National Framework for Workforce Transformation Solutions

National Framework for Workforce Transformation Solutions

The proposed Framework will provide clients with a range of tools and solutions to deliver measurable improvements in all areas of workforce management.

United Kingdom-Chester: Human resources management consultancy services

2020/S 247-615628

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Countess of Chester Hospital NHS Foundation Trust
Postal address: Liverpool Road
Town: Chester
Postal code: CH2 1UL
Country: United Kingdom
Internet address(es):
Main address:

I.1)Name and addresses

Official name: The eligible users of the proposed framework agreement are available for unrestricted and fulldirect access, free of charge at:
Town: UK
Country: United Kingdom
Internet address(es):
Main address:

I.2)Information about joint procurement

The contract involves joint procurement
The contract is awarded by a central purchasing body


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


National Framework Agreement for the Provision of Workforce Transformation Solutions


Reference number: F/065/WTS/20/MH

II.1.2)Main CPV code

79414000 Human resources management consultancy services

II.1.3)Type of contract


II.1.4)Short description:

The proposed framework will provide clients with a range of tools and solutions to deliver measurable improvements in all areas of workforce management. The successful supplier will act as partner to support and facilitate a workforce transformation journey. For many clients, this transformation journey will start with a focus on temporary workforce spend; controlling agency usage, developing stronger staff banks, facilitating collaboration and providing access to actionable workforce intelligence. The journey will then progress through a range of tools and solutions to help clients to optimise and transform their workforce.


II.1.5)Estimated total value

Value excluding VAT: 60 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)

48450000 Time accounting or human resources software package
79211110 Payroll management services
79600000 Recruitment services
79610000 Placement services of personnel
79620000 Supply services of personnel including temporary staff
79625000 Supply services of medical personnel
79631000 Personnel and payroll services

II.2.3)Place of performance


II.2.4)Description of the procurement:


The solutions available to Clients through this framework will include as a minimum:

• providing actionable data, trends and analytics,

• national, regional and local benchmarking,

• enabling collaborative working e.g. regional collaborative working on data and/or resources,

• deployment of whole workforce analytics to improve intelligence and decision making,

• root cause analysis tools to identify workforce demand and risks,

• facilitate the deployment of people programmes to tackle identified causes of workforce demand and risks in the areas of retention, wellbeing, recruitment and absence management,

• technology review and upgrades to streamline processes and provide real time intelligence,

• the development and utilisation of a collaborative workforce,

• bespoke training programmes, project management resource and managed service support (onsite and remote) during implementation and ongoing.

The tools and solutions provided by the supplier under this framework will enable clients to achieve:

• a workforce resourced through the most cost effective route, leading to more patient care hours and/or reduced costs,

• an ability to manage a large workforce with intelligent measures and trends,

• best practice processes leading to improved workforce control and governance,

• improved visibility of requirements for workforce planning and risk,

• adherence to the NHS People Plan,

• an exemplar of workforce management in the NHS.


II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 60 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: yes

II.2.11)Information about options

Options: no

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with a single operator

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 18/01/2021
Local time: 14:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.7)Conditions for opening of tenders

Date: 20/01/2021
Local time: 09:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:


Supplier instructions how to express interest and bid:

1) Browse to the esourcing portal and click on view current opportunities;

2) Select the title of the ITT;

3) Review the ITT, framework agreement specification, prerequisites and list of eligible users (you may do this without registering);

4) Register your organisation on the eSourcing portal (this is only required once);

5) Accept the portal terms and conditions and click ‘continue’, enter your organisation and user details; note the username you chose and click ‘Save’ when complete; you will shortly receive an e-mail with your unique password (please keep this secure);

6) Login to the portal with the username/password;

7) Click the ‘PQQs/ITTs Open To All Suppliers’ link. (These are pre-qualification questionnaires or invitations to tender open to any registered supplier);

8) Click on the relevant PQQ/ITT to access the content;

9) Click the ‘Express Interest’ button at the top of the page. This will move the PQQ/ITT into your ‘My PQQs/My ITTs’ page. (This is a secure area reserved for your projects only). You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ITT Details’ box;

10) Responding to the ITT. Click ‘My Response’ under ‘PQQ/ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining). You can now use the messages function to communicate with the buyer and seek any clarification. Note the deadline for completion, then follow the on-screen instructions to complete the ITT There may be a mixture of online and offline actions for you to perform (there is detailed online help available). You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.


VI.4)Procedures for review

VI.4.1)Review body

Official name: Royal Courts of Justice
Town: London
Country: United Kingdom

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:


The Countess of Chester Hospital NHS Foundation Trust will incorporate a standstill period at the point information on the award of the framework agreement is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the framework agreement is entered into.

The Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).


VI.5)Date of dispatch of this notice: