Mentoring Support Service Department for Work and Pensions

Mentoring Support Service

Diagnostic and Planning and Mentoring Support Service for Customers of the ‘Opportunity Chelmsford’ Initiative. Location where the contract is to be carried out: Gloucestershire, Wiltshire and North SomersetThe service is required in the Cheltenham area. 

Reference number: UI DWP 100315

Deadline date: 13/04/2012

This deadline is for… Receipt of Tender

Contract value: £1 – £162,750

Location where the contract is to be carried out: Gloucestershire, Wiltshire and North SomersetThe service is required in the Cheltenham area.

Is this suitable for smaller suppliers? Yes

Is this contract suitable for a voluntary, community and social enterprise organisations? Yes

Name of the buying organisation: Department for Work and Pensions


Description of the contract

The Flexible Support Fund (FSF) is intended to help Jobcentre Plus (JCP) District Managers to flexibly deliver elements of our service in the way they see fit for their Districts. In particular, the FSF enables JCP Districts to trial different approaches to tackling worklessness. Greater autonomy for District Managers will enable Jobcentre Plus to respond to one of the priorities of the coalition government – public service reform and the devolution of power from the centre to the front line. District Managers are best placed to deliver elements of our service effectively and efficiently, procuring external services where appropriate, in order to meet the needs of local claimants. The JCP District of Gloucestershire and West of England (G&WE) intend to use the FSF to access more specific and bespoke support, including diagnostic assessment, 1-2-1 support and mentoring for unemployed claimants to move them into, or nearer, employment through its partnership with Cheltenham Borough Council (‘Opportunity Cheltenham’). The requirement is for a dedicated ‘Opportunity Cheltenham’ Adviser to provide Diagnostic and Planning Support for individual participants, utilising a series of interventions and available opportunities designed to tackle individual barriers, helping them move towards and / or into employment. In addition, a pool of suitable mentors will be required in order to provide work focused Mentoring Support for appropriate individuals throughout the period of their participation on the provision.




Classification of the contract

80000000 Education and training services


Additional information

Contract type: Services – Unspecified

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract: 15 Months


Who to contact

Contact name Brian McCreadie

Address , EH12 7AT


Extension number:



Web address


How to apply

Full details of the requirement can be obtained from the Invitation to Tender documents which are available from the following weblink –