance
2)Common procurement vocabulary (CPV)

72000000, 72200000, 72261000, 72267100, 72212000, 72212100, 72262000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

The contracting authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.
Lot No: 4 Lot title: Lot 3 – Pulse Database Support

1)Short description

Lot 3 – Pulse Database Support
2)Common procurement vocabulary (CPV)

72000000, 72200000, 72261000, 72267100, 72212000, 72212100, 72262000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

The contracting authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Suppliers instructions how to express interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once) – Browse to the eSourcing Portal: https://nhsbt.bravosolution.co.uk and click the link to register – Accept the terms and conditions and click “continue” – Enter your correct business and user details – Note the username you chose and click “Save” when complete – You will shortly receive an email with your unique password (please keep this secure)

2. Express an Interest in the tender – Login to the portal with the username/password – Click the “PQQs/ITTs Open To All Suppliers” link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) – Click on the relevant PQQ/ ITT to access the content.
Click the “Express Interest” button at the top of the page.
This will move the PQQ /ITT into your “My PQQs/ My ITTs” page. (This is a secure area reserved for your projects only) You can now access any attachments by clicking “Buyer Attachments” in the “PQQ/ ITT Details” box 3. Responding to the tender – Click “My Response” under “PQQ/ ITT Details”, you can choose to “Create Response” or to “Decline to Respond” (please give a reason if declining) – You can now use the “Messages” function to communicate with the buyer and seek any clarification – Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT – There may be a mixture of online & offline actions for you to perform (there is detailed online help available).
You must then submit your reply using the “Submit Response” button at the top of the page.
If you require any further assistance please consult the online help, or contact the eTendering help desk.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: In accordance with Articles 45 and 46 of Directive 2004/18/EC and Regulation 23 of the Public Contracts Regulations 2006, as set out in the Invitation to Tender Questionnaire available from the address in section I.1.
Minimum level(s) of standards possibly required: As set out in the Invitation to tender questionnaire.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
In accordance with Articles 45 and 46 of Directive 2004/18/EC and Regulation 23 of the Public Contracts Regulations 2006, as set out in the Invitation to tender questionnaire available from the address in section I.1.
Minimum level(s) of standards possibly required:
As set out in the invitation to tender questionnaire.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated below

1. Technical. Weighting 70

2. Cost. Weighting 30

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

NHSBT0651/IT/SH
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

27.6.2014 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

Contracting authority expressly reserves the right (i) not to award any contract as a result of the procurement process commenced by publication of this notice; and (ii) to make whatever changes it may see fit to the content and structure of the tendering competition; and in no circumstances will the contracting authority be liable for any costs incurred by the candidates.
Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of potential suppliers.
The contract shall be for a period of three years with the option to extend for a further two, one year periods.
Transparency: Potential suppliers should note that, in accordance with Government’s policies on transparency, NHS Blood and Transplant intends to publish the Invitation to Tender (ITT) document, and the text of any contract awarded, subject to possible redactions at the discretion of NHS Blood and Transplant.
The terms of the proposed contract will also permit a public sector contracting authority, to publish the text of that contract, subject to possible redactions at the discretion of the contracting authority.
Further information on transparency can be found at: http://www.cabinetoffice.gov.uk/content/transparency-overview Evaluation.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

See VI.4.2 below.
Internet address: https://nhsbt.bravosolution.co.uk

Body responsible for mediation procedures

See VI.4.2 below
Internet address: https://nhsbt.bravosolution.co.uk

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: This authority (NHSBT – NHS Blood and Transplant) will incorporate the minimum 10 calendar day standstill period at the point information on the award that the contract was communicated to tenderers. This period allowed unsuccessful tenderers to seek further debriefing from the contracting authority before the contract was entered into.
Such additional information is to be requested from Sarah Handley, Senior Buyer – IT, NHS Blood and Transplant, 500 North Bristol Park, Northway, Bristol, BS34 7QH.
If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts Regulations 2006 (SI 2006 No. 5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England).
Any such action must be brought promptly (generally within 3 months).
Where a contract has not been entered into the court may order the setting aside of the award decision or order the authority to amend any document and may award damages.
If the contract has been entered into the court may only award damages.
VI.4.3)Service from which information about the lodging of appeals may be obtained

See VI.4.2 above
Internet address: https://nhsbt.bravosolution.co.uk

VI.5)Date of dispatch of this notice:

11.4.2014