Mobile Software Development Tender

Mobile Software Development Tender

The scope of the project is to procure an externally hosted IT solution for the replacement of Matrix and Cognito, including: Personnel Management; Stock Control; Timesheet and Performance Management;
Job Costing; Works Allocation; Integrated Mobile/Smartphone Solution.

United Kingdom-Dudley: Computer support and consultancy services

2014/S 015-022978

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Dudley MBC
Directorate of Adult, Community and Housing, Forge House, Stourbridge Road, Brierley Hill
Contact point(s): Housing Services
For the attention of: Mark Ridge
DY5 1LD Dudley
Telephone: +44 1384817093
Fax: +44 1384812110

Internet address(es):

General address of the contracting authority:

Address of the buyer profile:

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority
I.3)Main activity
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting authority:

DUD – Contractor Module and Mobile Solution.
II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 7: Computer and related services
NUTS code UKG34

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

The purpose of this document is to provide a specification for an alternative contractor module for DMBC which will be used for responsive, capital and void works carried out by Direct Labour Operatives, Contractors and Sub-Contractors alike and Pre and Post property inspections carried out by DMBC Officers. Whilst also identifying specifics for a replacement mobile provider.
Business Context
DMBC currently use a bespoke contractor module designed and implemented by DMBC in the mid 1990s (Matrix). In addition to this DMBC currently use a mobile solution provided by Cognito which has been in place since 2007. Both of these solutions are now deemed to be out of date and would fail to demonstrate value for money in the coming years. In light of this, DMBC”s current contractor module and mobile provider will be investigated with a view to replacing the both systems ideally with a lone solution.
The Scope
The scope of the project is to procure an externally hosted IT solution for the replacement of Matrix and Cognito, including:
— Personnel Management;
— Stock Control;
— Timesheet and Performance Management;
— Job Costing;
— Works Allocation;
— Integrated Mobile/Smartphone Solution;
— Full integration with DMBC”s current systems;
— Pre and Post Property Inspections.
DMBC”s current systems are still to be used including Northgate Housing and Xmbrace DRS.
The Key Statistics:
— DMBC”s Current Housing Stock: 22,850 properties;
— Current Number of Trade Operatives: 250 (70 Mobile);
— 50 Officers (Mobile);
— Approximate number of works orders PA: 95,000.
II.1.6)Common procurement vocabulary (CPV)

72600000, 72246000, 72263000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Starting 1.4.2014.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 2.3.2014 – 23:59
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

3.3.2014 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

Dudley MBC will be utilising its e-procurement portal In-Tend for this procurement exercise. The Tender should be received no later than 3.3.2014 at 12.00 noon hours and will be available for download until 23:59 hours on 2.3.2014. URL:

To access documents bidders are required to register with the website. This may be done in two ways; 1) use the Register/Sign In button located on the Home screen or 2) find the project under the All Opportunities link and use the Express Interest button. Companies who have previously registered with the website will be invited to input their login details.
New Users will be invited to go through the Registration wizard, upon registration new users will receive an automatic notification of their unique login details. Once an expression of interest has been accepted by the system, Users MUST log back into the system to access documents. Now they will appear under the My Tenders tab. Further assistance with the system may be obtained by contacting the System Administrator on +44 1384812714 or Guidance documents are also published under the Help screen which can be found on the home screen at

The Council expressly reserves the right:
i) not to award any contract as a result of the procurement process commenced by publication of this notice;
ii) to make whatever changes it sees fit to the content and structure of the tendering competition;
iii) to award contract(s) in respect of any part(s) of the requirement covered by this notice; and
iv) to award contract(s) in stages and in no circumstances will the Council be liable for any costs incurred by candidates.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

Dudley MBC
Directorate of Adult, Community and Housing Services, Forge House, Stourbridge Road, Brierley Hill
DY5 1LD Dudley
Telephone: +44 1384817093
Internet address:
Fax: +44 1384812110

VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained
VI.5)Date of dispatch of this notice: