Musculoskeletal Injuries Rehabilitation Service Framework

Musculoskeletal Injuries Rehabilitation Service Framework

Framework for sole provider of Musculoskeletal Injuries Rehabilitation Service (MIRS).

United Kingdom-Norwich: Health and social work services

2014/S 188-332313

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Norfolk County Council
RM 117 County Hall, Martineau Lane
For the attention of: Annie Southgate
NR1 1DH Norwich

Internet address(es):

General address of the contracting authority:

Address of the buyer profile:

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

Framework for sole provider of Musculoskeletal Injuries Rehabilitation Service (MIRS).

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 25: Health and social services

NUTS code UKH13

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Framework agreement with a single operator

Duration of the framework agreement

Duration in years: 4

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 600 000 and 1 500 000 GBP
Frequency and value of the contracts to be awarded: The value indicated is based on Norfolk County Councils annual spend and the assumption of additional potential business. No volume or value is guaranteed.

II.1.5)Short description of the contract or purchase(s)

Norfolk County Council wishes to appoint an organisation as sole provider to a Framework for the provision of Musculoskeletal Injuries Rehabilitation Service (MIRS). Whilst working collaboratively with our occupational health and EAP services, the successful applicant will be expected to provide MIRS to Council employees living and working across Norfolk. Through the framework agreement, the service will be available to Suffolk County Council and services commissioned to deliver services for them. The successful provider would be expected to provide services to employees, either in the direct employment of Norfolk County Council or employed by organisations who use Norfolk County Council Support Services. These services would include (but are not limited to) treatment and rehabilitation of injuries, functional evaluations, workplace assessments and workstation (DSE) assessments. Services will be delivered remotely (by internet and telephone), at the providers site, at associate practitioners sites, or Council sites, as appropriate.

II.1.6)Common procurement vocabulary (CPV)

85000000, 85312500, 85147000, 85312510, 85140000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The Framework is for 4 years. No call off against this framework will be permitted beyond 31.3.2019. This Framework will be used by Norfolk County Council employees covering Norfolk. It is our intention to also permit use of this framework to any service commissioned by Norfolk County Council, Suffolk County Council, any District or Borough Council in Norfolk and to any Educational Establishment in Norfolk. Norfolk has three tiers of local government. The county, city, district and borough councils in Norfolk are: Norfolk County Council, Breckland District Council, Broadland District Council, Great Yarmouth Borough Council, Kings Lynn and West Norfolk Borough Council, Norwich City Council, South Norfolk District Council and North Norfolk District Council.

Norfolk County Council works to support children and young people in a range of schools in Norfolk. There are currently 374 local authority schools and 69 academies. One of our top priorities is continuing to improve how well children and young people do at school, helping them to reach their full potential. We work extremely closely with schools and other organisations to do this. For a full list of the educational establishments go to

This is an application to be appointed to a framework therefore no volume or value is guaranteed.
Estimated value excluding VAT:
Range: between 600 000 and 1 500 000 GBP

II.2.2)Information about options

Options: no
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:


III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

As given in the application documents.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:


III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:


IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2014/S 114-200809 of 17.6.2014

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

31.10.2014 – 14:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up


IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 180 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders

Date: 31.10.2014 – 14:10

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

This is a one stage process to appoint one provider to a Framework Agreement. The application process will be conducted in accordance with the information contained in the application documents. The Authority has voluntarily advertised this application in the Official Journal, solely in order to reach as wide an audience as possible. The Authority has been constrained by the forms used by the Publications Office to describe the application procedure as Open. This will be a one-stage procurement process, but the authority does not bind itself to conduct the procurement process in accordance with the Open Procedure, as described in the Regulations. This procurement will be managed electronically via the Council”s procurement system. To participate in this procurement, Applicants must first be registered on the procurement system at Full instructions for registration and use of the system can be found at Once registered you will be able to view the procurement under the tenders section and express an interest.

If you encounter any difficulties whilst using the system you can contact the support team by phoning +44 8442728810 or e-mailing

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The Public Contracts Regulations 2006 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern EN Standard form 02 — Contract notice 12/19 Ireland). Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice: