Mental Health Supported Living Services Tender – Tower Hamlets

Mental Health Supported Living Services Tender – Tower Hamlets

The London Borough of Tower Hamlets is committed to improving quality of life for vulnerable socially excluded people through the delivery of supported housing.

United Kingdom-London: Health and social work services

2020/S 023-052431

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Tower Hamlets
Postal address: Mulberry Place
Town: London
NUTS code: UKI4
Postal code: E14 2BG
Country: United Kingdom
Contact person: Mrs Jay Bains And Ms Julia Estruga
Telephone: +44 2073644099
Internet address(es):Main address:

Address of the buyer profile:

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


HAC5609 Mental Health Supported Living Services

Reference number: DN456711

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

The London Borough of Tower Hamlets is committed to improving quality of life for vulnerable socially excluded people through the delivery of supported housing. We aim to commission supported housing services for people with mental health problems that are recovery-orientated, which promote flexible and innovative approaches to service delivery, which drive up efficiency and effectiveness in the use of resources, and which promote a safe alternative for service users where residential care may otherwise have been considered.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKI4

II.2.4)Description of the procurement:

We are looking for a competent and innovative provider to deliver supported living services that is safe, effective and which promotes personalisation, prevention and early intervention for users with a mental health need. The service has an emphasis on supporting the transition for service users who may have had a significant admission to institutional care, focussing on supporting them in their journey towards recovery and independence.

This accommodation based service will need to deliver both, a high support and step down accommodation for service users. The service is currently provided in 2 buildings Heather Lodge (High support) and Glaucus Street (Step Down) with staff located at Heather Lodge. However these buildings are not available to bidders. Providers are required to identify a suitable building within Tower Hamlets able to meet these requirements at least no less than 29 self-contained units.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 60
Price – Weighting: 40

II.2.6)Estimated value

Value excluding VAT: 1 850 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:

Initial contract duration: 36 months

Extensions: 2 (12 months + 12 months)

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Bidders should note that the contract relates to services that fall under the ‘light touch’ regime of Regulations 74 to 77 of the Public Contracts Regulations 2015. This procurement exercise will therefore be run in accordance with the Public Contracts Regulations 2015 as they apply to ‘light touch’ services. While the authority is following a process similar to an open procedure to set up a framework agreement under the Public Contracts Regulations 2015 neither that fact nor any other statements, acts or omissions of the authority in connection with this procurement exercise should be taken as indicating that the authority intends to be bound by the provisions of the Public Contracts Regulations 2015 or the general principles of the treaty on the functioning of the European Union to any greater extent than applies by law The London Borough of Tower Hamlets (LBTH) is seeking expressions of interest from interested organisations for the above services and/or goods.

Organisations wishing to express their interest are requested to register on the London Tenders Portal ( where the opportunity documentation will be available for download. You will be required to complete an online questionnaire.

Council is an equal opportunities employer and a supporter of Ethical Governance, our protocol can be found HERE Or via

If you require any further information prior to submit and expression of interest please contact the Council via email quoting the contract internal reference number.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 05/03/2020
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 05/03/2020
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Official name: Tower Hamlets
Postal address: Mulberry Place, 5 Clove Crescent
Town: London
Postal code: E14 2BG
Country: United Kingdom
Telephone: +44 2073644099
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: