Mental Health Services Crisis Cafe – Invitation to Tender

Mental Health Services Crisis Cafe – Invitation to Tender

Provision of a Crisis Café Service in Crawley, West Sussex.

Mental Health Services: Crisis Café – Crawley ITT

Contract summary


  • Health and social work services – 85000000

Location of contract

South East

Value of contract


Procurement reference

NHS/SOEPS/20.629 (ITT)

Published date

5 August 2020

Closing date

7 September 2020

Closing time


Contract start date

2 March 2021

Contract end date

1 March 2022

Contract type

Service contract

Procedure type

Open (non-OJEU)

Contract is suitable for SMEs?


Contract is suitable for VCSEs?




Invitation to Tender (ITT)
Mental Health Services
Provision of a Crisis Café Service in Crawley, West Sussex (Reference NHS/SOEPS/20.629 ITT)
NHS West Sussex Clinical Commissioning Group
The Commissioner is seeking bids from Healthcare Providers for provision of a Crisis Café Service to be situated in Crawley, West Sussex, delivered under the standard NHS Contract. The anticipated value of the Service is a maximum of £294,904 per annum and the contract duration will be one year plus an option (option of the Commissioner) to extend the contract by up to a further 12 months.
Service Aims and Objectives:
The proposed model is a partnership approach between local mental health statutory providers and local mental health 3rd sector providers making available extended out of hours provision for clinical and non-clinical support at required key times. It will provide a safe space for individuals, in central Crawley, who are experiencing mental health distress/potential crisis; to access weekday evenings 5pm-11pm and weekend daytimes and evenings; to gain one-to-one and peer support, guidance and a safe space to be supported to de-escalate the potential crisis or be assessed for appropriate services.The project will aim to reduce mental health hospital admissions by a third, by providing an alternative solution for patients and an opportunity to self-manage their condition or de-escalate their current position.
The tender documents are available for unrestricted and full direct access, free of charge at:
All correspondence will be dealt with solely through this website and correspondence received by other means will not be responded to.
This procurement is being advertised on the following websites:

NHS West Sussex Clinical Commissioning Group

The Services to which this tender relates fall within Chapter 3, Section 7, Particular Procurement Regimes to the Public Contracts Regulations 2015 and Part H of the Annex V to the Public Contracts Directive (also known as “light touch regime”). Neither the publication of the above advertisements, the inclusion of a Bidder selection stage nor the use of the term “Selection Questionnaire” nor any other indication (including any statement in this ITT) shall be taken to mean that the Contracting Authority intends to hold itself bound by any of the Regulations, save those applicable to Chapter 3, Section 7, Particular Procurement Regimes and the Procurement, Patient Choice and Competition Regulations.
Please complete your bid response and return via our eTendering Portal:
Reference: Mental Health Services: Crisis Café, Crawley NHS/SOEPS/20.629 ITT
The deadline for submitting bid responses is Monday 7th September at 5pm.
The Commissioners look forward to receiving your bid response.


More information

Additional text
Please register on the Intend e-tendering portal to access the documents and submit a return.


How to apply

Follow the instructions given in the description or the more information section.


About the buyer

Contact name

Sarah Rix – Senior Procurement Manager


36-38 Friars Walk


01273 403611