National Kitchen Manufacture and Supply

National Kitchen Manufacture and Supply

Contracts shall be awarded to a supplier on a national basis depending on the outcome of the tender responses and evaluations.

UK-Worcester: Fitted kitchens

2013/S 121-207067

Contract notice

Supplies

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Sanctuary Housing Group
Procurement, Sanctuary House, Chamber Court, Castle Street
Contact point(s): Mr Stuart Follows
For the attention of: Mr Stuart Follows
WR1 3ZQ Worcester
UNITED KINGDOM
Telephone: +44 1905334458
E-mail: group.procurement@sanctuary-housing.co.uk

Internet address(es):

Address of the buyer profile: www.sanctuary-tenders.co.uk

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

Housing and community amenities
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

National Kitchen Manufacture and Supply
II.1.2)Type of contract and location of works, place of delivery or of performance

Supplies
Purchase
Main site or location of works, place of delivery or of performance: National Manufacture and Supply of Kitchens. (Inclusive of design, spares and white goods).
Sanctuary have properties and offices throughout Scotland and England, and are looking for the supplier awarded this contract having the ability to supply the kitchens, design services, spares and white goods to ALL our regions. These may be to Sanctuary premises, resident addresses or to our nominated installers (where Sanctuary decide to utilise external installers) for voids, new builds, repairs or planned works as Sanctuary deem fit. Our regions are as per the below at present.
These regions being:-
Scotland
North East England
North West England
Midlands
London & South East
East England
South West England.
Contracts shall be awarded to a supplier on a national basis depending on the outcome of the tender responses and evaluations.
The supplier will be required to provide a customer focused service, and demonstrate a commitment to providing an effective service and support. This must provide measurable Value for Money to Sanctuary, and all our residents. The contract shall be open to Sanctuary Housing Association (SHA) and also all other associated companies within the Sanctuary Group, either now or in the future. Sanctuary Maintenance Contractors Ltd (SMCL) will be operating as the main client.
NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement

Framework agreement with a single operator
Duration of the framework agreement

Duration in months: 48
Justification for a framework agreement, the duration of which exceeds four years: Framework will be for a period of 36 months with option to extend for a further 12 months based on supplier performance against KPIs.
Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 2 500 000 and 15 000 000 GBP

II.1.5)Short description of the contract or purchase(s)

Sanctuary is the UK’s leading provider of housing, care, supported living and property management services in the UK. Sanctuary aspires to be a market leader in terms of quality, innovation and performance. Established in 1969, the organisation has grown into a successful provider of housing and associated services, and now manages over 95,000 units of accommodation throughout England and Scotland, including general rented, sheltered, supported accommodation, student and key worker accommodation and care homes.
Sanctuary is seeking expressions of interest from experienced suppliers for the undertaking of this exciting opportunity for the Manufacture and Supply of Kitchens (inclusive of CAD design, spares and white goods) who can supply nationally to all our regions and respond very quickly to void and spares requirements as necessary.
Sanctuary has its own internal planned works team as well as using external suppliers. (The chosen kitchen supplier will need to be able supply internal and external installer needs across all regions) and will be subject to annual performance reviews based against KPIs and pricing.
Suppliers shall have the opportunity to submit Tenders based on your organisations area of expertise. This tender offers Suppliers the opportunity to shape a flexible, cost-effective, efficient service, whilst offering the opportunity to grow and develop as a Supplier to Sanctuary. Suppliers shall be required to offer a customer focused service, with a commitment to providing both an efficient, innovative and cost effective reinvestment and capital works service solution that provides demonstrable Value for Money throughout the life of the Contract.
Sanctuary reserves the right to withdraw from the Procurement Process at any time, without any costs to Sanctuary, and without awarding any contracts. Suppliers are to be responsible for any costs and expenses which may be incurred as a result of participating in this Procurement Process. Interested Suppliers shall be able to demonstrate the relevant knowledge and particular skills required to deliver the supply / services described.
NOTE: – The volume of works generated under this framework cannot be guaranteed due to the varying nature of the portfolio of properties managed by Sanctuary and volumes may increase or decrease over the life of the contract.
Key elements of this framework are as follows:
1) Suppliers can express an interest if they can provide National supply or for all our specific regions and delivery locations. All suppliers must have the skills, experience to meet the requirements, potentially tight deadlines and restrictions at varied locations.
2) Accomplish Value for Money, with consistent price commitment offering improved service. Suppliers will be expected to make the process as cost effective as possible, driving out unnecessary costs from the process.
3) It is expected that the prices be fixed for a period of 2 years, and thereafter reviewed in line with CPI.
4) Kitchens need to have a 15 year warranty (with white goods being 2 years).
5) A key element of this framework is the opportunities for Employment and Training. Sanctuary aims to deliver a range of projects and initiatives that shall assist in improving both skills and quality of life by providing employment and enterprise opportunities, all of which encourage independence and lead to thriving communities. As such, part of the Tender process
requires the Supplier(s) to evidence their experience in this area, and to illustrate how that experience can be built upon to offer the opportunities which Sanctuary anticipates shall be created.
6) Suppliers need to have the ability not only to work to a planned programme but also respond to tight deadlines (e.g. on voids / repairs etc.) in terms of design, manufacture, supply and spares.
7) If suppliers are using numerous branch outlets or subsidiary branch outlets THEY MUST hold their pricing across these and not price independently. Sanctuary will not agree to varying pricing across branch outlets.
8) Suppliers must adhere to Sanctuary’s Equality and Diversity policy, and that all suppliers have an environmental policy in place, in line with Sanctuary’s aim to think sustainably and to limit our impact on the environment.
II.1.6)Common procurement vocabulary (CPV)

39141400, 39141000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

As mentioned, Sanctuary is seeking expressions of interest from organisations for the undertaking of this exciting opportunity for the Manufacture and Supply of Kitchens (inclusive of CAD design, spares and white goods) who can supply nationally to all our regions and respond very quickly to void and spares requirements as necessary.
Suppliers must be able to cover our national regions which presently covers:
1) Scotland
2) North East England
3) North West England
4) Midlands
5) East England
6) London and the South East
7) South West England
Estimated value excluding VAT:
Range: between 2 500 000 and 15 000 000 GBP
II.2.2)Information about options

Options: no
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 48 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

As detailed within the ITT.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: The Supplier will need to be able to meet the requirements in the PQQ and the levels defined within the ITT in terms of level of national coverage, quality, response times, specification, 15 year warranty period, spares, white goods, CAD design capabilities, response times, and range of services needed.
The Supplier is expected to meet several Key Performance Indicators (KPIs) at regular intervals to assist in the continuous improvement of the service.
Service Providers are expected to work within all current and future legislation and regulations, where applicable.
Opportunities for Employment and Training – Sanctuary aims to deliver a range of projects and initiatives that shall assist in improving both skills and quality of life by providing employment and enterprise opportunities, all of which encourage independence and lead to thriving communities. As such, part of the process requires the Supplier to evidence their experience in this area, and to illustrate how that experience can be built upon to offer the opportunities which Sanctuary anticipates shall be created.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Any supplier may be disqualified who:
(a) is bankrupt or is being wound up, where his affairs are being administered by the court, where he has entered into an arrangement with creditors, where he has suspended business activities or is in any analogous situation arising from a similar procedure under national laws and regulations;
(b) is the subject of proceedings for a declaration of bankruptcy, for an order compulsory winding up the administration by the court or of an arrangement with creditors or of any other similar proceedings under national laws and regulations;
(c) has been convicted by a judgment which has the force of res judicata in accordance with the legal provisions of the country of any offence concerning his professional conduct;
(d) has been guilty of grave professional misconduct proven by any means which the contract authorities can demonstrate;
(e) has not fulfilled obligations relating to the payment of social security contributions in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(f) has not fulfilled obligations relating to the payment of taxes in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(g) is guilty of serious misrepresentation in supplying the information required under this Section or has not supplied such information;
(h) has been the subject of a conviction for participation in a criminal organization, as defined in Article 2(1) of Council Joint Action 98/733/JHA;
(i) has been the subject of a conviction for corruption, as defined in Article 3 of the Council Act of 26 May 1972 and Article 3(1) of Council Joint Action 98/742/JHA3 respectively;
(j)has been the subject of a conviction for fraud within the meaning of Article 1 of the Convention relating to the protection of the financial interests of the European Communities;
(k) has been the subject of a conviction for money laundering, as defined in Article 1 of Council Directive 91/308/EEC of 10 June 1991 on prevention of the use of the financial system for the purpose of money laundering.
Information and formalities necessary for evaluating if requirements are met:
Please refer to the conditions within the PQQ.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: (a) appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance;
(b) the presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established;
(c) a statement of the undertaking’s overall turnover and, where appropriate , of turnover in the area covered by the contract for a maximum of the last three financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information of these turnovers is available.
Information and formalities necessary for evaluating if requirements are met:
Please refer to the conditions within the PQQ.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Information and formalities necessary for evaluating if requirements are met:
Please refer to the conditions within the PQQ with certain questions carrying
pass/fail scores.
Suppliers will need to complete the online PQQ. The PQQ consists of two
sections:
i. Generic questions designed to assess a Supplier’s suitability to become a
Sanctuary approved Supplier.
ii. Project specific questions, designed to assess a Supplier’s capability to
fulfil Sanctuary’s needs as laid out in the contract process.
Minimum level(s) of standards possibly required
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Accelerated restricted
Justification for the choice of accelerated procedure: Consortiums do not cover the national requirement of
Sanctuary properties, and the process needs to be run
in line with Sanctuarys Corporate Programme
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 1
Objective criteria for choosing the limited number of candidates: A Framework contract is being generated to cover Sanctuary’s property requirements (Sanctuary will be using a bespoke set of terms and conditions), The PQQ shall be assessed against a scoring matrix, under which the highest scoring Respondents shall be invited to Tender (ITT). Prices and service levels will be fixed.
Sanctuary does not guarantee or imply any level of business as a result of an organisation being awarded an agreement under the framework.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: yes
Additional information about electronic auction: Sanctuary may take up the option following the tender process to invite the highest scoring suppliers to an e-auction.
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

SHA11015
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

9.7.2013 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

Suppliers shall be required to evidence experience and the ability to provide the levels of service required within the targets as presented in the PQQ. Any additional conditions on top of
those stated will be detailed in the relevant PQQ and ITT sections as required.
Please refer to the conditions within the PQQ with certain questions carrying pass/fail scores.
Suppliers will also need to complete a PQQ. The PQQ consists of two sections:
i. Generic questions designed to assess a Supplier’s suitability to become a Sanctuary approved Supplier.
ii. Project specific questions, designed to assess a Supplier’s capability to fulfil Sanctuary’s needs as laid out in the contract process.
Interested suppliers should register their interest via our website www.sanctuary-tenders.co.uk. Once you have completed the registration process, you will then be provided with a user name and password which will enable you to enter our Due North Pro-Contract system (which is free to suppliers). As a pre-requisite to the Tender process you will first need to complete an on-line pre-qualification questionnaire (PQQ). (Note please follow the wizard tool within Due North first, otherwise you may not see the PQQ).

Any successful suppliers at the PQQ stage will then be chosen to receive an Invitation to Tender (ITT) document.
Any queries in relation to the PQQ or ITT should be addressed through the Tenders Portal. Any other method of contacting Sanctuary regarding the PQQ or ITT will not be considered.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained
VI.5)Date of dispatch of this notice:

21.6.2013