Merchant Services Tender – Merchant Acquirers

Merchant Services Tender – Merchant Acquirers

The University of Reading wishes to appoint a Contractor(s) to provide merchant services and/or PSPs/Gateways. The appointment(s) will be by this process of competitive tender.

United Kingdom-Reading: Financial transaction processing and clearing-house services

2014/S 080-140158

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

University of Reading
Park House, Whiteknights
For the attention of: Chriss Harrison, Contracts Manager
RG6 6AQ Reading
UNITED KINGDOM
Telephone: +44 1183788305
E-mail: procurement@reading.ac.uk
Fax: +44 1183786709

Internet address(es):

General address of the contracting authority: www.reading.ac.uk/procurement

Address of the buyer profile: https://in-tendhost.co.uk/theuniversityofreading

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

Education
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

Merchant Acquirers.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 27: Other services
Main site or location of works, place of delivery or of performance: University of Reading Whiteknights Reading RG6 6AH
University of Reading Henley Business School, Greenlands, Henley on Thames Oxon RG9 3AU
University of Reading London Road Campus 4 Redlands Road Reading RG1 5EX
NUTS code UKJ1

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement

Framework agreement with several operators
Duration of the framework agreement

Duration in years: 4
Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT: 300 000 GBP

II.1.5)Short description of the contract or purchase(s)

The University of Reading wishes to appoint a Contractor(s) to provide merchant services and/or PSPs/Gateways. The appointment(s) will be by this process of competitive tender.
The University of Reading is a research active University with a turnover of c GBP 230 m per annum.
Of this income a significant amount, over GBP 40 m per annum – is taken through credit and debit card payments. The University takes nearly 70 % of student fees and accommodation payments through an on-line card payment system, but there are many other income streams which come through cards, either online or via more traditional chip and pin methods.
For the purposes of this tender, the University income streams settled by cards can be divided into 3 main streams:
1. Core tuition / accommodation fee income
2. Catering and retail transactions
3. Other e-commerce transactions
Future developments will include more requirements for mobile methods of card payments, an increase in contactless payments using existing VeriFone equipment attached to our EPOS tills, the use of recurring card payments to take regular fee instalments, while ensuring compliance with the PCI-DSS card scheme.
II.1.6)Common procurement vocabulary (CPV)

66172000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: — Low overall yearly cost based on estimated annual volumes;
— Specifically desirable features of a costing structure;
— PCI DSS support/fees and fine levels for non-compliance;
— Ability to provide innovative future payment solutions.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
— Technical ability to integrate with current systems at reasonable cost;
— User-friendly back office system for ease of reconcilliation;
— Customer service provision/call centre support.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

UOR/FIN/14/083
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 30.5.2014 – 12:00
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

13.6.2014 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender

until: 31.10.2014
IV.3.8)Conditions for opening of tenders

Date: 13.6.2014 – 12:00
Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:22.4.2014