Mental Health Community Advocacy Service in North Wales

Mental Health Community Advocacy Service in North Wales

Betsi Cadwaladr University Health Board is seeking to procure a community based, non statutory advocacy service, for people with mental health needs in North Wales.

United Kingdom-Cardiff: Community health services

2014/S 180-317881

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

NHS Wales Procurement Services
Bevan House, 24-30 Lambourne Crescent, Llanishen
For the attention of: Mrs Jannine Crees
CF14 5GF Cardiff
UNITED KINGDOM
Telephone: +44 2920315500
E-mail: jannine.crees@wales.nhs.uk
Fax: +44 2920315450

Internet address(es):

General address of the contracting authority: http://www.procurement.wales.nhs.uk

Address of the buyer profile: http://www.sell2wales.gov.uk/search/Search_AuthProfile.aspx?ID=AA0221

Electronic access to information: Bravo E Tender Wales
Electronic submission of tenders and requests to participate: Bravo E Tender Wales

Further information can be obtained from: NHS Wales Procurement Services
Bevan House, 24-30 Lambourne Crescent, Llanishen
CF14 5GF Cardiff
UNITED KINGDOM
Telephone: +44 2920315500
Fax: +44 2920315450
Internet address: http://www.procurement.wales.nhs.uk

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

National or federal agency/office

I.3)Main activity

Health

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Mental Health Community Advocacy Service in North Wales for Betsi Cadwaladr University Health Board.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: North Wales for Betsi Cadwaladr University Health Board.

NUTS code UKL

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Betsi Cadwaladr University Health Board is seeking to procure a community based, non statutory advocacy service, for people with mental health needs in North Wales. This service does not include the provision of Independent Mental Health Advocacy (IMHA) or Independent Mental Capacity Advocacy (IMCA).
The service will aim to enable and empower people, by supporting people to say what they want, secure their rights, represent their interests and obtain the services they need.
The Provider will build strong partnerships with service users, the statutory sector and third and independent sectors. The Provider will work closely with other agencies, such as the CALL Helpline, Welfare Rights and CAB.

II.1.6)Common procurement vocabulary (CPV)

85323000850000008510000085300000853200008531231079140000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots

II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The service will be provided across the whole of Betsi Cadwaladr University Health Board (North Wales). The service provider will ensure that the service provision maximises partnership working across all agencies and sectors.
The service must work within the Mental Health Measure for Wales (MHM) (2010) and contribute to the delivery of the Welsh Government Strategy, Together for Mental Health (T4MH) 2012 Strategy and Delivery Plan 2012-16.
The MHM adopts a Tiered approach, and the Community Advocacy service in North Wales will support people with mental health needs at all Tiers.
Due to the large geographic area and cultural diversity across North Wales this service is being offered in 3 Lots. The Lots are as follows:
Lot 1: North West Region, covering the counties of Gwynedd and Môn,
Lot 2: Central Region, covering the counties of Conwy and Denbighshire and,
Lot 3: North East Region, covering the counties of Flintshire and Wrexham.
The aim of the service is to provide specialist independent advocacy for people with mental health problems.
The service will:
— support people to have their voice heard, so that their wishes and feelings are taken into account when decisions are being made that affect their lives;
— support people to say what they want, secure their rights and obtain the services they need;
— seek to obtain and provide information to enable the service user to make an informed choice and/or decision;
— work in partnership with the people they support;
— enable positive risk taking, and support people to understand the consequences of their decision making;
— promote social inclusion, equality and social justice;
— be non-judgemental and unbiased;
— be free to all eligible service users.

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Information about lots

Lot No: 1 Lot title: Lot 1 — North West Region, covering the counties of Gwynedd and Môn

1)Short description

The service will be provided across the North West Region, covering the counties, Gwynedd and Môn, of Betsi Cadwaladr University Health Board (North Wales) is seeking to procure a community based, non statutory advocacy service, for people with mental health needs in North Wales. The service provider will ensure that the service provision maximises partnership working across all agencies and sectors.
The service must work within the Mental Health Measure for Wales (MHM) (2010) and contribute to the delivery of the Welsh Government Strategy, Together for Mental Health (T4MH) 2012 Strategy and Delivery Plan 2012-16.

2)Common procurement vocabulary (CPV)

85323000850000008510000085300000853200008531231079140000

3)Quantity or scope

The service will be provided across the North West Region, covering the counties, Gwynedd and Môn, of Betsi Cadwaladr University Health Board (North Wales). The service provider will ensure that the service provision maximises partnership working across all agencies and sectors.
The service must work within the Mental Health Measure for Wales (MHM) (2010) and contribute to the delivery of the Welsh Government Strategy, Together for Mental Health (T4MH) 2012 Strategy and Delivery Plan 2012-16.
The MHM adopts a Tiered approach, and the Community Advocacy service in North Wales will support people with mental health needs at all Tiers.
Due to the large geographic area and cultural diversity across North Wales this service is being offered in 3 Lots.
The aim of the service is to provide specialist independent advocacy for people with mental health problems.
The service will:
— support people to have their voice heard, so that their wishes and feelings are taken into account when decisions are being made that affect their lives;
— support people to say what they want, secure their rights and obtain the services they need;
— seek to obtain and provide information to enable the service user to make an informed choice and/or decision;
— work in partnership with the people they support;
— enable positive risk taking, and support people to understand the consequences of their decision making;
— promote social inclusion, equality and social justice;
— be non-judgemental and unbiased;
— be free to all eligible service users.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Lot No: 2 Lot title: Lot 2 — Central Region, covering the counties of Conwy and Denbighshire

1)Short description

The service will be provided across the Central Region, covering the counties, Conwy and Denbighshire of Betsi Cadwaladr University Health Board is seeking to procure a community based, non statutory advocacy service, for people with mental health needs in North Wales. This service specification does not include the provision of Independent Mental Health Advocacy (IMHA) or Independent Mental Capacity Advocacy (IMCA).
The service will aim to enable and empower people, by supporting people to say what they want, secure their rights, represent their interests and obtain the services they need.
The Provider will build strong partnerships with service users, the statutory sector and third and independent sectors. The Provider will work closely with other agencies, such as the CALL Helpline, Welfare Rights and CAB.

2)Common procurement vocabulary (CPV)

85323000850000008510000085300000853200008531231079140000

3)Quantity or scope

The service will be provided across the Central Region, covering the counties, Conwy and Denbighshire of Betsi Cadwaladr University Health Board (North Wales). The service provider will ensure that the service provision maximises partnership working across all agencies and sectors.
The service must work within the Mental Health Measure for Wales (MHM) (2010) and contribute to the delivery of the Welsh Government Strategy, Together for Mental Health (T4MH) 2012 Strategy and Delivery Plan 2012-16.
The MHM adopts a Tiered approach, and the Community Advocacy service in North Wales will support people with mental health needs at all Tiers.
Due to the large geographic area and cultural diversity across North Wales this service is being offered in 3 Lots.
The aim of the service is to provide specialist independent advocacy for people with mental health problems.
The service will:
— support people to have their voice heard, so that their wishes and feelings are taken into account when decisions are being made that affect their lives;
— support people to say what they want, secure their rights and obtain the services they need;
— seek to obtain and provide information to enable the service user to make an informed choice and/or decision;
— work in partnership with the people they support;
— enable positive risk taking, and support people to understand the consequences of their decision making;
— promote social inclusion, equality and social justice;
— be non-judgemental and unbiased;
— be free to all eligible service users.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Lot No: 3 Lot title: Lot 3 — North East Region, covering the counties of Flintshire and Wrexham

1)Short description

The service will be provided across the North East Region, covering the counties, Flintshire and Wrexham of Betsi Cadwaladr University Health Board is seeking to procure a community based, non statutory advocacy service, for people with mental health needs in North Wales. This service specification does not include the provision of Independent Mental Health Advocacy (IMHA) or Independent Mental Capacity Advocacy (IMCA).
The service will aim to enable and empower people, by supporting people to say what they want, secure their rights, represent their interests and obtain the services they need.
The Provider will build strong partnerships with service users, the statutory sector and third and independent sectors. The Provider will work closely with other agencies, such as the CALL Helpline, Welfare Rights and CAB.

2)Common procurement vocabulary (CPV)

85323000850000008510000085300000853200008531231079140000

3)Quantity or scope

The service will be provided across the North East Region, covering the counties, Flintshire and Wrexham of Betsi Cadwaladr University Health Board (North Wales). The service provider will ensure that the service provision maximises partnership working across all agencies and sectors.
The service must work within the Mental Health Measure for Wales (MHM) (2010) and contribute to the delivery of the Welsh Government Strategy, Together for Mental Health (T4MH) 2012 Strategy and Delivery Plan 2012-16.
The MHM adopts a Tiered approach, and the Community Advocacy service in North Wales will support people with mental health needs at all Tiers.
Due to the large geographic area and cultural diversity across North Wales this service is being offered in 3 Lots.
The aim of the service is to provide specialist independent advocacy for people with mental health problems.
The service will:
— support people to have their voice heard, so that their wishes and feelings are taken into account when decisions are being made that affect their lives;
— support people to say what they want, secure their rights and obtain the services they need;
— seek to obtain and provide information to enable the service user to make an informed choice and/or decision;
— work in partnership with the people they support;
— enable positive risk taking, and support people to understand the consequences of their decision making;
— promote social inclusion, equality and social justice;
— be non-judgemental and unbiased;
— be free to all eligible service users.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

As set out in the invitation to tender (ITT) documents.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

As set out in the ITT documents. Credit worthiness of the bidder will be assessed.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

None specified, save that in the case of a partnership or consortium or other group of more than one legal entity bidding together, the contract will be with either (1) all bidders on the basis of joint and several liability, or (2) with one or more of the parties acting as ‘prime contractor’ (and where more than one, on a joint and several liability basis). Where the bidder is with a special purpose company with separate legal personality established for the purposes of tendering for the contract , the Contracting Authority will require sufficient guarantees to be given by participants in that company or their parents.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: The PQQ, which is available via the e sourcing portal (see below) will provide details.
Any economic operator may be excluded if it fulfils any or all of the criteria listed in Regulation 23 of the Public Contract Regulations 2006 (as amended).
Suppliers instructions how to express interest in this tender:
1. Register your company on the eSourcing portal (this is only required once).

— Browse to the eSourcing portal: https://etenderwales.bravosolution.co.uk/ and click the link to register;

— Accept the terms and conditions and click ‘continue’;
— Enter your correct business and user details;
— Note the username you chose and click ‘save’ when complete;
— You will shortly receive an email with your unique password (please keep this secure).
2. Express an Interest in the tender.
— Login to the portal with the username/password;
— Click the ‘PQQs / ITTs open to all suppliers’ link. (these are pre-qualification questionnaires or invitations to tender open to any registered supplier);
— Click on the relevant PQQ/ ITT to access the content.
— Click the ‘express interest’ button at the top of the page.
— This will move the PQQ /ITT into your ‘my PQQs/ my ITTs’ page. (this is a secure area reserved for your projects only).
—You can now access any attachments by clicking ‘buyer attachments’ in the ‘PQQ/ ITT details’ box.
3. Responding to the tender.
— Click ‘my response’ under ‘PQQ/ ITT details’, you can choose to ‘create response’ or to ‘decline to respond’ (please give a reason if declining).
— You can now use the ‘messages’ function to communicate with the buyer and seek any clarification.
— Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT.
— There may be a mixture of online and offline actions for you to perform (there is detailed online help available). You must then submit your reply using the ‘submit response’ button at the top of the page.
If you require any further assistance please consult the online help, or contact the eTendering help desk.

