Mental health day services

Mental health day services

Mental health day services – integrated day and outreach service. UK-London: health and social work services

2012/S 29-046889

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

The Royal Borough of Kensington and Chelsea
The Town Hall, Hornton Street
Contact point(s): Gary Calderwood
For the attention of: As Contact Point
W8 7NX London
UNITED KINGDOM
Telephone: +44 2073612217
E-mail: Hs-contracts@rbkc.gov.uk

Internet address(es):

General address of the contracting authority: www.rbkc.gov.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local agency/office
I.3)Main activity

General public services
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

Mental health day services – integrated day and outreach service.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services
NUTS code UKI11

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

Health and social work services. The Royal Borough of Kensington and Chelsea is inviting applications from parties interested in tendering for the provision of an integrated day and outreach service to support people with mental health problems. The contract will be for a period of 3 years with the option for the Royal Borough to extend for further period of up to 2 years.
The service will replace a number of standalone services, some of which are currently Council-run and some are provided through the voluntary sector, with a new, integrated model of provision delivered by an external provider. It will offer a wide range of flexible day and outreach services with the overall aims of promoting personalisation, recovery and social inclusion.
The services covered by this tender are currently provided by three organisations. All these arrangements will cease from the commencement date and as a consequence it is the Council’s view that TUPE will apply.
The current three services are compiled of:
A range of building based day services, offering drop-in facilities, activity, support and recovery groups and 1-1 support;
Bridge building and outreach services;
Volunteering and befriending opportunities; and.
Floating and support in the home.
The selected contractor will deliver the full range of day, outreach, home support, bridge-building and befriending functions, focused on recovery and social inclusion. This will include the delivery of a targeted BME service with a specific focus on service users from African and Caribbean and Arabic Speaking backgrounds.
Full details of the existing services and staff will be supplied with the tender documentation at the invitation to tender stage (ITT) to the short-listed providers at a later date.
Providers wishing to submit an expression of interest (EOI) for this opportunity should submit their enquiry to the point of contact detailed within this notice. The pre-qualifying questionnaire (PQQ) will then be dispatched together with further information and instructions.
II.1.6)Common procurement vocabulary (CPV)

85000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

Estimated value excluding VAT:
Range: between 1 100 000 and 1 300 000 GBP
II.2.2)Information about options

Options: no
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

The Council will pay the service provider in stages and in arrears. The service provider shall submit to the authorised officer a single invoice covering each period. Payments are made by BACS transfer to the service providers nominated bank account, subject to full documents being supplied the Council shall pay within 28 days. The contract price shall be paid in pounds sterling. The contract price does not include VAT. If VAT is payable then the Council must pay this in addition to the contract price provided that the service provider supplies the Council with a proper VAT invoice in accordance with the following. At the end of every month, service providers with VAT payable on their contract price shall provide the Council with a correct valid VAT only invoice which shall give in detail (and where necessary, showing calculations) particulars of the VAT due on the monthly contract price payable for the immediately preceding month. If the Council is late in making any payment of the contract price then the Council must pay the service provider interest on the amount of any such late payment (unless the unpaid sum is in dispute between the parties). The interest will be calculated on a daily basis, from the date when payment should have been made to the date when payment is actually made. The interest rate that will apply will be the base rate of Barclays Bank plc from time to time, plus 2 % per annum.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: KPI’s (key performance indicators) upon award of the contract. In addition to the normal default provision, any extensions beyond the intial period of the contract is subject to satisfactory performance and at the Council’s sole discretion.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: The Authority will apply all the offences listed in Article 45(1) of Directive 2004/18/EC (implemented as Regulation 23(1) of the Public Contract Regulations (PCR) 2006 in the UK) and all of the professional misconducts listed at Article 45(2) of Directive 2004/18/EC (see also Regulation 23(2) in the PCR 2006) to the decision of whether a candidate is eligible to be invited to tender.
A full list of the Regulation 23(1) and 23(2) criteria are at http://www.delta-esourcing.com/delta/project/reasonsForExclusion.html#pcr.

Candidates will be required to answer these questions as part of the qualification process. For candidates who are registered overseas, you will need to declare if you have any offences/misconduct under your own countries laws, where these laws are equivalent to the Regulation 23 lists.
Candidates who have been convicted of any of the offences under Article 45(1) are ineligible and will not be selected to bid, unless there are overriding requirements in the general interest for doing so.
Candidates who are guilty of any of the offences, circumstances or misconduct under Article 45(2) may be excluded from being selected to bid at the discretion of the Authority.
As per pre qualifying questionnaire (PQQ) requirements and invitation to tender (ITT) documentation.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: (a) Appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance;
(b) The presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established;
(c) A statement of the undertaking’s overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last three financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information on these turnovers is available.
Minimum level(s) of standards possibly required: As per pre qualifying questionnaire (PQQ) requirements and invitation to tender (ITT) documentation. Minimum level(s) of standards possibly required as per pre qualifying questionnaire (PQQ) requirements and invitation to tender (ITT) documentation.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
(a) a list of the works carried out over the past 5 years, accompanied by certificates of satisfactory execution for the most important works. These certificates shall indicate the value, date and site of the works and shall specify whether they were carried out according to the rules of the trade and properly completed. Where appropriate, the competent authority shall submit these certificates to the contracting authority direct;
(b) a list of the principal deliveries effected or the main services provided in the past three years, with the sums, dates and recipients, whether public or private, involved. Evidence of delivery and services provided shall be given: – where the recipient was a contracting authority, in the form of certificates issued or countersigned by the competent authority, – where the recipient was a private purchaser, by the purchaser’s certification or, failing this, simply by a declaration by the economic operator;
(c) an indication of the technicians or technical bodies involved, whether or not belonging directly to the economic operator’s undertaking, especially those responsible for quality control and, in the case of public works contracts, those upon whom the contractor can call in order to carry out the work;
(d) A description of the technical facilities and measures used by the supplier or service provider for ensuring quality and the undertaking’s study and research facilities;
(e) Where the products or services to be supplied are complex or, exceptionally, are required for a special purpose, a check carried out by the contracting authorities or on their behalf by a competent official body of the country in which the supplier or service provider is established, subject to that body’s agreement, on the production capacities of the supplier or the technical capacity of the service provider and, if necessary, on the means of study and research which are available to it and the quality control measures it will operate;
(f) The educational and professional qualifications of the service provider or contractor and/or those of the undertaking’s managerial staff and, in particular, those of the person or persons responsible for providing the services or managing the work;
(g) For public works contracts and public services contracts, and only in appropriate cases, an indication of the environmental management measures that the economic operator will be able to apply when performing the contract;
(h) A statement of the average annual manpower of the service provider or contractor and the number of managerial staff for the last 3 years;
(i) A statement of the tools, plant or technical equipment available to the service provider or contractor for carrying out the contract;
(j) An indication of the proportion of the contract which the services provider intends possibly to subcontract;
(k) With regard to the products to be supplied:
(i) samples, descriptions and/or photographs, the authenticity of which must be certified if the contracting authority so requests;
(ii) certificates drawn up by official quality control institutes or agencies of recognised competence attesting the conformity of products clearly identified by references to specifications or standards
Minimum level(s) of standards possibly required:
As per pre qualifying questionnaire (PQQ) requirements and invitation to tender (ITT) documentation. Minimum level(s) of standards possibly required as per pre qualifying questionnaire (PQQ) requirements and invitation to tender (ITT) documentation.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 6
Objective criteria for choosing the limited number of candidates: As per pre qualifying questionnaire (PQQ) requirements and invitation to tender (ITT) documentation.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated below

Service delivery. Weighting 25

Service and change management. Weighting 20

Price. Weighting 20

Case management/processes. Weighting 15

Business drivers/business systems. Weighting 15

Added value. Weighting 5

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract

Notice on a buyer profile

Notice number in the OJEU: 2011/S 43-071077 of 3.3.2011

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

9.3.2012 – 15:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

9.4.2012
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender. The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender. GO reference: GO-201227-PRO-3701353.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

The Royal Borough of Kensington and Chelsea
The Town Hall, Hornton Street
W8 7NX London
UNITED KINGDOM

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The Authority will incorporate a standstill period of at least 10 days following electronic or facsimile notification of award of a contract to tenderers in accordance with regulation 32A of the Public Contract (Amendment) Regulations 2009 (The Regulations). The Regulations also provide time limits and remedies for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules. The general time limits for redress require proceedings to be started promptly and not more than 3 months from the date when grounds for taking proceedings arose. The special time limits for a declaration of contract ineffectiveness are 30 days from notification of the aggrieved tenderer that the contract has been concluded or if later was informed of a summary of the relevant reasons for the award of contract. In all cases action must be taken in the High Court (England, Wales and Northern Ireland).
VI.4.3)Service from which information about the lodging of appeals may be obtained
VI.5)Date of dispatch of this notice:

7.2.2012