III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: (1) All candidates will be required to produce a certificate or declaration demonstrating that they are not bankrupt or the subject of an administration order, are not being wound-up, have not granted a trust deed, are not the subject of a petition presented for sequestration of their estate, have not had a receiver, manager or administrator appointed and are not otherwise apparently insolvent.
(2) All candidates will be required to produce a certificate or declaration demonstrating that the candidate, their directors, or any other person who has powers of representation, decision or control of the candidate has not been convicted of conspiracy, corruption, bribery, or money laundering. Failure to provide such a declaration will result in the candidate being declared ineligible and they will not be selected to participate in this procurement process.
(3) All candidates will be required to produce a certificate or declaration demonstrating that they have not been convicted of a criminal offence relating to the conduct of their business or profession.
(4) All candidates will be required to produce a certificate or declaration demonstrating that they have not committed an act of grave misconduct in the course of their business or profession.
(5) All candidates must comply with the requirements of the State in which they are established, regarding registration on the professional or trade register.
(6) Any candidate found to be guilty of serious misrepresentation in providing any information required, may be declared ineligible and not selected to continue with this procurement process.
(7) All candidates will have to demonstrate that they are licensed, or a member of the relevant organisation, in the State where they are established, when the law of that State prohibits the provision of the services, described in this notice, by a person who is not so licensed or who is not a member of the relevant organisation.
(8) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of social security contributions under the law of any part of the United Kingdom or of the relevant State in which the candidate is established
(9) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of taxes under the law of any part of the United Kingdom or of the relevant State in which the economic operator is established.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: As set out in the PQQ.
Minimum level(s) of standards possibly required: As set out in the PQQ.
Credit worthiness will be assessed.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As set out in the PQQ.
Minimum level(s) of standards possibly required:
As set out in the PQQ.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Restricted

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5
Objective criteria for choosing the limited number of candidates: Not Applicable.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

IV.3.4)Time limit for receipt of tenders or requests to participate

16.10.2014 – 12:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

28.10.2014

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds

VI.3)Additional information

The Contracting Authority is undertaking the procurement of the contract on behalf of: Betsi Cadwaladr University Health Board.
The services to which this notice relates fall within Part B of Schedule 3, Part 10 of the Public Services Contracts Regulations 2006 (as amended) (the Regulations). Although the Contracting Authority may voluntarily adopt certain provisions in the Regulations for the purposes of, inter alia, applying selection criteria at PQQ stage, neither the publication of this voluntary notice nor the employment of any particular terminology nor any other indication shall be taken to mean that the Contracting Authority (or any of the NHS Wales bodies on whose behalf it is acting) intend to hold themselves bound by any of the Regulations save those applicable to part B services.
Bidders should note that they will be required to enter into terms and conditions as set out in the ITT and that save for matters of clarification or consistency the Contracting Authority will not negotiate the terms.
The Contracting Authority will not accept completed PQQ’s after the stated closing date.
All tender costs and liabilities incurred by bidders shall be the sole responsibility of the bidders.
The Contracting Authority reserves the right to conclude the contract in whole, in part or annul the tendering process.
All documents to be priced (where applicable) in sterling and all payments made in sterling.
In relation to Section II.1.9 above, variants will be accepted to the extent permitted in the tender documentation (if at all).
The tendering process will be undertaken in part via electronic means using the Bravo e-tendering system.
The initial term of the contract will be 3 years with an option to extend at the sole discretion of contracting Authority for up to 2 1-year periods.
The authority is of the view that this contracts may be affected by the TUPE Regulations. Details will be supplied at ITT stage.
(WA Ref:15018)
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Bidders should consult their legal advisor. The Contracting Authority will, on a voluntary basis, allow for a minimum 10 calendar day standstill period between notifying the award decision and concluding the contract.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

16.9.2014